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- Tasks: Deliver exceptional customer service and share your beauty knowledge.
- Company: Join Space NK, a leading destination for innovative beauty brands.
- Benefits: Enjoy competitive salary, generous time off, and up to 50% employee discount.
- Other info: Flexible hours and a supportive, inclusive work environment.
- Why this job: Be part of a passionate team and help customers discover their beauty.
- Qualifications: Strong communication skills and a passion for beauty.
The predicted salary is between 12000 - 15000 £ per year.
If you love beauty, you’re in the right place. As the ultimate curator of over 100 of the most in‑demand, highly innovative and boundary‑pushing beauty brands, we are the go‑to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
Beauty Advisor Overview
The Beauty Advisor’s main responsibility is to achieve sales and KPI’s target through a customer first approach. With passion and enthusiasm, they are an ambassador for the brand.
About You
- Able to deliver a ‘customer first’ experience
- Able to understand store targets and KPI’s
- Strong communication skills
- Leads by example
- Values honesty and integrity in working relationships
- Embraces change
- Flexible to meet rapidly changing priorities and deadlines
- Able to follow direction
- Open and supportive of other ideas
- Positive attitude
- Passionate about beauty
- Able to use own initiative
Role Responsibilities
- Delivering unbiased customer advice through exceptional product knowledge
- Working as one team to ensure a ‘customer first’ experience is delivered consistently
- Exceeding sales targets and the company acquisition target for N.dulge
- Following all stock handling policies to ensure stock accuracy and minimise stock loss
- Communicating clearly and concisely with the store team
- Confidently communicating with external business partners, store visitors
- Fully embracing the team effort and taking pride in achieving the common goal
- Creating an inclusive, welcoming and approachable store environment
- Maintaining up to date product knowledge and sharing with the team
- Understanding and adhering to all Company policies and procedures
Our Benefits
- A Competitive salary, reviewed annually
- Generous time off, up to 25 days annually
- Access to an employee discount at Space NK of up to 50% off products, brand dependent
Beauty Advisor (15 hours) in Midlothian employer: Space NK
Contact Detail:
Space NK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty Advisor (15 hours) in Midlothian
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Space NK's products and values. This way, when you chat with potential employers, you can show off your passion for beauty and how you align with their customer-first approach.
✨Tip Number 2
Practice your communication skills! Whether it's through mock interviews or casual chats with friends, being able to express your thoughts clearly will help you stand out. Remember, strong communication is key in delivering that exceptional customer experience.
✨Tip Number 3
Show your enthusiasm! When you're networking or interviewing, let your passion for beauty shine through. Share your experiences and how you've embraced change in previous roles. This will demonstrate your flexibility and positive attitude.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Space NK team and ready to contribute to that amazing community.
We think you need these skills to ace Beauty Advisor (15 hours) in Midlothian
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for beauty shine through! Share your experiences with different products and brands, and how they inspire you. We want to see that you're not just applying for a job, but that you're genuinely excited about being part of the beauty community.
Customer First Mindset: Make sure to highlight your customer service skills in your application. Talk about times you've gone above and beyond for customers or how you’ve created a welcoming environment. Remember, we’re all about putting the customer at the heart of everything we do!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the Beauty Advisor role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re tech-savvy and ready to embrace our online presence!
How to prepare for a job interview at Space NK
✨Know Your Beauty Brands
Before the interview, dive deep into the beauty brands that Space NK curates. Familiarise yourself with their unique selling points and any recent launches. This will not only show your passion for beauty but also demonstrate your commitment to providing informed customer advice.
✨Emphasise Customer Experience
Prepare examples from your past experiences where you prioritised customer satisfaction. Think about how you went above and beyond to create a positive shopping experience. This aligns perfectly with the 'customer first' approach that Space NK values.
✨Showcase Your Team Spirit
Space NK thrives on teamwork, so be ready to discuss how you've collaborated with others in previous roles. Share stories that highlight your ability to support colleagues and contribute to a common goal, as this will resonate well with their team-oriented culture.
✨Stay Positive and Adaptable
During the interview, maintain a positive attitude and be open about your flexibility in adapting to change. Share instances where you've successfully navigated shifting priorities or embraced new challenges, showcasing your readiness to thrive in a dynamic retail environment.