At a Glance
- Tasks: Deliver exceptional customer service and share your beauty knowledge with others.
- Company: Join Space NK, a leading beauty destination with a vibrant community.
- Benefits: Enjoy up to 50% off products, generous time off, and wellness support.
- Other info: Flexible hours and opportunities for personal growth in a dynamic environment.
- Why this job: Be part of a passionate team and help customers discover their beauty.
- Qualifications: Strong communication skills and a love for beauty are essential.
The predicted salary is between 20000 - 25000 £ per year.
If you love beauty, you’re in the right place. As the ultimate curator of over 100 of the most in‑demand, highly innovative and boundary‑pushing beauty brands, we are the go‑to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
Beauty Advisor Overview
The Beauty Advisor’s main responsibility is to achieve sales and KPI’s target through a customer first approach. With passion and enthusiasm, they are an ambassador for the brand.
About You
- Able to deliver a ‘customer first’ experience
- Able to understand store targets and KPI’s
- Strong communication skills
- Leads by example
- Values honesty and integrity in working relationships
- Embraces change
- Flexible to meet rapidly changing priorities and deadlines
- Able to follow direction
- Open and supportive of other ideas
- Positive attitude
- Passionate about beauty
- Able to use own initiative
Role Responsibilities
- Delivering unbiased customer advice through exceptional product knowledge
- Working as one team to ensure a ‘customer first’ experience is delivered consistently
- Exceeding sales targets and the company acquisition target for N.dulge
- Following all stock handling policies to ensure stock accuracy and minimise stock loss
- Communicating clearly and concisely with the store team
- Confidently communicating with external business partners, store visitors
- Fully embracing the team effort and taking pride in achieving the common goal
- Creating an inclusive, welcoming and approachable store environment
- Maintaining up to date product knowledge and sharing with the team
- Understanding and adhering to all Company policies and procedures
Our Benefits
- A Competitive salary, reviewed annually
- Generous time off, up to 25 days annually
- Access to an employee discount at Space NK of up to 50% off products, brand dependent
- A range of Health & wellness benefits, with support for physical, mental & financial wellbeing
- Access to training and development opportunities from our education team and brand partners to support your growth and development
- Access to additional third‑party discounts across shopping, health, lifestyle and wellbeing
- Refer a friend’s bonus scheme.
Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK.
Beauty Advisor Manchester Trafford (20 hours) employer: Space NK
At Space NK, we pride ourselves on being a vibrant and inclusive workplace where beauty enthusiasts can thrive. Our Manchester Trafford location offers a supportive environment with generous benefits, including up to 25 days of annual leave, substantial employee discounts, and extensive training opportunities to foster personal and professional growth. Join us in our mission to create a customer-first experience while working alongside passionate colleagues who share your love for beauty.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Advisor Manchester Trafford (20 hours)
✨Tip Number 1
Get to know the brand inside out! Dive into Space NK's product range and understand what makes each beauty brand unique. This knowledge will help you connect with customers and show them you're genuinely passionate about beauty.
✨Tip Number 2
Practice your communication skills! Role-play with friends or family to get comfortable talking about products and giving advice. The more confident you are in sharing your beauty insights, the better you'll engage with customers.
✨Tip Number 3
Show your enthusiasm! When you walk into that interview, let your passion for beauty shine through. Share personal experiences with products and how they’ve impacted you – it’ll make you memorable!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you can explore more about our culture and values while you’re at it. Let’s get you on board with the Space NK team!
We think you need these skills to ace Beauty Advisor Manchester Trafford (20 hours)
Some tips for your application 🫡
Show Your Passion for Beauty:When writing your application, let your love for beauty shine through! Share your experiences and what excites you about the industry. We want to see that you're not just applying for a job, but that you're genuinely passionate about helping customers discover their perfect products.
Tailor Your Application:Make sure to customise your application to highlight how your skills align with our 'customer first' approach. Use examples from your past experiences that demonstrate your ability to exceed sales targets and work as part of a team. This will show us that you understand what we're all about!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your communication is easy to follow. Highlight your key achievements and skills without overcomplicating things – we want to get to know the real you!
Apply Through Our Website:We encourage you to apply directly through our website. This way, your application goes straight to us, and we can process it more efficiently. Plus, you'll find all the info you need about the role and our amazing benefits right there!
How to prepare for a job interview at Space NK
✨Know Your Beauty Brands
Before the interview, dive deep into the beauty brands that Space NK curates. Familiarise yourself with their unique selling points and any recent launches. This will not only show your passion for beauty but also demonstrate your commitment to providing exceptional customer advice.
✨Emphasise Customer First Approach
Prepare examples from your past experiences where you prioritised customer satisfaction. Think about how you went above and beyond to meet a customer's needs. This aligns perfectly with the 'customer first' ethos that Space NK values.
✨Showcase Your Team Spirit
Space NK thrives on teamwork, so be ready to discuss how you've collaborated with others in previous roles. Share specific instances where you contributed to a team goal or supported a colleague, highlighting your ability to create an inclusive and welcoming environment.
✨Be Ready for Change
The beauty industry is ever-evolving, so come prepared to discuss how you've adapted to change in the past. Whether it was learning new products or adjusting to new sales targets, showing your flexibility and positive attitude will resonate well with the interviewers.