At a Glance
- Tasks: Deliver exceptional customer service and achieve sales targets in a vibrant beauty environment.
- Company: Join Space NK, the ultimate destination for innovative beauty brands.
- Benefits: Enjoy competitive salary, generous time off, and up to 50% employee discount.
- Other info: Dynamic team culture with opportunities for personal growth and development.
- Why this job: Be a beauty ambassador and help customers discover their perfect products.
- Qualifications: Strong communication skills and a passion for beauty are essential.
The predicted salary is between 20000 - 25000 £ per year.
If you love beauty, you're in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
The Beauty Advisor's main responsibility is to achieve sales and KPI's target through a customer first approach. With passion and enthusiasm, they are an ambassador for the brand.
About you
- Able to deliver a 'customer first' experience
- Able to understand store targets and KPI's
- Strong communication skills
- Leads by example
- Values honesty and integrity in working relationships
- Embraces change
- Flexible to meet rapidly changing priorities and deadlines
- Able to follow direction
- Open and supportive of other ideas
- Positive attitude
- Passionate about beauty
- Able to use own initiative
Role Responsibilities
- Delivering unbiased customer advice through exceptional product knowledge
- Working as one team to ensure a 'customer first' experience is delivered consistently
- Exceeding sales targets and the company acquisition target for N.dulge
- Following all stock handling policies to ensure stock accuracy and minimise stock loss
- Communicating clearly and concisely with the store team
- Confidently communicating with external business partners, store visitors
- Fully embracing the team effort and taking pride in achieving the common goal
- Creating an inclusive, welcoming and approachable store environment
- Maintaining up to date product knowledge and sharing with the team
- Understanding and adhering to all Company policies and procedures
Our Benefits
- A Competitive salary, reviewed annually
- Generous time off, up to 25 days annually
- Access to an employee discount at Space NK of up to 50% off products, brand dependent
- A range of Health & wellness benefits, with support for physical, mental & financial wellbeing
- Access to training and development opportunities from our education team and brand partners to support your growth and development
- Access to additional third-party discounts across shopping, health, lifestyle and wellbeing
- Refer a friend's bonus scheme.
Equal Opportunity Statement
Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK.
Beauty Advisor Arndale (30 Hours) in Manchester employer: Space NK
At Space NK, we pride ourselves on being a vibrant and inclusive workplace where beauty enthusiasts can thrive. Our commitment to employee growth is reflected in our extensive training opportunities and generous benefits, including up to 50% off products and a supportive health and wellness programme. Join us in our Arndale store, where you'll be part of a passionate team dedicated to delivering exceptional customer experiences in a dynamic and rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Advisor Arndale (30 Hours) in Manchester
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Space NK's products and values. This way, when you chat with the team or during interviews, you can show off your passion for beauty and how you fit into their customer-first approach.
✨Tip Number 2
Practice your communication skills! Whether it's chatting with friends or role-playing with a mate, being able to express your thoughts clearly will help you shine in interviews. Remember, they want someone who can connect with customers effortlessly.
✨Tip Number 3
Show your flexibility! Be ready to discuss how you've adapted to changes in previous roles. Space NK values those who can embrace change, so share examples of how you've tackled challenges head-on.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Space NK family. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Beauty Advisor Arndale (30 Hours) in Manchester
Some tips for your application 🫡
Show Your Passion for Beauty:When you're writing your application, let your love for beauty shine through! Share your experiences with beauty products and brands that excite you. We want to see that you're not just applying for a job, but that you're genuinely passionate about the beauty world.
Customer First Mindset:Make sure to highlight your customer service skills in your application. Talk about times you've gone above and beyond for customers or how you’ve created a welcoming environment. Remember, we’re all about putting the customer at the heart of everything we do!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the Beauty Advisor role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and our amazing community.
How to prepare for a job interview at Space NK
✨Know Your Beauty Brands
Before the interview, dive deep into the beauty brands that Space NK curates. Familiarise yourself with their unique selling points and any recent launches. This will not only show your passion for beauty but also demonstrate your commitment to providing exceptional customer advice.
✨Emphasise Customer First Approach
Prepare examples from your past experiences where you prioritised customer satisfaction. Think about how you went above and beyond to meet a customer's needs. This aligns perfectly with the 'customer first' ethos that Space NK values.
✨Showcase Your Team Spirit
Space NK thrives on teamwork, so be ready to discuss how you've collaborated with others in previous roles. Share specific instances where you contributed to a team goal or supported a colleague, highlighting your ability to embrace change and work flexibly.
✨Stay Positive and Open-Minded
During the interview, maintain a positive attitude and be open to new ideas. Show that you're adaptable and willing to learn. This will resonate well with the company's culture and their focus on creating an inclusive environment.
