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- Tasks: Lead a passionate team to deliver exceptional customer experiences in the beauty industry.
- Company: Join Space NK, a vibrant community of beauty enthusiasts and innovative brands.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for personal growth.
- Why this job: Be at the forefront of beauty discovery and make a real impact on customers' lives.
- Qualifications: Strong leadership skills and a passion for beauty are essential.
- Other info: Dynamic work environment with a focus on diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
If you love beauty, you’re in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
Store Manager Overview
The Store Manager’s main responsibility is to maximise sales and profitability whilst developing and retaining a high performing team.
About You
- Able to deliver a ‘customer first’ experience, demonstrating leadership to coach and motivate a team
- Able to understand and analyse commercial reports to drive business opportunities
- Able to identify key performance behaviours and competencies within a team
- Able to build strong working relationships with support office departments
- Strong prioritising and organisational skills
- Leads by example
- Values honesty and integrity in working relationships
- Flexible to meet rapidly changing priorities and deadlines
- Able to delegate tasks and follow up effectively to ensure completion
Role Responsibilities
- Coaching your team to ensure a ‘customer first’ experience is delivered consistently
- Ensuring consistent product training and knowledge to provide unbiased customer advice
- Exceeding sales targets and delivering LFL growth along with ATV, AUS and conversion
- Exceeding the company acquisition target for N.dulge
- Managing payroll spend within budget through effective scheduling and people planning
- Managing stock file accuracy – adhering to all stock handling policies to ensure stock accuracy and minimise stock loss
- Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
- Communicating clearly and concisely with all internal and external business partners to drive business opportunities
- Actively identifying innovative opportunities to maximise the business
- Confidently analysing all available business reports to review weekly, monthly and yearly performance
- Creating an inclusive, welcoming and approachable environment for employees to thrive in
- Coaching and developing the team to achieve their full potential
- Understanding and adhering to all Company policies and procedures
Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK.
Store Manager (37.5 hours) in Loughton employer: Space NK
Contact Detail:
Space NK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager (37.5 hours) in Loughton
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Space NK's values, products, and community initiatives. This will not only help you answer questions but also show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview scenarios with a friend or family member. Focus on how you would deliver a 'customer first' experience and lead a team, as these are key aspects of the Store Manager role.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've motivated teams in the past. Highlight your ability to coach and develop others, as this is crucial for maximising sales and profitability at Space NK.
✨Tip Number 4
Don't forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. This not only shows good manners but also reinforces your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Store Manager (37.5 hours) in Loughton
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for beauty shine through! Share your experiences with beauty products and brands that inspire you. We want to see how you connect with our mission of helping customers explore and enjoy beauty.
Highlight Your Leadership Skills: As a Store Manager, you'll be leading a team, so make sure to showcase your leadership abilities in your application. Talk about times you've coached or motivated others, and how you’ve created a positive environment. We’re all about teamwork here!
Be Data Savvy: Don’t forget to mention your ability to analyse commercial reports! We love candidates who can drive business opportunities through data. Share any relevant experiences where you’ve used numbers to make decisions or improve performance.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves. Plus, you’ll find more info about us there!
How to prepare for a job interview at Space NK
✨Know Your Beauty Brands
Before the interview, take some time to research the beauty brands that Space NK curates. Familiarise yourself with their unique selling points and any recent innovations. This will not only show your passion for beauty but also demonstrate your commitment to providing a 'customer first' experience.
✨Showcase Your Leadership Skills
Be prepared to discuss your previous experiences in coaching and motivating teams. Think of specific examples where you led by example or helped a team member achieve their potential. This aligns perfectly with the role's focus on developing a high-performing team.
✨Understand the Numbers
Brush up on your ability to analyse commercial reports. Be ready to talk about how you've used data to drive business opportunities in the past. Highlighting your understanding of sales targets, ATV, and conversion rates will show that you're equipped to maximise profitability.
✨Communicate Clearly
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. You might be asked how you would communicate with internal and external partners, so think of examples where your communication skills made a difference in achieving business goals.
