At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences in beauty retail.
- Company: Join Space NK, a leading destination for innovative beauty brands.
- Benefits: Competitive salary, flexible hours, and opportunities for personal growth.
- Other info: Embrace a fast-paced environment with endless opportunities for career advancement.
- Why this job: Be part of a vibrant community that celebrates beauty and creativity.
- Qualifications: Strong leadership skills and a passion for beauty and customer service.
The predicted salary is between 30000 - 40000 £ per year.
As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go‑to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
About you
- Able to deliver a 'customer first' experience, demonstrating leadership to coach and motivate a team
- Able to understand and analyse commercial reports to drive business opportunities
- Able to identify key performance behaviours and competencies within a team
- Able to build strong working relationships with support office departments
- Strong prioritising and organisational skills
- Leads by example
- Values honesty and integrity in working relationships
- Flexible to meet rapidly changing priorities and deadlines
- Able to delegate tasks and follow up effectively to ensure completion
Role Responsibilities
- Coaching your team to ensure a 'customer first' experience is delivered consistently
- Ensuring consistent product training and knowledge to provide unbiased customer advice
- Exceeding sales targets and delivering LFL growth along with ATV, AUS and conversion
- Exceeding the company acquisition target for N.dulge
- Managing payroll spend within budget through effective scheduling and people planning
- Managing stock file accuracy - adhering to all stock handling policies to ensure stock accuracy and minimise stock loss
- Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
- Communicating clearly and concisely with all internal and external business partners to drive business opportunities
- Actively identifying innovative opportunities to maximise the business
- Confidently analysing all available business reports to review weekly, monthly and yearly performance
- Creating an inclusive, welcoming and approachable environment for employees to thrive in
- Coaching and developing the team to achieve their full potential
- Understanding and adhering to all Company policies and procedures
Space NK is an equal opportunities employer. All applicants must have the right to live and work in the UK.
Store Manager Muswell Hill (37.5 Hours) in London employer: Space NK
At Space NK, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises customer experience and employee development. Our Muswell Hill store is not just a place to work; it's a community where you can grow your career in the beauty industry while enjoying competitive benefits and a supportive team environment. Join us to be part of a forward-thinking company that values integrity, innovation, and the personal growth of every team member.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager Muswell Hill (37.5 Hours) in London
✨Tip Number 1
Get to know the company inside out! Research Space NK's values, products, and culture. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely gets what they're all about.
✨Tip Number 2
Practice your leadership stories! Think of times when you've coached a team or delivered exceptional customer service. We want you to be ready to share those experiences in a way that highlights your skills and aligns with their 'customer first' approach.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it shows you're proactive and really interested in being part of the Space NK family.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Store Manager Muswell Hill (37.5 Hours) in London
Some tips for your application 🫡
Show Your Passion for Beauty:When writing your application, let your love for beauty shine through! Share your experiences with beauty brands and how they inspire you. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of our community.
Highlight Your Leadership Skills:As a Store Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Talk about times you've motivated others or coached a team to success. We’re all about that 'customer first' vibe, so show us how you embody that!
Be Data Savvy:We love numbers, and so should you! Mention any experience you have with analysing commercial reports or driving business opportunities. This will show us that you can not only lead a team but also understand the business side of things.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the role. Use keywords from the job description and demonstrate how your skills align with what we’re looking for. And remember, apply through our website for the best chance!
How to prepare for a job interview at Space NK
✨Know Your Brands
Before the interview, dive deep into the beauty brands that Space NK curates. Familiarise yourself with their unique selling points and how they resonate with customers. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Leadership Skills
Be ready to share specific examples of how you've led a team in the past. Highlight instances where you motivated your team to deliver exceptional customer service or exceeded sales targets. This will demonstrate your ability to lead by example, which is crucial for a Store Manager.
✨Understand the Numbers
Brush up on your commercial acumen! Be prepared to discuss how you've used data to drive business decisions in previous roles. Understanding key performance indicators like ATV, AUS, and conversion rates will show that you can analyse reports effectively and make informed decisions.
✨Emphasise Team Development
Space NK values coaching and development, so come armed with strategies you've used to help team members grow. Discuss how you've created an inclusive environment and supported your team in achieving their full potential. This will highlight your commitment to fostering a positive workplace culture.
