At a Glance
- Tasks: Deliver exceptional customer service and share your beauty knowledge with others.
- Company: Join Space NK, a leading destination for innovative beauty brands.
- Benefits: Enjoy competitive salary, generous time off, and up to 50% employee discount.
- Other info: Flexible hours and opportunities for personal growth in a supportive environment.
- Why this job: Be part of a vibrant community and help customers discover their beauty.
- Qualifications: Passion for beauty, strong communication skills, and a customer-first mindset.
The predicted salary is between 20000 - 25000 £ per year.
If you love beauty, you're in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
Beauty Advisor Overview
The Beauty Advisor's main responsibility is to achieve sales and KPI's target through a customer first approach. With passion and enthusiasm, they are an ambassador for the brand.
About you
- Able to deliver a 'customer first' experience
- Able to understand store targets and KPI's
- Strong communication skills
- Leads by example
- Values honesty and integrity in working relationships
- Embraces change
- Flexible to meet rapidly changing priorities and deadlines
- Able to follow direction
- Open and supportive of other ideas
- Positive attitude
- Passionate about beauty
- Able to use own initiative
Role Responsibilities
- Delivering unbiased customer advice through exceptional product knowledge
- Working as one team to ensure a 'customer first' experience is delivered consistently
- Exceeding sales targets and the company acquisition target for N.dulge
- Following all stock handling policies to ensure stock accuracy and minimise stock loss
- Communicating clearly and concisely with the store team
- Confidently communicating with external business partners, store visitors
- Fully embracing the team effort and taking pride in achieving the common goal
- Creating an inclusive, welcoming and approachable store environment
- Maintaining up to date product knowledge and sharing with the team
- Understanding and adhering to all Company policies and procedures
Our Benefits
- A Competitive salary, reviewed annually
- Generous time off, up to 25 days annually
- Access to an employee discount at Space NK of up to 50% off products, brand dependent
- A range of Health & wellness benefits, with support for physical, mental & financial wellbeing
- Access to training and development opportunities from our education team and brand partners to support your growth and development
- Access to additional third-party discounts across shopping, health, lifestyle and wellbeing
- Refer a friend's bonus scheme.
Equal Opportunity Statement
Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK.
Beauty Advisor Oxford Street (22 Hours) in London employer: Space NK
At Space NK, we pride ourselves on being a vibrant and inclusive workplace where beauty enthusiasts can thrive. Our commitment to employee growth is reflected in our extensive training opportunities and generous benefits, including up to 25 days of annual leave and a substantial employee discount. Located on the bustling Oxford Street, our Beauty Advisors play a crucial role in creating a customer-first experience, all while being part of a supportive team that values passion, integrity, and innovation in the beauty industry.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Advisor Oxford Street (22 Hours) in London
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Space NK's products and values. This way, when you walk into that interview, you can show your passion for beauty and how you can contribute to their customer-first approach.
✨Tip Number 2
Practice your communication skills! Role-play with a friend or in front of a mirror. Being able to clearly express your thoughts and ideas will help you stand out as a confident candidate who can engage with customers and team members alike.
✨Tip Number 3
Show your flexibility! Be ready to discuss how you've adapted to changes in previous roles. Employers love candidates who can embrace change and thrive in dynamic environments, especially in the fast-paced beauty industry.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Space NK community. Let’s get you that Beauty Advisor role!
We think you need these skills to ace Beauty Advisor Oxford Street (22 Hours) in London
Some tips for your application 🫡
Show Your Passion for Beauty:When you're writing your application, let your love for beauty shine through! Share your experiences with beauty products and brands that excite you. We want to see that you're not just applying for a job, but that you're genuinely passionate about the industry.
Highlight Customer Service Skills:Since the customer is at the heart of everything we do, make sure to emphasise your customer service experience. Talk about how you've gone above and beyond to create a great experience for customers in the past. We love candidates who can deliver a 'customer first' approach!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate candidates who can communicate effectively, so make sure your written application reflects strong communication skills.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows that you’re keen on joining our team at Space NK!
How to prepare for a job interview at Space NK
✨Know Your Beauty Brands
Before the interview, dive deep into the beauty brands that Space NK curates. Familiarise yourself with their unique selling points and any recent launches. This will not only show your passion for beauty but also demonstrate your commitment to providing informed customer advice.
✨Emphasise Customer First Approach
Prepare examples from your past experiences where you prioritised customer satisfaction. Think of specific situations where you went above and beyond to meet a customer's needs. This aligns perfectly with the 'customer first' ethos that Space NK values.
✨Showcase Team Spirit
Space NK thrives on teamwork, so be ready to discuss how you've collaborated with others in previous roles. Share stories that highlight your ability to support colleagues and contribute to a positive store environment, as this is crucial for achieving common goals.
✨Stay Flexible and Open-Minded
The beauty industry is ever-changing, so it's important to convey your adaptability. Prepare to discuss how you've handled change in the past and how you embrace new ideas. This will reassure them that you're ready to tackle the dynamic nature of the role.
