At a Glance
- Tasks: Support the Store Manager in driving sales and developing a high-performing team.
- Company: Join Space NK, a leading beauty destination with innovative brands.
- Benefits: Competitive salary, inclusive environment, and opportunities for personal growth.
- Other info: Dynamic role with a focus on teamwork and personal development.
- Why this job: Be part of a vibrant community that celebrates beauty and customer experience.
- Qualifications: Strong leadership, communication, and organisational skills required.
The predicted salary is between 30000 - 40000 £ per year.
If you love beauty, you're in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
Assistant Manager Overview
The Assistant Manager's main responsibility is to support the Store Manager to maximise sales and profitability whilst developing and retaining a high performing team.
About you
- Able to deliver a 'customer first' experience, demonstrating the leadership to coach and motivate the team
- Able to understand and analyse commercial reports to drive business opportunities
- Able to identify key performance behaviours and competencies within the team
- Able to build strong working relationships with support office departments
- Strong communication skills
- Strong prioritising and organisational skills
- Values honesty and integrity in working relationships
Role Responsibilities
- Ensuring consistent product training and knowledge to provide unbiased customer advice
- Exceeding sales targets and the company acquisition target for N.dulge
- Assisting the Store Manager in managing payroll spend within budget through effective scheduling and people planning
- Managing stock file accuracy – adhering to all stock handling policies to ensure stock accuracy and minimise stock loss
- Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
- Confidently analysing all available business reports to review weekly, monthly and yearly performance
- Assisting the Store Manager by supporting recruitment and retaining diverse teams that support our 'customer first' experience
- Creating an inclusive, welcoming, and approachable environment for employees to thrive in
- Confidently delivering feedback and managing performance in line with Company processes
- Leading, motivating, and inspiring the team – be a role model!
Equal Opportunities
Space NK is an equal opportunities employer. All applicants must have the right to live and work in the UK.
Assistant Manager Wimbledon (37.5 Hours) in London employer: Space NK
At Space NK, we pride ourselves on being a leading beauty retailer that fosters a vibrant and inclusive work culture. As an Assistant Manager in Wimbledon, you will not only have the opportunity to drive sales and develop a high-performing team but also benefit from ongoing training and career growth within a supportive environment. Our commitment to employee well-being and a customer-first approach makes us an exceptional employer for those passionate about beauty and retail.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager Wimbledon (37.5 Hours) in London
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and what values they promote. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your customer service scenarios! Since the role is all about delivering a 'customer first' experience, think of examples from your past where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Don’t just focus on your skills; highlight your passion for beauty! Talk about your favourite brands or products and how they inspire you. This shows your genuine interest in the industry and can set you apart from other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your enthusiasm and fit for the role. Plus, it shows you’re proactive, which is always a plus!
We think you need these skills to ace Assistant Manager Wimbledon (37.5 Hours) in London
Some tips for your application 🫡
Show Your Passion for Beauty:When you're writing your application, let your love for beauty shine through! Share your experiences with beauty products and brands that inspire you. We want to see how you connect with our mission of helping customers explore and enjoy beauty.
Highlight Your Leadership Skills:As an Assistant Manager, you'll be leading a team, so make sure to showcase your leadership abilities in your application. Talk about times you've motivated or coached others, and how you can create a positive environment for your team. We value strong leaders!
Be Data Savvy:Since analysing commercial reports is part of the role, mention any experience you have with data analysis. Show us how you've used data to drive business opportunities or improve performance in previous roles. Numbers matter to us!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get to see all the details about the role. Plus, it helps us keep track of your application better!
How to prepare for a job interview at Space NK
✨Know Your Beauty Brands
Before the interview, make sure you research the beauty brands that Space NK curates. Familiarise yourself with their unique selling points and any recent launches. This will not only show your passion for beauty but also demonstrate your commitment to providing a 'customer first' experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated others or improved team performance. Highlighting your ability to coach and inspire will resonate well with the hiring managers looking for an Assistant Manager.
✨Understand the Numbers
Brush up on your commercial acumen! Be ready to discuss how you've used sales reports or performance metrics to drive business decisions. Showing that you can analyse data to identify opportunities will set you apart as a candidate who can contribute to maximising sales and profitability.
✨Emphasise Communication and Relationships
Think about how you've built strong working relationships in previous roles. Be prepared to share specific examples of how effective communication has helped you achieve goals or resolve conflicts. This is crucial for the role, as you'll need to collaborate with various departments and lead your team effectively.
