At a Glance
- Tasks: Support the Store Manager in maximising sales and leading a high-performing team.
- Company: Join Space NK, a vibrant beauty destination with innovative brands.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal growth.
- Other info: Dynamic work environment with a focus on teamwork and development.
- Why this job: Be part of a community that celebrates beauty and customer experience.
- Qualifications: Strong leadership, communication, and organisational skills required.
The predicted salary is between 25000 - 30000 £ per year.
If you love beauty, you're in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
Overview
The Assistant Manager's main responsibility is to support the Store Manager to maximise sales and profitability whilst developing and retaining a high performing team.
About you
- Able to deliver a 'customer first' experience, demonstrating the leadership to coach and motivate the team
- Able to understand and analyse commercial reports to drive business opportunities
- Able to identify key performance behaviours and competencies within the team
- Able to build strong working relationships with support office departments
- Strong communication skills
- Strong prioritising and organisational skills
- Values honesty and integrity in working relationships
Role Responsibilities
- Ensuring consistent product training and knowledge to provide unbiased customer advice
- Exceeding sales targets and the company acquisition target for N.dulge
- Assisting the Store Manager in managing payroll spend within budget through effective scheduling and people planning
- Managing stock file accuracy – adhering to all stock handling policies to ensure stock accuracy and minimise stock loss
- Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
- Confidently analysing all available business reports to review weekly, monthly and yearly performance
- Assisting the Store Manager by supporting recruitment and retaining diverse teams that support our 'customer first' experience
- Creating an inclusive, welcoming, and approachable environment for employees to thrive in
- Confidently delivering feedback and managing performance in line with Company processes
- Leading, motivating, and inspiring the team – be a role model!
Equal Opportunities
Space NK is an equal opportunities employer. All applicants must have the right to live and work in the UK.
Assistant Manager Islington (37.5 hours) in London employer: Space NK
At Space NK, we pride ourselves on being a vibrant and inclusive workplace where beauty enthusiasts can thrive. Our commitment to employee development is reflected in our supportive culture, which encourages creativity and collaboration while providing opportunities for growth within the company. Located in Islington, our store offers a dynamic environment that not only prioritises customer satisfaction but also fosters a strong sense of community among our team members.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager Islington (37.5 hours) in London
✨Tip Number 1
Get to know the company inside out! Research Space NK's values, products, and culture. This way, when you walk into that interview, you can show them you're not just another candidate – you’re genuinely excited about being part of their beauty community.
✨Tip Number 2
Practice your customer-first approach! Think of examples from your past experiences where you’ve gone above and beyond for customers. This will help you demonstrate your ability to deliver that top-notch service they’re looking for.
✨Tip Number 3
Show off your leadership skills! Be ready to discuss how you've motivated teams in the past. Whether it’s through coaching or creating a positive environment, make sure you highlight your ability to inspire others.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Space NK family. Let’s get you that Assistant Manager role!
We think you need these skills to ace Assistant Manager Islington (37.5 hours) in London
Some tips for your application 🫡
Show Your Passion for Beauty:When you're writing your application, let your love for beauty shine through! Share why you’re excited about working with innovative brands and how you can contribute to our community at Space NK.
Highlight Your Leadership Skills:As an Assistant Manager, you'll be leading a team. Make sure to showcase your experience in coaching and motivating others. Use examples that demonstrate your ability to create a 'customer first' environment.
Be Data Savvy:We want someone who can analyse commercial reports and drive business opportunities. Include any relevant experience you have with data analysis or managing sales targets to show us you can hit the ground running!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Space NK
✨Know Your Beauty Brands
Before the interview, make sure you research the beauty brands that Space NK curates. Familiarise yourself with their unique selling points and any recent launches. This will show your passion for the industry and help you connect with the interviewer.
✨Demonstrate Customer-Centric Thinking
Prepare examples of how you've delivered exceptional customer service in previous roles. Think about times when you went above and beyond to meet a customer's needs. This aligns perfectly with the 'customer first' ethos that Space NK values.
✨Showcase Leadership Skills
As an Assistant Manager, you'll need to motivate and coach your team. Be ready to discuss your leadership style and provide specific examples of how you've successfully led a team in the past. Highlight any training or development initiatives you've implemented.
✨Analyse and Discuss Business Performance
Brush up on your ability to read and interpret commercial reports. Be prepared to discuss how you've used data to drive sales or improve performance in previous roles. This will demonstrate your analytical skills and understanding of business operations.
