At a Glance
- Tasks: Deliver exceptional beauty advice and achieve sales targets with a customer-first approach.
- Company: Join Space NK, the ultimate destination for innovative beauty brands.
- Benefits: Enjoy competitive salary, generous time off, and up to 50% employee discount.
- Other info: Access training opportunities and enjoy a supportive, inclusive work environment.
- Why this job: Be part of a passionate team and help customers discover their beauty potential.
- Qualifications: Strong communication skills and a passion for beauty are essential.
The predicted salary is between 25000 - 30000 £ per year.
If you love beauty, you're in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
The Beauty Advisor's main responsibility is to achieve sales and KPI's target through a customer first approach. With passion and enthusiasm, they are an ambassador for the brand.
About you
- Able to deliver a 'customer first' experience
- Able to understand store targets and KPI's
- Strong communication skills
- Leads by example
- Values honesty and integrity in working relationships
- Embraces change
- Flexible to meet rapidly changing priorities and deadlines
- Able to follow direction
- Open and supportive of other ideas
- Positive attitude
- Passionate about beauty
- Able to use own initiative
Role Responsibilities
- Delivering unbiased customer advice through exceptional product knowledge
- Working as one team to ensure a 'customer first' experience is delivered consistently
- Exceeding sales targets and the company acquisition target for N.dulge
- Following all stock handling policies to ensure stock accuracy and minimise stock loss
- Communicating clearly and concisely with the store team
- Confidently communicating with external business partners, store visitors
- Fully embracing the team effort and taking pride in achieving the common goal
- Creating an inclusive, welcoming and approachable store environment
- Maintaining up to date product knowledge and sharing with the team
- Understanding and adhering to all Company policies and procedures
Our Benefits
- A Competitive salary, reviewed annually
- Generous time off, up to 25 days annually
- Access to an employee discount at Space NK of up to 50% off products, brand dependent
- A range of Health & wellness benefits, with support for physical, mental & financial wellbeing
- Access to training and development opportunities from our education team and brand partners to support your growth and development
- Access to additional third-party discounts across shopping, health, lifestyle and wellbeing
- Refer a friend's bonus scheme.
Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK.
Beauty Advisor - Expert Skin & Makeup Concierge in Kingston upon Thames employer: Space NK
At Space NK, we pride ourselves on being a leading beauty destination that fosters a vibrant and inclusive work culture. As a Beauty Advisor, you will not only enjoy competitive salaries and generous time off but also benefit from extensive training and development opportunities to enhance your career in the beauty industry. Our commitment to employee wellbeing, coupled with a supportive team environment, makes Space NK an exceptional employer for those passionate about beauty and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Advisor - Expert Skin & Makeup Concierge in Kingston upon Thames
✨Tip Number 1
Get to know the brand inside out! Dive into Space NK's product range and understand what makes each brand unique. This way, when you chat with customers, you'll sound like a true beauty expert.
✨Tip Number 2
Practice your communication skills! Role-play with friends or family to get comfortable talking about beauty products and giving advice. The more you practice, the more confident you'll be in front of customers.
✨Tip Number 3
Show your passion for beauty! When you're at interviews or networking events, let your enthusiasm shine through. Share your favourite products and trends – it’ll make you memorable and show that you truly care.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can easily keep track of your application status and any updates from us.
We think you need these skills to ace Beauty Advisor - Expert Skin & Makeup Concierge in Kingston upon Thames
Some tips for your application 🫡
Show Your Passion for Beauty:When writing your application, let your love for beauty shine through! Share your experiences with different products and brands, and how they inspire you. We want to see that you're not just applying for a job, but that you're genuinely excited about being part of the beauty community.
Highlight Customer First Approach:Make sure to emphasise your commitment to delivering a 'customer first' experience. Use examples from your past roles where you've gone above and beyond for customers. This is key for us at Space NK, so show us how you can contribute to our mission!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Beauty Advisor role. Remember, strong communication skills are essential, so let that reflect in your writing!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re tech-savvy and ready to embrace the digital side of beauty!
How to prepare for a job interview at Space NK
✨Know Your Beauty Brands
Before the interview, dive deep into the beauty brands that Space NK curates. Familiarise yourself with their unique selling points and any recent launches. This will not only show your passion for beauty but also demonstrate your commitment to providing informed customer advice.
✨Emphasise Customer First Approach
Prepare examples from your past experiences where you prioritised customer satisfaction. Think about how you went above and beyond to meet a customer's needs. This aligns perfectly with the 'customer first' ethos that Space NK values.
✨Showcase Your Team Spirit
Space NK thrives on teamwork, so be ready to discuss how you've collaborated with others in previous roles. Share stories that highlight your ability to support colleagues and contribute to a positive store environment.
✨Stay Positive and Adaptable
In the fast-paced beauty industry, change is constant. Be prepared to talk about how you've handled unexpected challenges or changes in priorities. A positive attitude and flexibility are key traits that Space NK looks for in a Beauty Advisor.
