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For Companies At a Glance
- Tasks: Deliver exceptional customer service and share your beauty knowledge with others.
- Company: Join Space NK, a leading beauty destination with a vibrant community.
- Benefits: Enjoy up to 50% off products, generous time off, and wellness support.
- Other info: Flexible hours and opportunities for personal growth in a supportive team.
- Why this job: Be a beauty ambassador and help customers discover their perfect products.
- Qualifications: Passion for beauty, strong communication skills, and a customer-first mindset.
The predicted salary is between 12000 - 16000 £ per year.
If you love beauty, you’re in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
The Beauty Advisor’s main responsibility is to achieve sales and KPI’s target through a customer first approach. With passion and enthusiasm, they are an ambassador for the brand.
About You
- Able to deliver a ‘customer first’ experience
- Able to understand store targets and KPI’s
- Strong communication skills
- Leads by example
- Values honesty and integrity in working relationships
- Embraces change
- Flexible to meet rapidly changing priorities and deadlines
- Able to follow direction
- Open and supportive of other ideas
- Positive attitude
- Passionate about beauty
- Able to use own initiative
Role Responsibilities
- Delivering unbiased customer advice through exceptional product knowledge
- Working as one team to ensure a ‘customer first’ experience is delivered consistently
- Exceeding sales targets and the company acquisition target for N.dulge
- Following all stock handling policies to ensure stock accuracy and minimise stock loss
- Communicating clearly and concisely with the store team
- Confidently communicating with external business partners, store visitors
- Fully embracing the team effort and taking pride in achieving the common goal
- Creating an inclusive, welcoming and approachable store environment
- Maintaining up to date product knowledge and sharing with the team
- Understanding and adhering to all Company policies and procedures
Our Benefits
- A Competitive salary, reviewed annually
- Generous time off, up to 25 days annually
- Access to an employee discount at Space NK of up to 50% off products, brand dependent
- A range of Health & wellness benefits, with support for physical, mental & financial wellbeing
- Access to training and development opportunities from our education team and brand partners to support your growth and development
- Access to additional third-party discounts across shopping, health, lifestyle and wellbeing
- Refer a friend's bonus scheme.
Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK.
Beauty Advisor (15 hours) in Hampstead employer: Space NK
Contact Detail:
Space NK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty Advisor (15 hours) in Hampstead
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Space NK's products and values. This way, when you chat with us during the interview, you can show off your passion for beauty and how you align with our customer-first approach.
✨Tip Number 2
Practice your communication skills! Whether it's role-playing with a friend or talking in front of a mirror, being able to express your thoughts clearly will help you shine during interviews. Remember, we love candidates who can engage and connect with others.
✨Tip Number 3
Show us your flexibility! Be ready to discuss how you've adapted to changes in previous roles. We value those who can embrace change and keep a positive attitude, especially in the fast-paced beauty world.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about our culture and benefits before you even step into an interview.
We think you need these skills to ace Beauty Advisor (15 hours) in Hampstead
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for beauty shine through! Share your experiences with beauty products and brands that excite you. We want to see that you're not just applying for a job, but that you're genuinely passionate about the beauty world.
Highlight Customer Service Skills: Since the role is all about delivering a ‘customer first’ experience, make sure to emphasise your strong communication skills and any previous customer service experience. We’re looking for candidates who can connect with customers and provide them with exceptional advice.
Be Honest and Authentic: Honesty and integrity are key values for us at Space NK. When filling out your application, be yourself! Share your true experiences and thoughts. Authenticity will help you stand out and show us that you value these principles as much as we do.
Apply Through Our Website: To make sure your application gets to us smoothly, apply directly through our website. It’s the best way to ensure we receive all your details correctly and can process your application without any hiccups. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Space NK
✨Know Your Beauty Brands
Before the interview, dive deep into the beauty brands that Space NK curates. Familiarise yourself with their unique selling points and any recent launches. This will not only show your passion for beauty but also demonstrate your commitment to providing a 'customer first' experience.
✨Showcase Your Sales Skills
Prepare examples of how you've exceeded sales targets in previous roles. Be ready to discuss specific strategies you used to engage customers and drive sales. This aligns perfectly with the role's focus on achieving KPIs and targets.
✨Emphasise Teamwork
Space NK values a collaborative environment, so be prepared to share experiences where you worked effectively as part of a team. Highlight how you supported colleagues and contributed to a positive store atmosphere, which is crucial for delivering exceptional customer service.
✨Be Ready for Change
The beauty industry is ever-evolving, so demonstrate your flexibility and adaptability. Share instances where you successfully navigated changes or challenges in your previous roles, showcasing your ability to embrace new ideas and priorities.