At a Glance
- Tasks: Lead a high-performing team to maximise sales and deliver an exceptional customer experience.
- Company: Join Space NK, the ultimate destination for innovative beauty brands.
- Benefits: Enjoy competitive salary, generous time off, and up to 50% employee discount.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be part of a vibrant community that values creativity and customer satisfaction.
- Qualifications: Strong communication skills and a passion for coaching and developing teams.
The predicted salary is between 30000 - 40000 £ per year.
The Supervisor's main responsibility is to assist the management team to maximise sales and profitability whilst supporting and retaining a high performing team.
Supporting the team to ensure a 'customer first' experience is delivered consistently.
- Exceeding sales targets and the company acquisition target for N.dulge.
- Supporting stock file accuracy - adhering to all stock handling policies to ensure stock accuracy and minimise stock loss.
- Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement.
- Communicating clearly and concisely with all internal and external business partners to drive business opportunities.
- Actively identifying innovative opportunities to maximise the business.
- Confidently analysing all available business reports to review weekly, monthly and yearly performance.
- Supporting the store recruitment process, retaining diverse teams that deliver our 'customer first' experience.
- Creating an inclusive, welcoming and approachable environment for employees to thrive in.
- Confidently delivering feedback and escalating any performance issues to the Store Manager or Assistant Manager.
- Coaching and developing the team to achieve their full potential.
- Ensuring the store is maintained in line with Company policies and procedures.
- Able to deliver a 'customer first' experience, demonstrating leadership to coach and motivate their team.
- Able to understand and analyse commercial reports to drive business opportunities.
- Able to identify key performance behaviours and competencies within the team.
- Strong communication skills.
- Strong prioritising and organisational skills.
- Values honesty and integrity in working relationships.
- Able to manage change.
- Flexible to meet rapidly changing priorities and deadlines.
- Able to delegate tasks and follow up effectively to ensure completion.
As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
Benefits:
- A Competitive salary, reviewed annually.
- Generous time off, up to 25 days annually.
- Access to an employee discount at Space NK of up to 50% off products, brand dependent.
- A range of Health & wellness benefits, with support for physical, mental & financial wellbeing.
- Access to training and development opportunities from our education team and brand partners to support your growth and development.
- Access to additional third-party discounts across shopping, health, lifestyle and wellbeing.
- Refer a friend's bonus scheme.
Supervisor Guildford employer: Space NK
At Space NK, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises employee growth and wellbeing. Located in Guildford, our team enjoys competitive salaries, generous time off, and extensive training opportunities, all while fostering a 'customer first' ethos that empowers individuals to thrive in their roles. Join us to be part of a community that values innovation, inclusivity, and personal development, making every day a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor Guildford
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Supervisor role, and who knows? They might just have the inside scoop on openings at Space NK or similar companies.
✨Tip Number 2
Prepare for those interviews by practising common questions. Think about how you can showcase your leadership skills and customer-first mindset. We recommend doing mock interviews with friends or using online resources to get comfortable with your responses.
✨Tip Number 3
Don’t forget to research the company culture! Understanding Space NK’s values and how they prioritise customer experience will help you tailor your answers and show that you’re a perfect fit for their team.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for the role and the company. So, what are you waiting for? Get your application in!
We think you need these skills to ace Supervisor Guildford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Supervisor role. Highlight your experience in maximising sales and supporting high-performing teams, as these are key aspects of the job.
Showcase Your Leadership Skills:We want to see how you’ve coached and developed teams in the past. Share specific examples where you’ve delivered feedback or motivated your team to achieve their targets.
Communicate Clearly:Since strong communication is crucial for this role, ensure your application is clear and concise. Use straightforward language and structure your thoughts logically to make it easy for us to follow.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position directly.
How to prepare for a job interview at Space NK
✨Know Your Numbers
Before the interview, brush up on key performance metrics like sales targets and stock accuracy. Be ready to discuss how you’ve met or exceeded these in past roles, as this shows you understand the business side of things.
✨Customer First Mindset
Prepare examples that highlight your commitment to delivering a 'customer first' experience. Think about times when you went above and beyond for customers and how that positively impacted sales or team morale.
✨Team Development Focus
Be ready to talk about your experience in coaching and developing team members. Share specific instances where you helped someone grow in their role, as this aligns with the company's emphasis on supporting a high-performing team.
✨Communication is Key
Practice clear and concise communication. During the interview, demonstrate your ability to articulate ideas effectively, especially when discussing how you would communicate with both internal teams and external partners to drive business opportunities.
