At a Glance
- Tasks: Deliver exceptional customer service and achieve sales targets in a vibrant beauty environment.
- Company: Join Space NK, a leading destination for innovative beauty brands and community engagement.
- Benefits: Enjoy competitive salary, generous time off, and up to 50% employee discount on products.
- Other info: Flexible hours and opportunities for personal development in a supportive team.
- Why this job: Be a beauty ambassador and help customers discover their perfect products while growing your skills.
- Qualifications: Strong communication skills and a passion for beauty are essential.
The predicted salary is between 12 - 15 £ per hour.
If you love beauty, you're in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
Beauty Advisor Overview
The Beauty Advisor's main responsibility is to achieve sales and KPI's target through a customer first approach. With passion and enthusiasm, they are an ambassador for the brand.
About you
- Able to deliver a 'customer first' experience
- Able to understand store targets and KPI's
- Strong communication skills
- Leads by example
- Values honesty and integrity in working relationships
- Embraces change
- Flexible to meet rapidly changing priorities and deadlines
- Able to follow direction
- Open and supportive of other ideas
- Positive attitude
- Passionate about beauty
- Able to use own initiative
Role Responsibilities
- Delivering unbiased customer advice through exceptional product knowledge
- Working as one team to ensure a 'customer first' experience is delivered consistently
- Exceeding sales targets and the company acquisition target for N.dulge
- Following all stock handling policies to ensure stock accuracy and minimise stock loss
- Communicating clearly and concisely with the store team
- Confidently communicating with external business partners, store visitors
- Fully embracing the team effort and taking pride in achieving the common goal
- Creating an inclusive, welcoming and approachable store environment
- Maintaining up to date product knowledge and sharing with the team
- Understanding and adhering to all Company policies and procedures
Our Benefits
- A Competitive salary, reviewed annually
- Generous time off, up to 25 days annually
- Access to an employee discount at Space NK of up to 50% off products, brand dependent
- A range of Health & wellness benefits, with support for physical, mental & financial wellbeing
- Access to training and development opportunities from our education team and brand partners to support your growth and development
- Access to additional third-party discounts across shopping, health, lifestyle and wellbeing
- Refer a friend's bonus scheme.
Equal Opportunity Statement
Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK.
Beauty Advisor Guildford (16 Hours) employer: Space NK
At Space NK, we pride ourselves on being a vibrant and inclusive workplace where beauty enthusiasts can thrive. Our commitment to employee growth is reflected in our extensive training and development opportunities, alongside a competitive salary and generous benefits package, including up to 50% off products. Join us in Guildford, where you will be part of a passionate team dedicated to delivering exceptional customer experiences in a supportive and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Advisor Guildford (16 Hours)
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Space NK's products and values. This way, when you walk into that interview, you can show off your passion for beauty and how you align with their customer-first approach.
✨Tip Number 2
Practice your communication skills! Role-play with a friend or in front of the mirror. Being able to clearly express your thoughts and ideas will help you stand out as a confident candidate who can engage customers effectively.
✨Tip Number 3
Show your enthusiasm! When you apply through our website, make sure your personality shines through. Let them see your love for beauty and how you can contribute to creating an inclusive and welcoming store environment.
✨Tip Number 4
Be ready to embrace change! The beauty industry is always evolving, so demonstrate your flexibility and willingness to adapt. Share examples of how you've successfully navigated changes in previous roles to show you're the perfect fit for their dynamic team.
We think you need these skills to ace Beauty Advisor Guildford (16 Hours)
Some tips for your application 🫡
Show Your Passion for Beauty:When writing your application, let your love for beauty shine through! Share your experiences with beauty products and brands that excite you. We want to see your enthusiasm and how it aligns with our mission at Space NK.
Customer First Approach:Make sure to highlight your customer service skills in your application. Talk about times you've gone above and beyond for customers, as this is key to the Beauty Advisor role. Remember, we’re all about putting the customer at the heart of everything we do!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and structure your thoughts well. This shows us that you can communicate effectively, which is super important for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s easy and quick!
How to prepare for a job interview at Space NK
✨Know Your Beauty Brands
Before the interview, dive deep into the beauty brands that Space NK curates. Familiarise yourself with their unique selling points and any recent launches. This will not only show your passion for beauty but also demonstrate your commitment to providing informed customer advice.
✨Emphasise Customer First Approach
Prepare examples from your past experiences where you prioritised customer satisfaction. Think about how you went above and beyond to meet a customer's needs. This aligns perfectly with the 'customer first' ethos that Space NK values.
✨Showcase Your Team Spirit
Space NK thrives on teamwork, so be ready to discuss how you've collaborated with others in previous roles. Share stories that highlight your ability to support colleagues and contribute to a positive team environment.
✨Stay Positive and Adaptable
In the fast-paced world of beauty retail, flexibility is key. Be prepared to talk about times when you successfully adapted to change or handled unexpected challenges. A positive attitude towards change will resonate well with the interviewers.
