At a Glance
- Tasks: Support the Store Manager in maximising sales and leading a high-performing team.
- Company: Join Space NK, a leader in innovative beauty brands and customer experience.
- Benefits: Competitive pay, employee discounts, and a vibrant work environment.
- Other info: Opportunity for career growth in a dynamic and supportive atmosphere.
- Why this job: Be part of a beauty community that values creativity and customer satisfaction.
- Qualifications: Experience in retail management and a passion for beauty.
The predicted salary is between 30000 - 40000 € per year.
If you love beauty, you’re in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
The Flagship Assistant Manager’s main responsibility is to support the Store Manager to maximise sales and profitability whilst developing and retaining a high performing team.
They Must Aim To:- Deliver a customer first approach
- Create a visually inspiring and inviting store environment
- Maintain a fully compliant store, adhering to all company processes and policies
- Assist the Store Manager to identify a focused and commercial business plan to deliver bottom line profitability
- Delivers a ‘customer first’ experience exceeding customer expectations
- Coaches their team to ensure a ‘customer first’ experience is delivered consistently
- Ensures consistent product training and knowledge to provide unbiased customer advice
- Leads the team to deliver a green mystery shop result
- Exceeds sales targets and delivers LFL growth along with ATV, AUS and conversion
Flagship Assistant Manager (37.5hrs) - Maternity Cover (FTC) in Edinburgh employer: Space NK
At Space NK, we pride ourselves on being a vibrant and inclusive employer that champions creativity and innovation in the beauty industry. Our supportive work culture fosters personal and professional growth, offering employees opportunities to develop their skills while working with some of the most sought-after beauty brands. Located in a dynamic retail environment, our flagship store provides a unique platform for team members to engage with customers and contribute to a community passionate about beauty.
StudySmarter Expert Advice🤫
We think this is how you could land Flagship Assistant Manager (37.5hrs) - Maternity Cover (FTC) in Edinburgh
✨Tip Number 1
Get to know the company inside out! Research Space NK's values, products, and customer experience. This way, when you walk into that interview, you can show them you're not just another candidate but someone who truly gets what they stand for.
✨Tip Number 2
Practice your customer-first approach! Think of examples from your past experiences where you went above and beyond for a customer. This will help you demonstrate that you can lead a team to deliver exceptional service, just like they expect at Space NK.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work there. Plus, it shows your genuine interest in the company!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Space NK family. Let’s get you that Flagship Assistant Manager role!
We think you need these skills to ace Flagship Assistant Manager (37.5hrs) - Maternity Cover (FTC) in Edinburgh
Some tips for your application 🫡
Show Your Passion for Beauty:When writing your application, let your love for beauty shine through! Share your experiences with beauty products and brands that inspire you. We want to see how your passion aligns with our mission at Space NK.
Highlight Your Customer Service Skills:Make sure to emphasise your customer-first approach in your application. Give examples of how you've gone above and beyond for customers in the past. We value those who can create memorable experiences for our community.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you're the perfect fit for the Flagship Assistant Manager role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Space NK
✨Know Your Beauty Brands
Familiarise yourself with the beauty brands that Space NK curates. Research their unique selling points and recent innovations. This will not only show your passion for beauty but also demonstrate your commitment to providing a 'customer first' experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to coach and develop others, as this role requires you to support the Store Manager in building a high-performing team. Be ready to discuss specific situations where you exceeded sales targets or improved team performance.
✨Emphasise Customer Experience
Think about times when you've gone above and beyond for a customer. Be prepared to share these stories during the interview, as delivering an exceptional customer experience is at the heart of this role. Show how you can inspire your team to do the same.
✨Understand the Business Metrics
Brush up on key performance indicators (KPIs) relevant to retail, such as average transaction value (ATV) and conversion rates. Being able to discuss how you can contribute to these metrics will impress the interviewers and show that you're commercially minded.
