At a Glance
- Tasks: Deliver exceptional customer service and share your beauty knowledge.
- Company: Join Space NK, a leading destination for innovative beauty brands.
- Benefits: Enjoy competitive salary, generous time off, and up to 50% employee discount.
- Other info: Flexible hours and a supportive environment for personal growth.
- Why this job: Be part of a passionate team and help customers discover their beauty.
- Qualifications: Strong communication skills and a passion for beauty.
The predicted salary is between 12 - 15 € per hour.
If you love beauty, you’re in the right place. As the ultimate curator of over 100 of the most in‑demand, highly innovative and boundary‑pushing beauty brands, we are the go‑to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
The Beauty Advisor’s main responsibility is to achieve sales and KPI’s target through a customer first approach. With passion and enthusiasm, they are an ambassador for the brand.
About You
- Able to deliver a ‘customer first’ experience
- Able to understand store targets and KPI’s
- Strong communication skills
- Leads by example
- Values honesty and integrity in working relationships
- Embraces change
- Flexible to meet rapidly changing priorities and deadlines
- Able to follow direction
- Open and supportive of other ideas
- Positive attitude
- Passionate about beauty
- Able to use own initiative
Role Responsibilities
- Delivering unbiased customer advice through exceptional product knowledge
- Working as one team to ensure a ‘customer first’ experience is delivered consistently
- Exceeding sales targets and the company acquisition target for N.dulge
- Following all stock handling policies to ensure stock accuracy and minimise stock loss
- Communicating clearly and concisely with the store team
- Confidently communicating with external business partners, store visitors
- Fully embracing the team effort and taking pride in achieving the common goal
- Creating an inclusive, welcoming and approachable store environment
- Maintaining up to date product knowledge and sharing with the team
- Understanding and adhering to all Company policies and procedures
Our Benefits
- A Competitive salary, reviewed annually
- Generous time off, up to 25 days annually
- Access to an employee discount at Space NK of up to 50% off products, brand dependent
- A range of Health
Beauty Advisor Edinburgh St James (8 hours) employer: Space NK
At Space NK, we pride ourselves on being a vibrant and inclusive workplace where beauty enthusiasts can thrive. Our Edinburgh St James location offers a supportive team environment, competitive salary, and generous employee benefits, including up to 50% off products. We are committed to fostering personal growth and development, ensuring that our Beauty Advisors not only meet their sales targets but also enjoy a fulfilling career in the beauty industry.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Advisor Edinburgh St James (8 hours)
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Space NK's products and values. This way, when you chat with potential employers, you can show off your passion for beauty and how you align with their customer-first approach.
✨Tip Number 2
Network like a pro! Attend beauty events or workshops in Edinburgh to meet industry folks. You never know who might be looking for a passionate Beauty Advisor just like you. Plus, it’s a great way to learn more about the latest trends!
✨Tip Number 3
Practice your communication skills! Role-play with friends or family to nail down how you’d deliver exceptional customer service. Being able to convey your product knowledge clearly will set you apart during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from Space NK. Don’t miss out on your dream role!
We think you need these skills to ace Beauty Advisor Edinburgh St James (8 hours)
Some tips for your application 🫡
Show Your Passion for Beauty:When writing your application, let your love for beauty shine through! Share your experiences with different products and brands, and how they inspire you. We want to see that you're genuinely excited about the role and the beauty industry.
Highlight Customer Service Skills:Since the customer is at the heart of everything we do, make sure to emphasise your customer service experience. Talk about times you've gone above and beyond to help customers, as this will show us you can deliver that 'customer first' experience we value.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experiences relevant to the Beauty Advisor role.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it shows you’re keen on joining our Space NK community!
How to prepare for a job interview at Space NK
✨Know Your Beauty Brands
Before the interview, dive deep into the beauty brands that Space NK curates. Familiarise yourself with their unique selling points and any recent launches. This will not only show your passion for beauty but also demonstrate your commitment to providing informed customer advice.
✨Emphasise Customer Experience
Prepare examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond to meet a customer's needs. This aligns perfectly with the 'customer first' approach that Space NK values.
✨Showcase Your Team Spirit
Space NK thrives on teamwork, so be ready to discuss how you’ve collaborated with others in previous roles. Share specific instances where you contributed to a team goal or supported a colleague, highlighting your ability to embrace change and work flexibly.
✨Stay Positive and Engaged
During the interview, maintain a positive attitude and engage with your interviewers. Ask questions about the company culture and how they support their teams. This shows that you’re not just interested in the role, but also in being part of a thriving community.