At a Glance
- Tasks: Support the Store Manager to boost sales and develop a high-performing team.
- Company: Join Space NK, a vibrant and inclusive beauty retailer.
- Benefits: Competitive pay, career growth, and a supportive work environment.
- Other info: Diverse and welcoming workplace with opportunities for personal development.
- Why this job: Be a leader in a dynamic team and make a real impact on customer experience.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
The Assistant Manager's main responsibility is to support the Store Manager to maximise sales and profitability whilst developing and retaining a high performing team.
About You
- Able to deliver a ‘customer first’ experience, demonstrating the leadership to coach and motivate the team
- Able to understand and analyse commercial reports to drive business opportunities
- Able to identify key performance behaviours and competencies within the team
- Able to build strong working relationships with support office departments
- Strong communication skills
- Strong prioritising and organisational skills
- Values honesty and integrity in working relationships
Role Responsibilities
- Ensuring consistent product training and knowledge to provide unbiased customer advice
- Exceeding sales targets and the company acquisition target for N.dulge
- Assisting the Store Manager in managing payroll spend within budget through effective scheduling and people planning
- Managing stock file accuracy – adhering to all stock handling policies to ensure stock accuracy and minimise stock loss
- Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
- Confidently analysing all available business reports to review weekly, monthly and yearly
- Assisting the Store Manager by supporting recruitment and retaining diverse teams that supports our ‘customer first’ experience
- Creating an inclusive, welcoming, and approachable environment for employees to thrive in
- Confidently delivering feedback and managing performance in line with Company processes
- Leading, motivating, and inspiring the team – be a role model!
Assistant Manager Chichester (37.5 hours) employer: Space NK
Space NK is an exceptional employer that prioritises a 'customer first' experience while fostering a supportive and inclusive work environment in Chichester. With a strong focus on employee development, we offer comprehensive training and growth opportunities, ensuring our team members thrive both personally and professionally. Our commitment to diversity, integrity, and teamwork makes Space NK a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager Chichester (37.5 hours)
✨Tip Number 1
Network like a pro! Reach out to current employees at Space NK on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by practising common questions related to team leadership and customer service. We recommend using the STAR method to structure your answers – it’ll help you showcase your skills effectively!
✨Tip Number 3
Show off your passion for the brand! Familiarise yourself with Space NK’s products and values. When you demonstrate genuine enthusiasm, it’ll resonate with the hiring team and set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can leave a lasting impression. Plus, it shows you’re proactive and keen to join the team!
We think you need these skills to ace Assistant Manager Chichester (37.5 hours)
Some tips for your application 🫡
Show Your Customer Focus:Make sure to highlight your experience in delivering a ‘customer first’ approach. We want to see how you've gone above and beyond to create great customer experiences in your previous roles.
Demonstrate Leadership Skills:We’re looking for someone who can motivate and coach a team. Share examples of how you’ve led a team or project, and how you’ve inspired others to achieve their goals.
Be Data Savvy:Since analysing commercial reports is key, don’t shy away from mentioning your experience with data. Talk about how you’ve used insights to drive business opportunities and improve performance.
Keep It Professional Yet Personal:While we love professionalism, we also appreciate a personal touch. Let your personality shine through in your application, and don’t forget to apply through our website for the best chance!
How to prepare for a job interview at Space NK
✨Know Your Numbers
Before the interview, brush up on your understanding of commercial reports and key performance indicators. Be ready to discuss how you've used data to drive sales or improve team performance in the past. This shows you can analyse and act on business opportunities.
✨Customer First Mindset
Prepare examples that demonstrate your commitment to a ‘customer first’ experience. Think about times when you went above and beyond for a customer or how you’ve coached your team to do the same. This will highlight your leadership skills and customer focus.
✨Team Dynamics
Be ready to talk about how you build strong relationships within a team. Share specific instances where you motivated or inspired your colleagues, and how you’ve contributed to creating an inclusive environment. This aligns with the company’s values and shows you’re a team player.
✨Feedback is Key
Think about how you deliver feedback and manage performance. Prepare to discuss your approach to giving constructive criticism and recognising achievements. This will demonstrate your ability to lead and develop a high-performing team, which is crucial for the Assistant Manager role.
