At a Glance
- Tasks: Lead a passionate team to deliver exceptional customer experiences in beauty retail.
- Company: Join Space NK, the ultimate destination for innovative beauty brands.
- Benefits: Enjoy competitive salary, generous time off, and up to 50% employee discount.
- Other info: Dynamic environment with opportunities for training and career development.
- Why this job: Be part of a vibrant community that celebrates beauty and personal growth.
- Qualifications: Strong leadership, communication skills, and a passion for beauty.
The predicted salary is between 24000 - 30000 £ per year.
If you love beauty, you’re in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
The Supervisor's main responsibility is to assist the management team to maximise sales and profitability whilst supporting and retaining a high performing team.
About You
- Able to deliver a ‘customer first’ experience, demonstrating leadership to coach and motivate their team
- Able to understand and analyse commercial reports to drive business opportunities
- Able to identify key performance behaviours and competencies within the team
- Strong communication skills
- Strong prioritising and organisational skills
- Values honesty and integrity in working relationships
- Able to manage change
- Flexible to meet rapidly changing priorities and deadlines
- Able to delegate tasks and follow up effectively to ensure completion
Role Responsibilities
- Supporting the team to ensure a ‘customer first’ experience is delivered consistently
- Exceeding sales targets and the company acquisition target for N.dulge
- Supporting stock file accuracy – adhering to all stock handling policies to ensure stock accuracy and minimise stock loss
- Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
- Communicating clearly and concisely with all internal and external business partners to drive business opportunities
- Actively identifying innovative opportunities to maximise the business
- Confidently analysing all available business reports to review weekly, monthly and yearly performance
- Supporting the store recruitment process, retaining diverse teams that deliver our ‘customer first’ experience
- Creating an inclusive, welcoming and approachable environment for employees to thrive in
- Confidently delivering feedback and escalating any performance issues to the Store Manager or Assistant Manager
- Coaching and developing the team to achieve their full potential
- Ensuring the store is maintained in line with Company policies and procedures
Our Benefits
- A Competitive salary, reviewed annually
- Generous time off, up to 25 days annually
- Access to an employee discount at Space NK of up to 50% off products, brand dependent
- A range of Health & wellness benefits, with support for physical, mental & financial wellbeing
- Access to training and development opportunities from our education team and brand partners to support your growth and development
- Access to additional third-party discounts across shopping, health, lifestyle and wellbeing
- Refer a friend's bonus scheme.
Equal Opportunities
Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK.
Supervisor Cheltenham (30 hours) employer: Space NK
At Space NK, we pride ourselves on being a leading beauty destination that fosters a vibrant and inclusive work culture. As a Supervisor in Cheltenham, you will benefit from competitive salaries, generous time off, and extensive training opportunities, all while working in a supportive environment that prioritises employee growth and wellbeing. Join us to be part of a passionate team dedicated to delivering exceptional customer experiences and exploring innovative beauty solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor Cheltenham (30 hours)
✨Tip Number 1
Get to know the company inside out! Research Space NK's values, products, and culture. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely gets what they're all about.
✨Tip Number 2
Practice your customer-first approach! Think of examples from your past experiences where you went above and beyond for a customer. This will help you demonstrate your commitment to delivering an exceptional experience, which is key for the Supervisor role.
✨Tip Number 3
Show off your leadership skills! Be ready to discuss how you've motivated teams in the past. Whether it’s through coaching or simply being a supportive colleague, make sure you highlight your ability to inspire others to achieve their best.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace Supervisor Cheltenham (30 hours)
Some tips for your application 🫡
Show Your Passion for Beauty:When writing your application, let your love for beauty shine through! Share why you’re excited about working with innovative brands and how you can contribute to our customer-first experience.
Highlight Your Leadership Skills:Make sure to mention any experience you have in coaching or motivating teams. We want to see how you can help us create a high-performing environment that supports our goals.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to communicate your skills and experiences, making it easy for us to see why you’d be a great fit for the Supervisor role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with Space NK.
How to prepare for a job interview at Space NK
✨Know Your Beauty Brands
Familiarise yourself with the beauty brands that Space NK curates. Understand their unique selling points and how they resonate with customers. This knowledge will help you demonstrate your passion for beauty and show that you're ready to engage with customers effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to motivate and coach others, especially in delivering a 'customer first' experience. Be ready to discuss how you can support and develop your team to achieve their full potential.
✨Understand Sales Metrics
Brush up on key performance indicators like sales targets, ATV, and conversion rates. Be prepared to discuss how you would analyse these metrics to drive business opportunities. Showing that you can interpret commercial reports will demonstrate your analytical skills and business acumen.
✨Communicate Clearly
Practice clear and concise communication. You’ll need to convey information effectively to both your team and management. Think about how you can create an inclusive environment where everyone feels comfortable sharing ideas and feedback.
