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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive sales.
- Company: Join Space NK, a leading beauty destination with a vibrant community.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for personal growth.
- Why this job: Be part of an innovative beauty brand and inspire others in a fun environment.
- Qualifications: Strong leadership skills and a passion for beauty and customer service.
- Other info: Diverse and inclusive workplace with great career advancement potential.
The predicted salary is between 13 - 16 £ per hour.
If you love beauty, you’re in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
The Supervisor's main responsibility is to assist the management team to maximise sales and profitability whilst supporting and retaining a high performing team.
About You
- Able to deliver a ‘customer first’ experience, demonstrating leadership to coach and motivate their team
- Able to understand and analyse commercial reports to drive business opportunities
- Able to identify key performance behaviours and competencies within the team
- Strong communication skills
- Strong prioritising and organisational skills
- Values honesty and integrity in working relationships
- Able to manage change
- Flexible to meet rapidly changing priorities and deadlines
- Able to delegate tasks and follow up effectively to ensure completion
Role Responsibilities
- Supporting the team to ensure a ‘customer first’ experience is delivered consistently
- Exceeding sales targets and the company acquisition target for N.dulge
- Supporting stock file accuracy – adhering to all stock handling policies to ensure stock accuracy and minimise stock loss
- Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
- Communicating clearly and concisely with all internal and external business partners to drive business opportunities
- Actively identifying innovative opportunities to maximise the business
- Confidently analysing all available business reports to review weekly, monthly and yearly performance
- Supporting the store recruitment process, retaining diverse teams that deliver our ‘customer first’ experience
- Creating an inclusive, welcoming and approachable environment for employees to thrive in
- Confidently delivering feedback and escalating any performance issues to the Store Manager or Assistant Manager
- Coaching and developing the team to achieve their full potential
- Ensuring the store is maintained in line with Company policies and procedures
Equal Opportunities
Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK.
Supervisor (30 hours) in Cheltenham employer: Space NK
Contact Detail:
Space NK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor (30 hours) in Cheltenham
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Space NK's values and mission. This way, you can show how your passion for beauty aligns with their customer-first approach.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your leadership skills and how you can motivate a team to exceed sales targets.
✨Tip Number 3
Bring your A-game to the interview! Prepare some thoughtful questions about the team dynamics and how they measure success. This shows you're genuinely interested in contributing to their thriving community.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the info you need about our benefits and culture there!
We think you need these skills to ace Supervisor (30 hours) in Cheltenham
Some tips for your application 🫡
Show Your Passion for Beauty: When you're writing your application, let your love for beauty shine through! Share why you’re excited about working with innovative brands and how you can contribute to our customer-first experience.
Highlight Your Leadership Skills: As a Supervisor, you'll be leading a team, so make sure to showcase your leadership abilities. Talk about your experience in coaching and motivating others, and how you’ve successfully managed teams in the past.
Be Clear and Concise: We appreciate straightforward communication, so keep your application clear and to the point. Use bullet points if necessary to highlight your key achievements and skills that align with the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find more info about our culture and values there!
How to prepare for a job interview at Space NK
✨Know Your Beauty Brands
Before the interview, take some time to research the beauty brands that Space NK curates. Familiarise yourself with their unique selling points and any recent innovations. This will not only show your passion for beauty but also demonstrate your commitment to delivering a 'customer first' experience.
✨Showcase Your Leadership Skills
Be prepared to discuss your previous experiences in coaching and motivating teams. Think of specific examples where you successfully led a team to achieve sales targets or improved customer satisfaction. Highlighting these experiences will show that you can support and develop a high-performing team.
✨Understand the Numbers
Brush up on your ability to analyse commercial reports. Be ready to discuss how you've used data to drive business opportunities in the past. This will demonstrate your analytical skills and your understanding of how to maximise sales and profitability.
✨Communicate Clearly
Strong communication is key in this role. Practice articulating your thoughts clearly and concisely. During the interview, make sure to listen actively and respond thoughtfully to questions. This will showcase your strong communication skills and your ability to work effectively with both internal and external partners.
