At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive sales.
- Company: Join Space NK, the ultimate destination for innovative beauty brands.
- Benefits: Enjoy competitive salary, generous time off, and up to 50% employee discount.
- Other info: Inclusive environment with excellent training and development opportunities.
- Why this job: Be part of a thriving community that celebrates beauty and personal growth.
- Qualifications: Strong leadership, communication skills, and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
If you love beauty, you’re in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go‑to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
Supervisor Overview
The Supervisor's main responsibility is to assist the management team to maximise sales and profitability whilst supporting and retaining a high performing team.
About You
- Able to deliver a ‘customer first’ experience, demonstrating leadership to coach and motivate their team
- Able to understand and analyse commercial reports to drive business opportunities
- Able to identify key performance behaviours and competencies within the team
- Strong communication skills
- Strong prioritising and organisational skills
- Values honesty and integrity in working relationships
- Able to manage change
- Flexible to meet rapidly changing priorities and deadlines
- Able to delegate tasks and follow up effectively to ensure completion
Role Responsibilities
- Supporting the team to ensure a ‘customer first’ experience is delivered consistently
- Exceeding sales targets and the company acquisition target for N.dulge
- Supporting stock file accuracy – adhering to all stock handling policies to ensure stock accuracy and minimise stock loss
- Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
- Communicating clearly and concisely with all internal and external business partners to drive business opportunities
- Actively identifying innovative opportunities to maximise the business
- Confidently analysing all available business reports to review weekly, monthly and yearly performance
- Supporting the store recruitment process, retaining diverse teams that deliver our ‘customer first’ experience
- Creating an inclusive, welcoming and approachable environment for employees to thrive in
- Confidently delivering feedback and escalating any performance issues to the Store Manager or Assistant Manager
- Coaching and developing the team to achieve their full potential
- Ensuring the store is maintained in line with Company policies and procedures
Our Benefits
- A competitive salary, reviewed annually
- Generous time off, up to 25 days annually
- Access to an employee discount at Space NK of up to 50% off products, brand dependent
- A range of Health & wellbeing benefits, with support for physical, mental & financial well‑being
- Access to training and development opportunities from our education team and brand partners to support your growth and development
- Access to additional third‑party discounts across shopping, health, lifestyle and wellbeing
- Refer a friend’s bonus scheme
Equal Opportunities Employer
Space NK is an equal opportunities employer. Only successful candidates will be contacted. All applicants must have the right to live and work in the UK.
How We Will Use Your Information
We will use the information you provide to us with your job application to help us process your application for the specific job you have applied for. If you apply speculatively, we will process your application for the job/relevant business area that you detail within your email. Please note that our current system does not use an automated filtering system. All applications made via the website, through a third‑party website or in‑store will be kept on file for a period of 12 months. This information will be retained and used to assess your suitability to similar positions that may arise in the future, or if the initial vacancy becomes live again during the 12‑month period. If you would prefer us to not hold your information on file or if you wish to be ‘forgotten’ if you are not offered a position with Space NK, please email your ‘right to be forgotten’ to our recruitment email address with RIGHT TO BE FORGOTTEN as the title of the email. We will always inform you when we have deleted your application details, otherwise we will treat your application as consent to us holding this information.
Supervisor (fixed term - 37.5 hours) in Canterbury employer: Space NK
At Space NK, we pride ourselves on being a leading beauty destination that fosters a vibrant and inclusive work culture. As a Supervisor, you will enjoy competitive benefits, including generous time off and substantial employee discounts, while having access to extensive training and development opportunities to help you grow within the company. Join us in creating a customer-first experience where your leadership can truly shine in a supportive environment that values honesty, integrity, and diversity.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor (fixed term - 37.5 hours) in Canterbury
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Space NK's values and mission. This way, you can show how your passion for beauty aligns with their customer-first approach.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your leadership skills and how you can motivate a team to exceed sales targets.
✨Tip Number 3
Bring your A-game to the interview! Prepare some thoughtful questions about the team dynamics and how they measure success. This shows you're genuinely interested in contributing to their thriving community.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll be one step closer to joining a fantastic team at Space NK!
We think you need these skills to ace Supervisor (fixed term - 37.5 hours) in Canterbury
Some tips for your application 🫡
Show Your Passion for Beauty:When writing your application, let your love for beauty shine through! Share why you’re excited about the role and how you connect with our mission at Space NK. We want to see your enthusiasm for helping customers discover their perfect products.
Highlight Your Leadership Skills:As a Supervisor, you'll be leading a team, so make sure to showcase your leadership experience in your application. Talk about times you've motivated others or coached a team to success. We’re looking for those who can inspire and drive performance!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your skills and experiences. We appreciate well-structured applications that make it easy for us to see how you fit the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, you’ll find all the info you need about working with us there!
How to prepare for a job interview at Space NK
✨Know Your Beauty Brands
Before the interview, take some time to research the beauty brands that Space NK curates. Familiarise yourself with their unique selling points and any recent innovations. This will not only show your passion for beauty but also demonstrate your commitment to delivering a 'customer first' experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully coached and motivated a team in the past. Think about specific situations where you’ve led by example or helped someone achieve their potential. This will highlight your ability to support a high-performing team, which is crucial for the Supervisor role.
✨Understand Commercial Reports
Brush up on your skills in analysing commercial reports. Be ready to discuss how you would use data to drive business opportunities and meet sales targets. Showing that you can interpret key performance indicators will set you apart as a candidate who can contribute to maximising sales and profitability.
✨Communicate Clearly
Practice your communication skills before the interview. You’ll need to convey ideas clearly and concisely, especially when discussing how you would engage with both internal and external partners. Being articulate will help you demonstrate your strong communication skills, which are essential for this role.
