At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive sales.
- Company: Join Space NK, the ultimate destination for innovative beauty brands.
- Benefits: Enjoy competitive salary, generous time off, and up to 50% employee discount.
- Other info: Flexible hours with opportunities for training and career development.
- Why this job: Be part of a thriving community that celebrates beauty and personal growth.
- Qualifications: Strong leadership, communication, and organisational skills required.
The predicted salary is between 20000 - 25000 £ per year.
If you love beauty, you're in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary‑pushing beauty brands, we are the go‑to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
The Supervisor’s main responsibility is to assist the management team to maximise sales and profitability whilst supporting and retaining a high performing team.
About you
- Able to deliver a 'customer first' experience, demonstrating leadership to coach and motivate their team
- Able to understand and analyse commercial reports to drive business opportunities
- Able to identify key performance behaviours and competencies within the team
- Strong communication skills
- Strong prioritising and organisational skills
- Values honesty and integrity in working relationships
- Able to manage change
- Flexible to meet rapidly changing priorities and deadlines
- Able to delegate tasks and follow up effectively to ensure completion
Role Responsibilities
- Supporting the team to ensure a 'customer first' experience is delivered consistently
- Exceeding sales targets and the company acquisition target for N.dulge
- Supporting stock file accuracy – adhering to all stock handling policies to ensure stock accuracy and minimise stock loss
- Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
- Communicating clearly and concisely with all internal and external business partners to drive business opportunities
- Actively identifying innovative opportunities to maximise the business
- Confidently analysing all available business reports to review weekly, monthly and yearly performance
- Supporting the store recruitment process, retaining diverse teams that deliver our 'customer first' experience
- Creating an inclusive, welcoming and approachable environment for employees to thrive in
- Confidently delivering feedback and escalating any performance issues to the Store Manager or Assistant Manager
- Coaching and developing the team to achieve their full potential
- Ensuring the store is maintained in line with Company policies and procedures
Benefits
- A competitive salary, reviewed annually
- Generous time off, up to 25 days annually
- Access to an employee discount at Space NK of up to 50% off products, brand dependent
- A range of Health & wellness benefits, with support for physical, mental & financial wellbeing
- Access to training and development opportunities from our education team and brand partners to support your growth and development
- Access to additional third‑party discounts across shopping, health, lifestyle and wellbeing
- Refer a friend's bonus scheme
Space NK is an equal opportunities employer. All applicants must have the right to live and work in the UK.
Supervisor Belfast Lisburn rd (12.5 Hours) employer: Space NK
At Space NK, we pride ourselves on being a leading beauty destination that fosters a vibrant and inclusive work culture. Our commitment to employee growth is evident through extensive training opportunities and a supportive environment where team members can thrive. With competitive salaries, generous time off, and substantial employee discounts, we ensure our staff feel valued and empowered to deliver exceptional customer experiences in our Belfast Lisburn Road store.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor Belfast Lisburn rd (12.5 Hours)
✨Tip Number 1
Get to know the company inside out! Research Space NK, their values, and the beauty brands they carry. This way, when you walk into that interview, you can show off your passion for beauty and how you fit into their 'customer first' ethos.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your leadership skills and how you've motivated teams in the past – that's what they're looking for!
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your interest by asking about team dynamics, sales targets, or how they support employee development. It’ll make you stand out as someone who’s genuinely invested in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital side of the beauty world.
We think you need these skills to ace Supervisor Belfast Lisburn rd (12.5 Hours)
Some tips for your application 🫡
Show Your Passion for Beauty:When writing your application, let your love for beauty shine through! Share why you're excited about working with innovative brands and how you can contribute to creating a fantastic customer experience.
Highlight Your Leadership Skills:Make sure to mention any experience you have in coaching or motivating teams. We want to see how you can help us deliver that 'customer first' experience while supporting your colleagues to reach their full potential.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to communicate your skills and experiences, especially when discussing your ability to analyse commercial reports and drive business opportunities.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our Space NK community!
How to prepare for a job interview at Space NK
✨Know Your Beauty Brands
Familiarise yourself with the beauty brands that Space NK offers. Research their unique selling points and recent innovations. This will not only show your passion for beauty but also demonstrate your commitment to providing a 'customer first' experience.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated others or resolved conflicts. Highlighting your leadership abilities will reassure them that you can support and develop a high-performing team.
✨Understand Sales Metrics
Brush up on key performance indicators like sales targets, ATV (Average Transaction Value), and conversion rates. Be ready to discuss how you’ve used data to drive business opportunities in previous roles. This shows you can analyse reports and make informed decisions.
✨Communicate Clearly
Practice clear and concise communication. During the interview, ensure you articulate your thoughts well and listen actively. This is crucial for building relationships with both customers and team members, which is at the heart of Space NK's values.
