At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences in beauty retail.
- Company: Join Space NK, a leading destination for innovative beauty brands.
- Benefits: Competitive salary, flexible hours, and opportunities for personal growth.
- Other info: Inclusive environment with great career progression opportunities.
- Why this job: Be part of a vibrant community and make a real impact in the beauty industry.
- Qualifications: Strong leadership skills and a passion for beauty and customer service.
The predicted salary is between 30000 - 40000 £ per year.
As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go‑to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
About you
- Able to deliver a 'customer first' experience, demonstrating leadership to coach and motivate a team
- Able to understand and analyse commercial reports to drive business opportunities
- Able to identify key performance behaviours and competencies within a team
- Able to build strong working relationships with support office departments
- Strong prioritising and organisational skills
- Leads by example
- Values honesty and integrity in working relationships
- Flexible to meet rapidly changing priorities and deadlines
- Able to delegate tasks and follow up effectively to ensure completion
Role Responsibilities
- Coaching your team to ensure a 'customer first' experience is delivered consistently
- Ensuring consistent product training and knowledge to provide unbiased customer advice
- Exceeding sales targets and delivering LFL growth along with ATV, AUS and conversion
- Exceeding the company acquisition target for N.dulge
- Managing payroll spend within budget through effective scheduling and people planning
- Managing stock file accuracy - adhering to all stock handling policies to ensure stock accuracy and minimise stock loss
- Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
- Communicating clearly and concisely with all internal and external business partners to drive business opportunities
- Actively identifying innovative opportunities to maximise the business
- Confidently analysing all available business reports to review weekly, monthly and yearly performance
- Creating an inclusive, welcoming and approachable environment for employees to thrive in
- Coaching and developing the team to achieve their full potential
- Understanding and adhering to all Company policies and procedures
Space NK is an equal opportunities employer. All applicants must have the right to live and work in the UK.
Store Manager Belfast Lisburn rd (37.5 Hours) employer: Space NK
At Space NK, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises customer experience and employee development. Our Store Manager role in Belfast not only provides competitive benefits and a supportive environment but also fosters growth opportunities through coaching and team collaboration, ensuring that every employee can thrive in their career while being part of a community passionate about beauty.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager Belfast Lisburn rd (37.5 Hours)
✨Tip Number 1
Get to know the company inside out! Research Space NK, their values, and the beauty brands they carry. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've coached or motivated a team. Be ready to share how you’ve created a 'customer first' experience in previous roles. We want to see that you can lead by example!
✨Tip Number 3
Don’t forget to showcase your analytical side! Be prepared to discuss how you've used commercial reports to drive business opportunities. Show us you can turn numbers into actionable insights that benefit the team and the store.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Space NK family. Let’s make this happen together!
We think you need these skills to ace Store Manager Belfast Lisburn rd (37.5 Hours)
Some tips for your application 🫡
Show Your Passion for Beauty:When writing your application, let your love for beauty brands shine through! We want to see how you connect with our mission of delivering a 'customer first' experience. Share any relevant experiences that highlight your enthusiasm for the beauty industry.
Highlight Your Leadership Skills:As a Store Manager, you'll be leading a team, so make sure to showcase your leadership abilities in your application. Talk about times you've coached or motivated a team, and how you’ve created an inclusive environment where everyone can thrive.
Be Data Savvy:We’re looking for someone who can analyse commercial reports and drive business opportunities. In your application, mention any experience you have with data analysis or how you've used insights to improve sales or team performance.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Space NK!
How to prepare for a job interview at Space NK
✨Know Your Brands
Before the interview, take some time to research the beauty brands that Space NK curates. Familiarise yourself with their unique selling points and how they resonate with customers. This will show your passion for the industry and help you connect with the interviewers.
✨Customer First Mindset
Prepare examples of how you've delivered a 'customer first' experience in previous roles. Think about specific situations where you coached your team to enhance customer satisfaction or resolved issues effectively. This will demonstrate your alignment with the company's core values.
✨Analyse and Discuss Performance Metrics
Brush up on your ability to understand and analyse commercial reports. Be ready to discuss how you've used data to drive business opportunities in the past. Highlight any experience you have with sales targets, stock management, or payroll budgeting to showcase your analytical skills.
✨Show Leadership Qualities
Think about your leadership style and be prepared to share how you motivate and develop your team. Provide examples of how you've built strong relationships within your team and with other departments. This will illustrate your capability to lead by example and create an inclusive environment.
