At a Glance
- Tasks: Deliver a top-notch customer experience while exceeding sales targets and sharing beauty knowledge.
- Company: Join Space NK, the ultimate destination for innovative beauty brands and community engagement.
- Benefits: Enjoy competitive salary, generous time off, and up to 50% employee discount on products.
- Other info: Opportunities for training, development, and additional discounts on lifestyle products.
- Why this job: Be part of a passionate team that values beauty and customer satisfaction.
- Qualifications: Strong communication skills and a positive attitude towards beauty are essential.
The predicted salary is between 20000 - 25000 £ per year.
As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary‑pushing beauty brands, Space NK is the go‑to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, we have built a flourishing community in which the customer is at the heart of everything we do. We always endeavour to offer everything they need to explore, experiment and enjoy our brands.
Key Responsibilities
- Work as one team to deliver a consistent "customer first" experience.
- Exceed sales targets and the company acquisition target for N.dulge.
- Follow all stock‑handling policies to ensure stock accuracy and minimise loss.
- Communicate clearly and concisely with the store team.
- Confidently communicate with external business partners and store visitors.
- Fully embrace the team effort and take pride in achieving the common goal.
- Create an inclusive, welcoming and approachable store environment.
- Maintain up-to‑date product knowledge and share it with the team.
- Understand and adhere to all Company policies and procedures.
- Achieve sales and KPI targets through a customer‑first approach, acting as an ambassador for the brand with passion and enthusiasm.
Key Qualifications
- Deliver a "customer first" experience.
- Understand store targets and KPI's.
- Demonstrate strong communication skills.
- Lead by example, valuing honesty and integrity in working relationships.
- Embrace change and remain flexible to meet rapidly changing priorities and deadlines.
- Follow direction and support other ideas.
- Maintain a positive attitude and passion for beauty.
- Use own initiative to drive growth.
Benefits
- A competitive salary, reviewed annually.
- Generous time off, up to 25 days annually.
- Access to an employee discount at Space NK of up to 50% off products (brand dependent).
- A range of health and wellness benefits, supporting physical, mental and financial wellbeing.
- Opportunities for training and development from our education team and brand partners.
- Additional third‑party discounts across shopping, health, lifestyle and wellbeing.
- Refer a friend bonus scheme.
Beauty Advisor's employer: Space NK
At Space NK, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Our Beauty Advisors enjoy competitive salaries, generous time off, and extensive employee discounts, all while being part of a passionate team dedicated to delivering a customer-first experience. With ample opportunities for training and development, our employees can grow their careers in the dynamic beauty industry, making every day at Space NK both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Advisor's
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Space NK, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Space NK!
We think you need these skills to ace Beauty Advisor's
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Space NK, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Space NK and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Space NK that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Space NK
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
