At a Glance
- Tasks: Deliver exceptional customer service and share your beauty knowledge with others.
- Company: Join Space NK, a leading destination for innovative beauty brands.
- Benefits: Enjoy up to 50% off products, generous time off, and wellness support.
- Other info: Flexible hours and opportunities for personal growth in a supportive environment.
- Why this job: Be part of a vibrant community and help customers discover their beauty.
- Qualifications: Passion for beauty, strong communication skills, and a customer-first mindset.
The predicted salary is between 20000 - 25000 £ per year.
If you love beauty, you’re in the right place. As the ultimate curator of over 100 of the most in‑demand, highly innovative and boundary‑pushing beauty brands, we are the go‑to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
Beauty Advisor Overview
The Beauty Advisor’s main responsibility is to achieve sales and KPI’s target through a customer first approach. With passion and enthusiasm, they are an ambassador for the brand.
About You
- Able to deliver a ‘customer first’ experience
- Able to understand store targets and KPI’s
- Strong communication skills
- Leads by example
- Values honesty and integrity in working relationships
- Embraces change
- Flexible to meet rapidly changing priorities and deadlines
- Able to follow direction
- Open and supportive of other ideas
- Positive attitude
- Passionate about beauty
- Able to use own initiative
Role Responsibilities
- Delivering unbiased customer advice through exceptional product knowledge
- Working as one team to ensure a ‘customer first’ experience is delivered consistently
- Exceeding sales targets and the company acquisition target for N.dulge
- Following all stock handling policies to ensure stock accuracy and minimise stock loss
- Communicating clearly and concisely with the store team
- Confidently communicating with external business partners, store visitors
- Fully embracing the team effort and taking pride in achieving the common goal
- Creating an inclusive, welcoming and approachable store environment
- Maintaining up to date product knowledge and sharing with the team
- Understanding and adhering to all Company policies and procedures
Our Benefits
- A Competitive salary, reviewed annually
- Generous time off, up to 25 days annually
- Access to an employee discount at Space NK of up to 50% off products, brand dependent
- A range of Health & wellness benefits, with support for physical, mental & financial wellbeing
- Access to training and development opportunities from our education team and brand partners to support your growth and development
- Access to additional third‑party discounts across shopping, health, lifestyle and wellbeing
- Refer a friend’s bonus scheme.
Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK.
Beauty Advisor White City (15 hours) employer: Space NK
At Space NK, we pride ourselves on being a vibrant and inclusive workplace where beauty enthusiasts can thrive. Our commitment to employee growth is reflected in our extensive training and development opportunities, alongside a competitive salary and generous benefits package, including up to 50% off products. Join us in our White City store, where you will be part of a passionate team dedicated to delivering exceptional customer experiences in a supportive and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Advisor White City (15 hours)
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Space NK's products and values. This way, when you chat with the team or during interviews, you can show off your passion for beauty and how you fit into their customer-first approach.
✨Tip Number 2
Practice your communication skills! Whether it's chatting with friends about beauty trends or role-playing interview scenarios, being able to express your thoughts clearly will help you stand out. Remember, strong communication is key in delivering that exceptional customer experience.
✨Tip Number 3
Show your flexibility! Be ready to adapt to changing priorities and demonstrate your willingness to embrace new ideas. This attitude will resonate well with the team and highlight your ability to thrive in a dynamic environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about our culture, benefits, and what it’s like to be part of the Space NK family right there.
We think you need these skills to ace Beauty Advisor White City (15 hours)
Some tips for your application 🫡
Show Your Passion for Beauty:When writing your application, let your love for beauty shine through! Share your experiences with beauty products and brands that excite you. We want to see that you're not just applying for a job, but that you're genuinely passionate about the beauty world.
Customer First Mindset:Make sure to highlight your customer service skills in your application. We’re all about putting the customer first, so share examples of how you've gone above and beyond to create a great experience for customers in the past.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the Beauty Advisor role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you can find more info about us and what we stand for while you’re there!
How to prepare for a job interview at Space NK
✨Know Your Beauty Brands
Before the interview, dive deep into the beauty brands that Space NK curates. Familiarise yourself with their unique selling points and any recent launches. This will not only show your passion for beauty but also demonstrate your commitment to providing exceptional customer advice.
✨Emphasise Customer First
Prepare examples from your past experiences where you put the customer first. Whether it was resolving a complaint or going the extra mile to help someone find the perfect product, these stories will highlight your alignment with Space NK's core values.
✨Showcase Team Spirit
Space NK values teamwork, so be ready to discuss how you've collaborated with others in previous roles. Share instances where you supported your colleagues or contributed to a team goal, showcasing your ability to work harmoniously in a retail environment.
✨Stay Positive and Adaptable
Retail can be unpredictable, so convey your flexibility and positive attitude during the interview. Share how you've successfully adapted to changes in the workplace, whether it was a shift in priorities or learning new products quickly, to illustrate your readiness for the dynamic nature of the role.
