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- Tasks: As a Beauty Advisor, you'll deliver exceptional customer service and achieve sales targets.
- Company: Join Space NK, a leading beauty destination with innovative brands and a vibrant community.
- Benefits: Enjoy flexible hours, a supportive team environment, and opportunities for personal growth.
- Why this job: Be part of a passionate team that values beauty and customer experience in a dynamic setting.
- Qualifications: Strong communication skills and a passion for beauty are essential; previous retail experience is a plus.
- Other info: This is a fixed-term role at our new Birmingham store in the Bullring shopping centre.
We are so excited to be opening a new store in Birmingham at the Bullring shopping centre!
If you love beauty, you\’re in the right place.
As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery.
Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
Beauty Advisor Overview (fixed term)
The Beauty Advisor\’s main responsibility is to achieve sales and KPI\’s target through a customer first approach. With passion and enthusiasm, they are an ambassador for the brand.
About you
- Able to deliver a \’customer first\’ experience
- Able to understand store targets and KPI\’s
- Strong communication skills
- Leads by example
- Values honesty and integrity in working relationships
- Embraces change
- Flexible to meet rapidly changing priorities and deadlines
- Able to follow direction
- Open and supportive of other ideas
- Positive attitude
- Passionate about beauty
- Able to use own initiative
Role Responsibilities
- Delivering unbiased customer advice through exceptional product knowledge
- Working as one team to ensure a \’customer first\’ experience is delivered consistently
- Exceeding sales targets and the company acquisition target for N.dulge
- Following all stock handling policies to ensure stock accuracy and minimise stock loss
- Communicating clearly and concisely with the store team
- Confidently communicating with external business partners, store visitors
- Fully embracing the team effort and taking pride in achieving the common goal
- Creating an inclusive, welcoming and approachable store environment
- Maintaining up to date product knowledge and sharing with the team
- Understanding and adhering to all Company policies and procedures
Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK. If you want to find out more about us, what it is like to work for us, all about our benefits, and our pledges on Diversity, Inclusion and Belonging, please visit our website.
How We Will Use Your Information:
We will use the information you provide to us with your job application to help us process your application for the specific job you have applied for. If you apply speculatively, we will process your application for the job/relevant business area that you detail within your email.
Please note that our current system does not use an automated filtering system.
All applications made via the website, through a third-party website or in-store will be kept on file for a period of 12 months.
This information will be retained and used to assess your suitability to similar positions that may arise in the future, or if the initial vacancy becomes live again during the 12-month period. If you would prefer us to not hold your information on file/ you wish to be \’forgotten\’ if you are not offered a position with Space NK, please email your \’right to be forgotten\’ to our recruitment email address with RIGHT TO BE FORGOTTEN as the title of the email. We will always inform you when we have deleted your application details, otherwise we will treat your application as consent to us holding this information. #J-18808-Ljbffr
Beauty Advisor (Fixed Term - 16 Hours) employer: Space NK
Contact Detail:
Space NK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty Advisor (Fixed Term - 16 Hours)
✨Tip Number 1
Familiarise yourself with the latest beauty trends and products. Being knowledgeable about the brands and innovations we offer will help you stand out during any interactions with our team or customers.
✨Tip Number 2
Practice your communication skills by engaging with friends or family about beauty products. This will help you convey your passion and product knowledge effectively, which is crucial for a customer-first approach.
✨Tip Number 3
Showcase your enthusiasm for beauty in your conversations. Whether it's discussing your favourite products or sharing tips, demonstrating your passion can make a lasting impression on the hiring team.
✨Tip Number 4
Be prepared to discuss how you would handle various customer scenarios. Think of examples where you've provided excellent service or resolved issues, as this aligns with our commitment to a customer-first experience.
We think you need these skills to ace Beauty Advisor (Fixed Term - 16 Hours)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Beauty Advisor position. Tailor your application to highlight how your experience aligns with their needs.
Show Your Passion for Beauty: In your cover letter or personal statement, express your enthusiasm for beauty products and brands. Share any relevant experiences that demonstrate your passion and knowledge in the beauty industry.
Highlight Customer Service Skills: Since the role focuses on delivering a 'customer first' experience, emphasise your previous customer service roles. Provide examples of how you've successfully engaged with customers and met their needs.
Proofread Your Application: Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Space NK
✨Show Your Passion for Beauty
Make sure to express your enthusiasm for beauty products and brands during the interview. Share personal experiences or favourite products to demonstrate your genuine interest in the industry.
✨Understand Customer First Approach
Familiarise yourself with the concept of a 'customer first' experience. Be prepared to discuss how you would prioritise customer needs and provide exceptional service, as this is crucial for the role.
✨Know Your KPIs
Research common sales targets and KPIs in the beauty retail sector. Be ready to explain how you would contribute to achieving these goals and share any relevant experiences from past roles.
✨Demonstrate Team Spirit
Highlight your ability to work collaboratively within a team. Prepare examples of how you've supported colleagues in previous jobs and how you can contribute to creating an inclusive store environment.
