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For Companies At a Glance
- Tasks: Help customers discover beauty products and achieve sales targets with a customer-first approach.
- Company: Join Space NK, a leading destination for innovative beauty brands and community engagement.
- Benefits: Enjoy flexible hours, a vibrant team culture, and opportunities for personal growth.
- Why this job: Be part of a passionate team that values creativity and customer experience in the beauty industry.
- Qualifications: No prior experience needed; just bring your enthusiasm for beauty and strong communication skills.
- Other info: This is an entry-level position perfect for students looking to gain retail experience.
If you love beauty, you’re in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
Beauty Advisor Overview
The Beauty Advisor’s main responsibility is to achieve sales and KPI’s target through a customer first approach. With passion and enthusiasm, they are an ambassador for the brand.
About You
- Able to deliver a ‘customer first’ experience
- Able to understand store targets and KPI’s
- Strong communication skills
- Leads by example
- Values honesty and integrity in working relationships
- Embraces change
- Flexible to meet rapidly changing priorities and deadlines
- Able to follow direction
- Open and supportive of other ideas
- Positive attitude
- Passionate about beauty
- Able to use own initiative
Role Responsibilities
- Delivering unbiased customer advice through exceptional product knowledge
- Working as one team to ensure a ‘customer first’ experience is delivered consistently
- Exceeding sales targets and the company acquisition target for N.dulge
- Following all stock handling policies to ensure stock accuracy and minimise stock loss
- Communicating clearly and concisely with the store team
- Confidently communicating with external business partners, store visitors
- Fully embracing the team effort and taking pride in achieving the common goal
- Creating an inclusive, welcoming and approachable store environment
- Maintaining up to date product knowledge and sharing with the team
- Understanding and adhering to all Company policies and procedures
Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK.
Beauty Advisor (8 hours) employer: Space NK
Contact Detail:
Space NK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty Advisor (8 hours)
✨Tip Number 1
Familiarise yourself with Space NK's product range and the brands they carry. Being knowledgeable about their offerings will not only help you in interviews but also show your genuine passion for beauty, which is crucial for a Beauty Advisor role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family as if they were customers. Focus on delivering a 'customer first' experience, as this is a key aspect of the role and will demonstrate your ability to connect with clients.
✨Tip Number 3
Network with current or former employees of Space NK through platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
✨Tip Number 4
Stay updated on beauty trends and innovations. Being able to discuss recent developments in the beauty industry during your interview will showcase your enthusiasm and commitment to the field, making you a more attractive candidate.
We think you need these skills to ace Beauty Advisor (8 hours)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Beauty Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Show Your Passion for Beauty: In your cover letter or personal statement, express your enthusiasm for beauty products and customer service. Share any relevant experiences that demonstrate your passion and knowledge in the beauty industry.
Highlight Customer Service Skills: Since the role focuses on delivering a 'customer first' experience, make sure to provide examples of your strong communication skills and previous customer service experiences in your CV.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Space NK
✨Show Your Passion for Beauty
Make sure to express your genuine love for beauty products and the industry during the interview. Share personal experiences or favourite brands that resonate with you, as this will demonstrate your enthusiasm and alignment with Space NK's values.
✨Understand Customer-Centric Approach
Familiarise yourself with the concept of a 'customer first' experience. Be prepared to discuss how you would engage with customers, provide tailored advice, and create an inclusive environment that encourages exploration and enjoyment of beauty products.
✨Know Your KPIs
Research common sales targets and key performance indicators (KPIs) in the beauty retail sector. Be ready to discuss how you can contribute to achieving these goals and share any relevant experiences where you've successfully met or exceeded targets in previous roles.
✨Demonstrate Team Spirit
Space NK values teamwork, so be prepared to talk about your experiences working collaboratively. Highlight instances where you supported colleagues or contributed to a team goal, showcasing your ability to embrace change and adapt to new challenges.
