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- Tasks: As a Beauty Advisor, you'll provide exceptional customer service and achieve sales targets.
- Company: Space NK is a leading beauty retailer known for innovative brands and a vibrant community.
- Benefits: Enjoy flexible hours, a supportive team environment, and opportunities for personal growth.
- Why this job: Join a passionate team, explore the latest beauty trends, and make a real impact on customers' experiences.
- Qualifications: No prior experience needed, just a passion for beauty and strong communication skills.
- Other info: Space NK values diversity and inclusion, welcoming applicants from all backgrounds.
If you love beauty, you’re in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
Beauty Advisor Overview
The Beauty Advisor’s main responsibility is to achieve sales and KPI’s target through a customer first approach. With passion and enthusiasm, they are an ambassador for the brand.
About You
- Able to deliver a ‘customer first’ experience
- Able to understand store targets and KPI’s
- Strong communication skills
- Leads by example
- Values honesty and integrity in working relationships
- Embraces change
- Flexible to meet rapidly changing priorities and deadlines
- Able to follow direction
- Open and supportive of other ideas
- Positive attitude
- Passionate about beauty
- Able to use own initiative
Role Responsibilities
- Delivering unbiased customer advice through exceptional product knowledge
- Working as one team to ensure a ‘customer first’ experience is delivered consistently
- Exceeding sales targets and the company acquisition target for N.dulge
- Following all stock handling policies to ensure stock accuracy and minimise stock loss
- Communicating clearly and concisely with the store team
- Confidently communicating with external business partners, store visitors
- Fully embracing the team effort and taking pride in achieving the common goal
- Creating an inclusive, welcoming and approachable store environment
- Maintaining up to date product knowledge and sharing with the team
- Understanding and adhering to all Company policies and procedures
Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK.
If you want to find out more about us, what it is like to work for us, all about our benefits, and our pledges on Diversity, Inclusion and Belonging, please visit our website.
Beauty Advisor (7.5 hours) employer: Space NK
Contact Detail:
Space NK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty Advisor (7.5 hours)
✨Tip Number 1
Familiarise yourself with the latest beauty trends and products. Being knowledgeable about the brands and their offerings will help you engage customers effectively and demonstrate your passion for beauty.
✨Tip Number 2
Practice your communication skills by role-playing customer interactions with friends or family. This will help you become more confident in delivering a 'customer first' experience, which is crucial for the Beauty Advisor role.
✨Tip Number 3
Network with current or former employees of Space NK to gain insights into the company culture and expectations. This can provide you with valuable information that can set you apart during the interview process.
✨Tip Number 4
Be prepared to discuss how you would handle various customer scenarios. Think of examples where you've successfully resolved issues or exceeded customer expectations, as this will showcase your ability to deliver exceptional service.
We think you need these skills to ace Beauty Advisor (7.5 hours)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Beauty Advisor position. Tailor your application to highlight how your experience aligns with their customer-first approach.
Show Your Passion for Beauty: In your cover letter, express your enthusiasm for beauty products and brands. Share any relevant experiences or knowledge that demonstrate your passion and how it can benefit Space NK.
Highlight Communication Skills: Since strong communication is essential for this role, provide examples in your CV or cover letter that showcase your ability to communicate effectively with customers and team members.
Emphasise Teamwork and Flexibility: Mention your ability to work as part of a team and adapt to changing priorities. Use specific examples from past experiences where you successfully collaborated with others or adjusted to new challenges.
How to prepare for a job interview at Space NK
✨Show Your Passion for Beauty
Make sure to express your genuine love for beauty products and brands during the interview. Share personal experiences or favourite products that resonate with you, as this will demonstrate your enthusiasm and knowledge about the industry.
✨Understand Customer-Centric Approach
Be prepared to discuss how you would deliver a 'customer first' experience. Think of examples from your past where you went above and beyond for a customer, as this aligns perfectly with the role's responsibilities.
✨Familiarise Yourself with KPIs
Research common sales targets and KPIs in the beauty retail sector. Being able to talk about how you can contribute to achieving these goals will show that you understand the business side of the role.
✨Demonstrate Team Spirit
Space NK values teamwork, so be ready to share examples of how you've worked effectively in a team setting. Highlight your ability to support colleagues and contribute to a positive store environment.
