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- Tasks: As a Beauty Advisor, you'll provide expert product advice and ensure a top-notch customer experience.
- Company: Join Space NK, a leading beauty retailer known for innovative brands and a vibrant community.
- Benefits: Enjoy flexible hours, a supportive team environment, and opportunities for personal growth.
- Why this job: This role is perfect for beauty enthusiasts looking to make an impact in a dynamic retail setting.
- Qualifications: No prior experience needed, just a passion for beauty and strong communication skills.
- Other info: Space NK values diversity and inclusion, welcoming applicants from all backgrounds.
If you love beauty, you\’re in the right place.
As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery.
Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
Beauty Advisor Overview
The Beauty Advisor\’s main responsibility is to achieve sales and KPI\’s target through a customer first approach. With passion and enthusiasm, they are an ambassador for the brand.
About you
- Able to deliver a \’customer first\’ experience
- Able to understand store targets and KPI\’s
- Strong communication skills
- Leads by example
- Values honesty and integrity in working relationships
- Embraces change
- Flexible to meet rapidly changing priorities and deadlines
- Able to follow direction
- Open and supportive of other ideas
- Positive attitude
- Passionate about beauty
- Able to use own initiative
Role Responsibilities
- Delivering unbiased customer advice through exceptional product knowledge
- Working as one team to ensure a \’customer first\’ experience is delivered consistently
- Exceeding sales targets and the company acquisition target for N.dulge
- Following all stock handling policies to ensure stock accuracy and minimise stock loss
- Communicating clearly and concisely with the store team
- Confidently communicating with external business partners, store visitors
- Fully embracing the team effort and taking pride in achieving the common goal
- Creating an inclusive, welcoming and approachable store environment
- Maintaining up to date product knowledge and sharing with the team
- Understanding and adhering to all Company policies and procedures
Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK. If you want to find out more about us, what it is like to work for us, all about our benefits, and our pledges on Diversity, Inclusion and Belonging, please visit our website.
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Beauty Advisor (15 Hours) employer: Space NK
Contact Detail:
Space NK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty Advisor (15 Hours)
✨Tip Number 1
Familiarise yourself with Space NK's product range and the brands they carry. Being knowledgeable about their offerings will not only help you in conversations with customers but also demonstrate your passion for beauty during any interviews.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family as if they were customers. Focus on delivering a 'customer first' experience, which is crucial for the Beauty Advisor role.
✨Tip Number 3
Network with current or former employees of Space NK to gain insights into the company culture and expectations. This can provide you with valuable information that may help you stand out during the application process.
✨Tip Number 4
Stay updated on beauty trends and innovations. Being able to discuss current trends and how they relate to Space NK's offerings can show your enthusiasm and commitment to the beauty industry.
We think you need these skills to ace Beauty Advisor (15 Hours)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Beauty Advisor position. Understand the key responsibilities and required skills, such as delivering a 'customer first' experience and achieving sales targets.
Tailor Your CV: Customise your CV to highlight relevant experience in beauty or customer service. Emphasise your strong communication skills and any previous roles where you successfully met sales targets or provided exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for beauty and your understanding of Space NK's values. Mention specific examples of how you've delivered excellent customer service and how you can contribute to the team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the beauty industry.
How to prepare for a job interview at Space NK
✨Show Your Passion for Beauty
Make sure to express your enthusiasm for beauty products and the industry during the interview. Share personal experiences or stories that highlight your passion, as this will resonate with the hiring team at Space NK.
✨Demonstrate Customer-Centric Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight situations where you went above and beyond to meet customer needs, as this aligns perfectly with the 'customer first' approach they value.
✨Know Your KPIs
Familiarise yourself with key performance indicators (KPIs) relevant to retail sales. Be ready to discuss how you can contribute to achieving these targets, showing that you understand the business side of the role.
✨Embrace Teamwork
Space NK values collaboration, so be prepared to talk about your experience working in teams. Share examples of how you supported colleagues and contributed to a positive team environment, which is crucial for delivering a consistent customer experience.
