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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive sales.
- Company: Join Space NK, the ultimate destination for innovative beauty brands.
- Benefits: Competitive pay, inclusive culture, and opportunities for personal growth.
- Why this job: Be a key player in a thriving community that celebrates beauty and creativity.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Flexible environment with exciting career advancement opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Overview
The Supervisor's main responsibility is to assist the management team to maximise sales and profitability whilst supporting and retaining a high performing team.
Responsibilities
- Supporting the team to ensure a 'customer first' experience is delivered consistently
- Exceeding sales targets and the company acquisition target for N.dulge
- Supporting stock file accuracy - adhering to all stock handling policies to ensure stock accuracy and minimise stock loss
- Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
- Communicating clearly and concisely with all internal and external business partners to drive business opportunities
- Actively identifying innovative opportunities to maximise the business
- Confidently analysing all available business reports to review weekly, monthly and yearly performance
- Supporting the store recruitment process, retaining diverse teams that deliver our 'customer first' experience
- Creating an inclusive, welcoming and approachable environment for employees to thrive in
- Confidently delivering feedback and escalating any performance issues to the Store Manager or Assistant Manager
- Coaching and developing the team to achieve their full potential
- Ensuring the store is maintained in line with Company policies and procedures
- Able to deliver a 'customer first' experience, demonstrating leadership to coach and motivate their team
- Able to understand and analyse commercial reports to drive business opportunities
- Able to identify key performance behaviours and competencies within the team
- Strong communication skills
- Strong prioritising and organisational skills
- Values honesty and integrity in working relationships
- Able to manage change
- Flexible to meet rapidly changing priorities and deadlines
- Able to delegate tasks and follow up effectively to ensure completion
About Space NK
As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
Supervisor in Bath employer: Space NK
Contact Detail:
Space NK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Bath
✨Tip Number 1
Network like a pro! Reach out to your connections in the beauty industry and let them know you're on the lookout for a Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to team management and sales targets. We recommend role-playing with a friend or using online resources to get comfortable with articulating your experience and how you can deliver that 'customer first' experience.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've coached and developed teams in the past. Highlight your ability to create an inclusive environment where everyone thrives – that's what Space NK is all about!
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Space NK community and contributing to our mission of delivering exceptional customer experiences.
We think you need these skills to ace Supervisor in Bath
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Supervisor role. Highlight your experience in leading teams and driving sales, as well as any specific achievements that align with our 'customer first' philosophy.
Showcase Your Communication Skills: Since strong communication is key for this role, use your application to demonstrate how you effectively communicate with both team members and customers. Share examples of how you've successfully collaborated in previous roles.
Highlight Your Leadership Experience: We want to see your leadership style! Include examples of how you've coached and developed teams in the past. Mention any specific strategies you've used to motivate your team and achieve sales targets.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you're keen on joining our Space NK family!
How to prepare for a job interview at Space NK
✨Know Your Numbers
Before the interview, brush up on key performance metrics like sales targets and stock accuracy. Be ready to discuss how you've exceeded targets in the past and how you can help the team achieve their goals.
✨Customer First Mindset
Prepare examples that showcase your commitment to delivering a 'customer first' experience. Think about times when you went above and beyond for a customer or helped your team do so.
✨Communication is Key
Practice clear and concise communication. You might be asked how you would communicate with both your team and external partners, so have some scenarios in mind where effective communication made a difference.
✨Show Your Leadership Style
Be ready to discuss your approach to coaching and developing team members. Share specific examples of how you've motivated others and handled performance issues, demonstrating your leadership skills.
