At a Glance
- Tasks: Support the Store Manager in maximising sales and developing a high-performing team.
- Company: Join Space NK, a leading beauty destination with innovative brands.
- Benefits: Competitive salary, inclusive environment, and opportunities for personal growth.
- Other info: Dynamic role with excellent career progression in a supportive team.
- Why this job: Be part of a vibrant community that celebrates beauty and customer experience.
- Qualifications: Strong leadership, communication skills, and a passion for beauty.
The predicted salary is between 25000 - 30000 £ per year.
If you love beauty, you're in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
The Assistant Manager's main responsibility is to support the Store Manager to maximise sales and profitability whilst developing and retaining a high performing team.
About you
- Able to deliver a 'customer first' experience, demonstrating the leadership to coach and motivate the team
- Able to understand and analyse commercial reports to drive business opportunities
- Able to identify key performance behaviours and competencies within the team
- Able to build strong working relationships with support office departments
- Strong communication skills
- Strong prioritising and organisational skills
- Values honesty and integrity in working relationships
Role Responsibilities
- Ensuring consistent product training and knowledge to provide unbiased customer advice
- Exceeding sales targets and the company acquisition target for N.dulge
- Assisting the Store Manager in managing payroll spend within budget through effective scheduling and people planning
- Managing stock file accuracy – adhering to all stock handling policies to ensure stock accuracy and minimise stock loss
- Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
- Confidently analysing all available business reports to review weekly, monthly and yearly performance
- Assisting the Store Manager by supporting recruitment and retaining diverse teams that support our 'customer first' experience
- Creating an inclusive, welcoming, and approachable environment for employees to thrive in
- Confidently delivering feedback and managing performance in line with Company processes
- Leading, motivating, and inspiring the team – be a role model!
Equal Opportunities
Space NK is an equal opportunities employer. All applicants must have the right to live and work in the UK.
Assistant Manager Islington (37.5 hours) employer: Space NK
At Space NK, we pride ourselves on being a vibrant and inclusive workplace where beauty enthusiasts can thrive. Our commitment to employee development is reflected in our comprehensive training programmes and supportive work culture, ensuring that every team member has the opportunity to grow and excel. Located in Islington, you will be part of a dynamic community that values creativity and customer engagement, making it an exciting place to build your career in the beauty industry.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager Islington (37.5 hours)
✨Tip Number 1
Get to know the company inside out! Research Space NK's values, products, and community initiatives. This way, when you walk into that interview, you can show them you're not just another candidate – you're genuinely passionate about beauty and their mission.
✨Tip Number 2
Practice your customer-first approach! Think of examples from your past experiences where you went above and beyond for a customer. This will help you demonstrate your ability to deliver exceptional service and lead a team effectively.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and maybe even put in a good word for you. Plus, it shows you're proactive and serious about joining the Space NK family.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of our community right from the start.
We think you need these skills to ace Assistant Manager Islington (37.5 hours)
Some tips for your application 🫡
Show Your Passion for Beauty:When you're writing your application, let your love for beauty shine through! Share your experiences with beauty products and brands that inspire you. We want to see how you connect with our mission of helping customers explore and enjoy beauty.
Highlight Your Customer-First Approach:Make sure to emphasise your commitment to delivering a 'customer first' experience. Use examples from your past roles where you've gone above and beyond for customers. This is key for us at Space NK, so show us how you can contribute!
Demonstrate Leadership Skills:As an Assistant Manager, you'll be leading a team, so don’t forget to showcase your leadership abilities in your application. Talk about times when you've motivated or coached others, and how you’ve built strong relationships within a team.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get all the info you need about the role and our company culture. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at Space NK
✨Know Your Beauty Brands
Before the interview, make sure you research the beauty brands that Space NK curates. Familiarise yourself with their unique selling points and any recent launches. This will show your passion for the industry and help you connect with the interviewer.
✨Demonstrate Customer-Centric Thinking
Prepare examples of how you've delivered exceptional customer service in previous roles. Think about times when you went above and beyond to meet a customer's needs. This aligns perfectly with the 'customer first' ethos that Space NK values.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to motivate and coach your team. Be ready to discuss your leadership style and provide specific examples of how you've successfully led a team in the past. Highlight your ability to create an inclusive environment where everyone can thrive.
✨Understand Business Metrics
Familiarise yourself with key performance indicators like sales targets, ATV, and conversion rates. Be prepared to discuss how you've used data to drive business decisions in your previous roles. This will demonstrate your analytical skills and understanding of commercial reports.
