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- Tasks: Support the Store Manager in maximising sales and leading a high-performing team.
- Company: Join Space NK, a vibrant community dedicated to innovative beauty brands and customer experience.
- Benefits: Enjoy perks like flexible hours, a supportive environment, and opportunities for personal growth.
- Why this job: Be part of a dynamic team that values creativity, inclusivity, and customer satisfaction.
- Qualifications: Strong communication skills and a passion for beauty are essential; leadership experience is a plus.
- Other info: Space NK is an equal opportunities employer committed to diversity and inclusion.
The predicted salary is between 30000 - 42000 £ per year.
If you love beauty, you're in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
The Assistant Manager's main responsibility is to support the Store Manager to maximise sales and profitability whilst developing and retaining a high performing team.
About you
- Able to deliver a 'customer first' experience, demonstrating the leadership to coach and motivate the team
- Able to understand and analyse commercial reports to drive business opportunities
- Able to identify key performance behaviours and competencies within the team
- Able to build strong working relationships with support office departments
- Strong communication skills
- Strong prioritising and organisational skills
- Values honesty and integrity in working relationships
Role Responsibilities
- Ensuring consistent product training and knowledge to provide unbiased customer advice
- Exceeding sales targets and the company acquisition target for N.dulge
- Assisting the Store Manager in managing payroll spend within budget through effective scheduling and people planning
- Managing stock file accuracy - adhering to all stock handling policies to ensure stock accuracy and minimise stock loss
- Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
- Confidently analysing all available business reports to review weekly, monthly and yearly
- Assisting the Store Manager by supporting recruitment and retaining diverse teams that supports our 'customer first' experience
- Creating an inclusive, welcoming, and approachable environment for employees to thrive in
- Confidently delivering feedback and managing performance in line with Company processes
- Leading, motivating, and inspiring the team - be a role model!
Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK. If you want to find out more about us, what it is like to work for us, all about our benefits, and our pledges on Diversity, Inclusion and Belonging, please visit our website.
Assistant Manager (37.5 Hours) employer: Space NK
Contact Detail:
Space NK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager (37.5 Hours)
✨Tip Number 1
Familiarise yourself with the latest beauty trends and products. Being knowledgeable about the brands we curate at Space NK will not only impress during interviews but also show your genuine passion for the industry.
✨Tip Number 2
Demonstrate your leadership skills by sharing examples of how you've motivated teams in previous roles. Highlighting your ability to coach and inspire others will resonate well with us as we value strong team dynamics.
✨Tip Number 3
Prepare to discuss how you analyse commercial reports and use data to drive sales. We appreciate candidates who can translate numbers into actionable strategies that benefit the store's performance.
✨Tip Number 4
Showcase your customer-first mindset by sharing specific instances where you've gone above and beyond for customers. This aligns perfectly with our ethos at Space NK, and it will set you apart from other candidates.
We think you need these skills to ace Assistant Manager (37.5 Hours)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management and customer service. Emphasise any leadership roles you've held and how you've contributed to sales targets or team performance.
Craft a Compelling Cover Letter: In your cover letter, express your passion for beauty and how it aligns with the company's values. Mention specific examples of how you've delivered a 'customer first' experience and led teams effectively.
Showcase Your Analytical Skills: Since the role requires analysing commercial reports, include examples in your application that demonstrate your ability to interpret data and drive business opportunities based on your findings.
Highlight Team Development Experience: Discuss your experience in coaching and motivating teams. Provide examples of how you've created an inclusive environment and supported team members in achieving their goals.
How to prepare for a job interview at Space NK
✨Show Your Passion for Beauty
Make sure to express your love for beauty products and brands during the interview. Share personal experiences or stories that highlight your enthusiasm, as this will resonate with the company's focus on beauty discovery.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss specific situations where you motivated others, resolved conflicts, or coached team members to achieve their goals, showcasing your ability to support the Store Manager.
✨Understand Commercial Reports
Familiarise yourself with key performance indicators and commercial reports relevant to retail. Be ready to discuss how you would use data to drive sales and improve team performance, demonstrating your analytical skills.
✨Emphasise Customer-Centric Approach
Highlight your commitment to delivering exceptional customer service. Prepare to discuss how you would create an inclusive and welcoming environment for both customers and team members, aligning with the company's 'customer first' philosophy.
