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- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive sales.
- Company: Join Space NK, a leading beauty destination with innovative brands.
- Benefits: Competitive salary, employee discounts, and opportunities for career growth.
- Why this job: Be part of a vibrant community that celebrates beauty and creativity.
- Qualifications: Strong leadership skills and a passion for beauty and customer service.
- Other info: Inclusive environment where your ideas and contributions are valued.
The predicted salary is between 28800 - 43200 £ per year.
As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
Responsibilities
- Ensuring consistent product training and knowledge to provide unbiased customer advice
- Exceeding sales targets and the company acquisition target for N.dulge
- Assisting the Store Manager in managing payroll spend within budget through effective scheduling and people planning
- Managing stock file accuracy - adhering to all stock handling policies to ensure stock accuracy and minimise stock loss
- Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
- Confidently analysing all available business reports to review weekly, monthly and yearly
- Assisting the Store Manager by supporting recruitment and retaining diverse teams that supports our 'customer first' experience
- Creating an inclusive, welcoming, and approachable environment for employees to thrive in
- Confidently delivering feedback and managing performance in line with Company processes
- Leading, motivating, and inspiring the team - be a role model! Able to deliver a 'customer first' experience, demonstrating the leadership to coach and motivate the team
- Able to understand and analyse commercial reports to drive business opportunities
- Able to identify key performance behaviours and competencies within the team
- Able to build strong working relationships with support office departments
- Strong communication skills
- Strong prioritising and organisational skills
- Values honesty and integrity in working relationships
Assistant Manager employer: Space NK
Contact Detail:
Space NK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the company inside out! Research Space NK's values, products, and community initiatives. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 2
Practice your pitch! You want to be able to confidently explain how your skills align with the Assistant Manager role. Think about examples from your past experiences that demonstrate your leadership and customer service skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for beauty brands shine through! We want to see how you connect with our mission of helping customers explore and enjoy their beauty journey.
Tailor Your Experience: Make sure to highlight your relevant experience in retail or customer service. We’re looking for examples that demonstrate your ability to exceed sales targets and provide top-notch customer advice.
Be Authentic: Don’t be afraid to show your personality! We value honesty and integrity, so let us get to know the real you in your application. Share your unique approach to creating an inclusive environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Space NK
✨Know Your Brands
Familiarise yourself with the beauty brands that Space NK curates. Understand their unique selling points and how they cater to different customer needs. This knowledge will help you provide insightful advice during the interview.
✨Showcase Your Leadership Skills
Be ready to discuss your experience in leading and motivating teams. Prepare examples of how you've inspired others to achieve sales targets or improve performance, as this aligns perfectly with the role's responsibilities.
✨Understand the Numbers
Brush up on your ability to analyse business reports. Be prepared to discuss how you've used data to drive sales or improve stock accuracy in previous roles. This will demonstrate your analytical skills and commercial awareness.
✨Emphasise Customer-Centricity
Space NK places a strong emphasis on customer experience. Prepare to share specific examples of how you've put customers first in your previous roles, whether through exceptional service or by creating an inclusive environment for both customers and team members.
