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- Tasks: Lead a dynamic team to deliver exceptional customer experiences in a vibrant retail environment.
- Company: Join Space NK, a leading beauty destination known for innovative brands and community engagement.
- Benefits: Enjoy flexible working hours, employee discounts, and a supportive team culture.
- Why this job: Be part of a beauty revolution while developing your leadership skills in a fun, inclusive atmosphere.
- Qualifications: Strong communication skills and a passion for beauty are essential; retail experience is a plus.
- Other info: Space NK values diversity and inclusion, welcoming applicants from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
If you love beauty, you’re in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
The Supervisor's main responsibility is to assist the management team to maximise sales and profitability whilst supporting and retaining a high performing team.
About you- Able to deliver a ‘customer first’ experience, demonstrating leadership to coach and motivate their team
- Able to understand and analyse commercial reports to drive business opportunities
- Able to identify key performance behaviours and competencies within the team
- Strong communication skills
- Strong prioritising and organisational skills
- Values honesty and integrity in working relationships
- Able to manage change
- Flexible to meet rapidly changing priorities and deadlines
- Able to delegate tasks and follow up effectively to ensure completion
- Supporting the team to ensure a ‘customer first’ experience is delivered consistently
- Exceeding sales targets and the company acquisition target for N.dulge
- Supporting stock file accuracy – adhering to all stock handling policies to ensure stock accuracy and minimise stock loss
- Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
- Communicating clearly and concisely with all internal and external business partners to drive business opportunities
- Actively identifying innovative opportunities to maximise the business
- Confidently analysing all available business reports to review weekly, monthly and yearly performance
- Supporting the store recruitment process, retaining diverse teams that deliver our ‘customer first’ experience
- Creating an inclusive, welcoming and approachable environment for employees to thrive in
- Confidently delivering feedback and escalating any performance issues to the Store Manager or Assistant Manager
- Coaching and developing the team to achieve their full potential
- Ensuring the store is maintained in line with Company policies and procedures
Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK.
Supervisor (37.5 hours) Retail · Battersea, London employer: Space NK Limited
Contact Detail:
Space NK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor (37.5 hours) Retail · Battersea, London
✨Tip Number 1
Familiarise yourself with the latest beauty trends and products. Being knowledgeable about the brands and innovations we offer at Space NK will not only impress during your interview but also show your passion for the industry.
✨Tip Number 2
Demonstrate your leadership skills by sharing examples of how you've successfully motivated a team in the past. Highlighting your ability to coach and develop others will resonate well with our focus on a high-performing team.
✨Tip Number 3
Prepare to discuss how you analyse commercial reports to drive business opportunities. Showing that you can interpret data and use it to inform decisions will align with our goal of maximising sales and profitability.
✨Tip Number 4
Think about how you can create an inclusive environment in your previous roles. Be ready to share specific strategies you've implemented to foster diversity and belonging, as this is a key value for us at Space NK.
We think you need these skills to ace Supervisor (37.5 hours) Retail · Battersea, London
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Supervisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail, leadership, and customer service. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet sales targets and manage teams.
Write a Strong Cover Letter: In your cover letter, express your passion for beauty and retail. Highlight specific examples of how you've delivered excellent customer service and led teams effectively. Make sure to convey your understanding of the company's values and how you can contribute to their success.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a supervisory role.
How to prepare for a job interview at Space NK Limited
✨Show Your Passion for Beauty
Make sure to express your love for beauty products and brands during the interview. Share personal experiences or stories that highlight your enthusiasm, as this aligns with the company's focus on beauty discovery.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss specific situations where you motivated your team or improved performance, as this role requires strong leadership to support and retain high-performing teams.
✨Understand Commercial Reports
Familiarise yourself with key performance indicators relevant to retail, such as sales targets and stock accuracy. Be ready to discuss how you would use data to drive business opportunities and improve store performance.
✨Emphasise Customer-Centric Approach
Be prepared to talk about how you prioritise customer experience in your previous roles. Share strategies you've implemented to ensure a 'customer first' approach, as this is crucial for the Supervisor position at Space NK.
