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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive sales.
- Company: Join Space NK, a leading beauty retailer known for innovative brands and community engagement.
- Benefits: Enjoy flexible hours, a vibrant work culture, and opportunities for personal growth.
- Why this job: Be part of a passionate team that values creativity and customer satisfaction in the beauty industry.
- Qualifications: Strong communication skills and a passion for beauty are essential; leadership experience is a plus.
- Other info: This role is 30 hours per week, perfect for students seeking part-time work.
The predicted salary is between 24000 - 36000 £ per year.
If you love beauty, you’re in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
Supervisor Overview
The Supervisor's main responsibility is to assist the management team to maximise sales and profitability whilst supporting and retaining a high performing team.
About you
- Able to deliver a ‘customer first’ experience, demonstrating leadership to coach and motivate their team
- Able to understand and analyse commercial reports to drive business opportunities
- Able to identify key performance behaviours and competencies within the team
- Strong communication skills
- Strong prioritising and organisational skills
- Values honesty and integrity in working relationships
- Able to manage change
- Flexible to meet rapidly changing priorities and deadlines
- Able to delegate tasks and follow up effectively to ensure completion
Role Responsibilities
- Supporting the team to ensure a ‘customer first’ experience is delivered consistently
- Exceeding sales targets and the company acquisition target for N.dulge
- Supporting stock file accuracy – adhering to all stock handling policies to ensure stock accuracy and minimise stock loss
- Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
- Communicating clearly and concisely with all internal and external business partners to drive business opportunities
- Actively identifying innovative opportunities to maximise the business
- Confidently analysing all available business reports to review weekly, monthly and yearly performance
- Supporting the store recruitment process, retaining diverse teams that deliver our ‘customer first’ experience
- Creating an inclusive, welcoming and approachable environment for employees to thrive in
- Confidently delivering feedback and escalating any performance issues to the Store Manager or Assistant Manager
- Coaching and developing the team to achieve their full potential
- Ensuring the store is maintained in line with Company policies and procedures
Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK.
Supervisor (30 hours) Retail · Chichester employer: Space NK Limited
Contact Detail:
Space NK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor (30 hours) Retail · Chichester
✨Tip Number 1
Familiarise yourself with the latest beauty trends and products. Being knowledgeable about the brands and innovations that Space NK offers will not only impress during your interview but also show your genuine passion for the role.
✨Tip Number 2
Demonstrate your leadership skills by sharing examples of how you've successfully motivated a team in the past. Prepare specific instances where you’ve coached team members to achieve their targets, as this aligns perfectly with the Supervisor role.
✨Tip Number 3
Brush up on your analytical skills. Be ready to discuss how you’ve used commercial reports to drive sales or improve performance in previous roles. This will show that you can contribute to maximising profitability at Space NK.
✨Tip Number 4
Prepare to talk about your approach to creating an inclusive work environment. Think of examples where you’ve fostered diversity and teamwork, as this is crucial for supporting a high-performing team at Space NK.
We think you need these skills to ace Supervisor (30 hours) Retail · Chichester
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Supervisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail, leadership, and customer service. Use bullet points for clarity and focus on achievements that demonstrate your ability to drive sales and support a team.
Write a Strong Cover Letter: In your cover letter, express your passion for beauty and retail. Highlight specific examples of how you've delivered a 'customer first' experience and led teams to success. Make sure to convey your understanding of the company's values and culture.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a supervisory role.
How to prepare for a job interview at Space NK Limited
✨Show Your Passion for Beauty
Make sure to express your love for beauty products and brands during the interview. Share personal experiences or stories that highlight your enthusiasm, as this will resonate with the company's focus on beauty discovery.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss specific situations where you motivated your team or improved performance, as this aligns with the role's emphasis on coaching and developing others.
✨Understand Sales Metrics
Familiarise yourself with key sales metrics such as ATV (Average Transaction Value) and conversion rates. Be ready to discuss how you have used data to drive business opportunities in previous roles, showcasing your analytical skills.
✨Communicate Clearly
Practice clear and concise communication, as strong communication skills are essential for this role. During the interview, ensure you articulate your thoughts well and listen actively to the interviewer's questions.