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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive sales.
- Company: Join Space NK, a leading beauty destination with innovative brands.
- Benefits: Enjoy competitive pay, inclusive culture, and opportunities for personal growth.
- Why this job: Be part of a vibrant community that celebrates beauty and creativity.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Flexible hours and a supportive environment for career development.
The predicted salary is between 24000 - 36000 £ per year.
If you love beauty, you're in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
Supervisor Overview
The Supervisor's main responsibility is to assist the management team to maximise sales and profitability whilst supporting and retaining a high performing team.
About you
- Able to deliver a 'customer first' experience, demonstrating leadership to coach and motivate their team
- Able to understand and analyse commercial reports to drive business opportunities
- Able to identify key performance behaviours and competencies within the team
- Strong communication skills
- Strong prioritising and organisational skills
- Values honesty and integrity in working relationships
- Able to manage change
- Flexible to meet rapidly changing priorities and deadlines
- Able to delegate tasks and follow up effectively to ensure completion
Role Responsibilities
- Supporting the team to ensure a 'customer first' experience is delivered consistently
- Exceeding sales targets and the company acquisition target for N.dulge
- Supporting stock file accuracy – adhering to all stock handling policies to ensure stock accuracy and minimise stock loss
- Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
- Communicating clearly and concisely with all internal and external business partners to drive business opportunities
- Actively identifying innovative opportunities to maximise the business
- Confidently analysing all available business reports to review weekly, monthly and yearly performance
- Supporting the store recruitment process, retaining diverse teams that deliver our 'customer first' experience
- Creating an inclusive, welcoming and approachable environment for employees to thrive in
- Confidently delivering feedback and escalating any performance issues to the Store Manager or Assistant Manager
- Coaching and developing the team to achieve their full potential
- Ensuring the store is maintained in line with Company policies and procedures
Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK.
Supervisor ( FTC 37.5 hours) in London employer: Space NK Limited
Contact Detail:
Space NK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor ( FTC 37.5 hours) in London
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Space NK's values and culture. This way, you can show how your passion for beauty aligns with their mission to deliver a 'customer first' experience.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've motivated a team or handled a challenging situation. Being able to demonstrate your ability to coach and develop others will really impress the hiring team.
✨Tip Number 3
Be ready to talk numbers! Brush up on your understanding of sales targets and performance metrics. Showing that you can analyse commercial reports and drive business opportunities will set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining the Space NK family. Don’t miss out on this opportunity!
We think you need these skills to ace Supervisor ( FTC 37.5 hours) in London
Some tips for your application 🫡
Show Your Passion for Beauty: When you're writing your application, let your love for beauty shine through! Share why you’re excited about the role and how you connect with our mission at Space NK. We want to see your enthusiasm for helping customers discover their perfect products.
Highlight Your Leadership Skills: As a Supervisor, you'll be leading a team, so make sure to showcase your leadership experience in your application. Talk about times you've motivated others or coached a team to success. We’re looking for those who can inspire and drive performance!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts well. We appreciate a well-organised application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, you’ll find all the info you need about working with us there!
How to prepare for a job interview at Space NK Limited
✨Know Your Beauty Brands
Before the interview, take some time to research the beauty brands that Space NK curates. Familiarise yourself with their unique selling points and any recent innovations. This will not only show your passion for beauty but also demonstrate your commitment to providing a 'customer first' experience.
✨Showcase Your Leadership Skills
Be prepared to discuss your previous experiences in leading teams. Think of specific examples where you motivated your team or improved performance. Highlight how you can coach others to achieve their full potential, as this aligns perfectly with the Supervisor role.
✨Understand Sales Metrics
Brush up on key sales metrics like ATV (Average Transaction Value) and conversion rates. Be ready to explain how you would use these metrics to drive business opportunities and exceed sales targets. This shows that you can analyse commercial reports effectively.
✨Emphasise Communication Skills
Strong communication is crucial for this role. Prepare to give examples of how you've communicated effectively with both internal teams and external partners. Discuss how you ensure clarity and conciseness in your communication, which is vital for driving business opportunities.
