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- Tasks: Lead and deliver engaging training programs to develop talent across Space NK.
- Company: Join Space NK, a leading beauty retailer known for innovative brands and a vibrant community.
- Benefits: Enjoy a full-time role with opportunities for career progression and a focus on diversity and inclusion.
- Why this job: Be part of a culture that values continuous learning and personal growth in the beauty industry.
- Qualifications: 3+ years in Learning and Development; strong facilitation skills and tech-savvy required.
- Other info: Only successful candidates will be contacted; must have the right to work in the UK.
The predicted salary is between 36000 - 60000 £ per year.
If you love beauty, you’re in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
Role Overview
The Learning and Development (L&D) Manager plays a vital role in developing talent at Space NK. The role will be responsible for designing, delivering, and evaluating training and development programs and cross functional projects across retail stores, head office and the Distribution Centre (DC). This role works closely with the Head of Learning, and Talent Development, supporting and inputting to the evolvement of the L&D Strategy. The role will lead and deliver key programmes, initiatives and projects which drive a high-performance culture, foster an environment of continuous learning and shapes an environment of inclusion and belonging. The role will act as an ambassador of talent development equipping colleagues with skills to thrive in our fast and exciting business, and working with management teams to foster career progression which supports our company goals and hinges on our company values and behaviours (V&Bs).
Key Responsibilities
- Training Delivery and Facilitation
- Delivers engaging, high-impact in-person and virtual training sessions.
- Collaborates with subject matter experts (SMEs) to develop specialist content that aligns to the employee life cycle.
- Partners with the Retail and Education Team to ensure induction and onboarding programs are consistent for all new starters to the business.
- Is a role model for the V&Bs and competencies and ensures they are embedded into all workshops, programs and supporting tools.
- Provides the frameworks and advice to People Partners to develop high-potential employees through the delivery of tailored development plans.
- Uses performance management insights to identify succession opportunities for managerial roles particularly around new store openings.
- Collaborates with the Head of Learning and Talent Development to design, deliver and embed development programs for identified and future talent.
- Works alongside colleagues within the People Team to provide bespoke learning solutions that will impact team performance and the Space NK customer experience.
- Collaborates with the Workplace Experience Manager and Senior People Team to ensure the diversity, inclusion and belonging (DIBs) agenda underpins the Space NK V&Bs and drives activation(s) across the brand to celebrate and progress the agenda.
- Works with internal and external parties to further embed and progress DIBs into the Space NK culture.
- Create opportunities to further highlight the value “Know and Feel You Belong” value through development programs and training sessions.
- Actively seeks opportunities to educate others in order to enhance the Space NK culture.
- Introduces digital tools and learning technologies to enhance delivery and accessibility for all employees.
- Works with the performance management platform to drive engagement, manage reporting and utilise data to develop current and future talent strategies.
- Takes an active role in the launch and embedding of new learning platforms, tools and initiatives for teams across Space NK.
- Measure effectiveness of training through feedback, pulse surveys and performance impact.
- Partners with the People Team to deliver an engaging bi-annual culture survey and utilises these insights to influence others to continually enhance culture at Space NK.
- Regularly update and refresh learning materials based on feedback and evolving business needs.
- Is curious about L&D trends and is focused on how these will support future talent and growth.
Qualifications, Knowledge, And Experience
- Ideally 3+ years of working in Learning and Development, Training, or HR at manager level.
- Demonstrated experience designing content and curriculum and delivering training moments in a fast-paced, customer-focused environment.
- Strong facilitation and presentation skills and confidence in art working/design.
- Proficiency with tech platforms, digital learning tools and a LMS (preferably).
- Experience of analysing data and insights to make informed business recommendations.
- Strong influencing, communication and relationship management skills.
- Is a team player who is motivated by collaboration and teamwork.
- CIPD qualification or similar L&D/HR certification (desirable).
Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK.
If you want to find out more about us, what it is like to work for us, all about our benefits, and our pledges on Diversity, Inclusion and Belonging, please visit our website. Space NK are an equal opportunities employer.
Learning and Development Manager employer: Space NK Limited
Contact Detail:
Space NK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learning and Development Manager
✨Tip Number 1
Familiarise yourself with Space NK's values and behaviours (V&Bs). As a Learning and Development Manager, you'll need to embody these principles in your training sessions. Show how you can integrate these values into your approach to talent development during any discussions or interviews.
✨Tip Number 2
Network with current or former employees of Space NK on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations for the L&D role, which can be invaluable when discussing your fit for the position.
✨Tip Number 3
Stay updated on the latest trends in Learning and Development, especially those related to diversity, inclusion, and belonging. Being able to discuss recent developments or innovative practices in these areas will demonstrate your commitment to fostering an inclusive environment at Space NK.
✨Tip Number 4
Prepare to showcase your experience with digital learning tools and technologies. Since the role involves introducing new learning systems, being able to discuss specific platforms you've used and how they improved training outcomes will set you apart from other candidates.
We think you need these skills to ace Learning and Development Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Learning and Development, particularly any roles where you've designed and delivered training programmes. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for beauty and how it aligns with Space NK's mission. Discuss your approach to fostering a high-performance culture and your experience with diversity, inclusion, and belonging initiatives.
Showcase Your Skills: Emphasise your facilitation and presentation skills in both your CV and cover letter. Provide specific examples of successful training sessions you've delivered and how they impacted team performance.
Highlight Continuous Improvement: Mention any experience you have with evaluating training effectiveness and using feedback to improve programmes. This shows that you are committed to continuous learning and development, which is crucial for the role.
How to prepare for a job interview at Space NK Limited
✨Understand the Company Culture
Before your interview, take some time to research Space NK's values and culture. Familiarise yourself with their commitment to diversity, inclusion, and belonging, as these are key aspects of the role. Be prepared to discuss how you can contribute to fostering this environment.
✨Showcase Your Training Experience
As a Learning and Development Manager, your ability to design and deliver training is crucial. Prepare examples of past training programmes you've developed or facilitated, highlighting the impact they had on employee performance and engagement.
✨Demonstrate Data-Driven Decision Making
The role requires analysing data to inform talent strategies. Be ready to discuss how you've used data in previous roles to evaluate training effectiveness or identify development needs. This will show your analytical skills and strategic thinking.
✨Prepare Questions for Your Interviewers
Interviews are a two-way street. Prepare thoughtful questions about the L&D strategy at Space NK, the team you'll be working with, and how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.