At a Glance
- Tasks: Help customers discover beauty products and achieve sales targets with a customer-first approach.
- Company: Join Space NK, a leading destination for innovative beauty brands and community engagement.
- Benefits: Enjoy flexible hours, a supportive team environment, and opportunities for personal growth.
- Why this job: Be part of a vibrant team that values creativity, inclusivity, and a passion for beauty.
- Qualifications: Strong communication skills and a positive attitude; no prior experience required.
- Other info: Space NK is an equal opportunities employer committed to diversity and inclusion.
If you love beauty, you’re in the right place.
As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery.
Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
Beauty Advisor Overview
The Beauty Advisor’s main responsibility is to achieve sales and KPI’s target through a customer first approach. With passion and enthusiasm, they are an ambassador for the brand.
About you
- Able to deliver a ‘customer first’ experience
- Able to understand store targets and KPI’s
- Strong communication skills
- Leads by example
- Values honesty and integrity in working relationships
- Embraces change
- Flexible to meet rapidly changing priorities and deadlines
- Able to follow direction
- Open and supportive of other ideas
- Positive attitude
- Passionate about beauty
- Able to use own initiative
Role Responsibilities
- Delivering unbiased customer advice through exceptional product knowledge
- Working as one team to ensure a ‘customer first’ experience is delivered consistently
- Exceeding sales targets and the company acquisition target for N.dulge
- Following all stock handling policies to ensure stock accuracy and minimise stock loss
- Communicating clearly and concisely with the store team
- Confidently communicating with external business partners, store visitors
- Fully embracing the team effort and taking pride in achieving the common goal
- Creating an inclusive, welcoming and approachable store environment
- Maintaining up to date product knowledge and sharing with the team
- Understanding and adhering to all Company policies and procedures
Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK. If you want to find out more about us, what it is like to work for us, all about our benefits, and our pledges on Diversity, Inclusion and Belonging, please visit our website.
How We Will Use Your Information:
We will use the information you provide to us with your job application to help us process your application for the specific job you have applied for. If you apply speculatively, we will process your application for the job/relevant business area that you detail within your email.
Please note that our current system does not use an automated filtering system.
All applications made via the website, through a third-party website or in-store will be kept on file for a period of 12 months.
This information will be retained and used to assess your suitability to similar positions that may arise in the future, or if the initial vacancy becomes live again during the 12-month period. If you would prefer us to not hold your information on file/ you wish to be ‘forgotten’ if you are not offered a position with Space NK, please email your ‘right to be forgotten’ to our recruitment email address with RIGHT TO BE FORGOTTEN as the title of the email. We will always inform you when we have deleted your application details, otherwise we will treat your application as consent to us holding this information.
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Beauty Advisor (15 hours) Retail · Harpenden employer: Space NK Limited
Contact Detail:
Space NK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty Advisor (15 hours) Retail · Harpenden
✨Tip Number 1
Familiarise yourself with the latest beauty trends and products. Being knowledgeable about the brands and items you’ll be selling will not only boost your confidence but also impress potential employers during any discussions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family. Role-playing different scenarios can help you articulate how you would handle various customer interactions, showcasing your ability to deliver a 'customer first' experience.
✨Tip Number 3
Network within the beauty community, whether online or in-person. Attend beauty events or join relevant social media groups to connect with others in the industry, which could lead to valuable insights and recommendations.
✨Tip Number 4
Demonstrate your passion for beauty by curating a personal portfolio or social media page dedicated to beauty products and tips. This can serve as a conversation starter and show your genuine enthusiasm for the role.
We think you need these skills to ace Beauty Advisor (15 hours) Retail · Harpenden
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Beauty Advisor position. Tailor your application to highlight how your experience aligns with their needs.
Showcase Your Passion for Beauty: In your cover letter or personal statement, express your enthusiasm for beauty products and brands. Share any relevant experiences that demonstrate your passion and knowledge in the beauty industry.
Highlight Customer Service Skills: Emphasise your ability to deliver a 'customer first' experience. Provide examples from previous roles where you successfully engaged with customers and exceeded their expectations.
Proofread Your Application: Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Space NK Limited
✨Show Your Passion for Beauty
Make sure to express your enthusiasm for beauty products and brands during the interview. Share personal experiences or favourite products to demonstrate your genuine interest in the industry.
✨Understand Customer-Centric Values
Familiarise yourself with the concept of a 'customer first' approach. Be prepared to discuss how you would prioritise customer needs and provide exceptional service, as this is crucial for the role.
✨Demonstrate Strong Communication Skills
Practice clear and concise communication. You may be asked to role-play scenarios where you need to advise customers, so showcasing your ability to communicate effectively will be key.
✨Be Ready to Discuss Sales Targets
Understand the importance of sales and KPIs in the retail environment. Be prepared to talk about how you can contribute to achieving these targets and share any relevant experience you have in sales.