At a Glance
- Tasks: Deliver exceptional customer service and achieve sales targets in a vibrant beauty environment.
- Company: Join Space NK, a leading destination for innovative beauty brands.
- Benefits: Flexible hours, inclusive culture, and opportunities for personal growth.
- Why this job: Be part of a passionate team and help customers discover their beauty potential.
- Qualifications: Strong communication skills and a genuine passion for beauty.
- Other info: Dynamic store environment with a focus on teamwork and customer satisfaction.
We are thrilled to announce the expansion of our Northcote Road store!
If you love beauty, you’re in the right place.
As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery.
Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
Beauty Advisor Overview
The Beauty Advisor’s main responsibility is to achieve sales and KPI’s target through a customer first approach. With passion and enthusiasm, they are an ambassador for the brand.
About you
- Able to deliver a ‘customer first’ experience
- Able to understand store targets and KPI’s
- Strong communication skills
- Leads by example
- Values honesty and integrity in working relationships
- Embraces change
- Flexible to meet rapidly changing priorities and deadlines
- Able to follow direction
- Open and supportive of other ideas
- Positive attitude
- Passionate about beauty
- Able to use own initiative
Role Responsibilities
- Delivering unbiased customer advice through exceptional product knowledge
- Working as one team to ensure a ‘customer first’ experience is delivered consistently
- Exceeding sales targets and the company acquisition target for N.dulge
- Following all stock handling policies to ensure stock accuracy and minimise stock loss
- Communicating clearly and concisely with the store team
- Confidently communicating with external business partners, store visitors
- Fully embracing the team effort and taking pride in achieving the common goal
- Creating an inclusive, welcoming and approachable store environment
- Maintaining up to date product knowledge and sharing with the team
- Understanding and adhering to all Company policies and procedures
Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK. If you want to find out more about us, what it is like to work for us, all about our benefits, and our pledges on Diversity, Inclusion and Belonging, please visit our website.
How We Will Use Your Information:
We will use the information you provide to us with your job application to help us process your application for the specific job you have applied for. If you apply speculatively, we will process your application for the job/relevant business area that you detail within your email.
Please note that our current system does not use an automated filtering system.
All applications made via the website, through a third-party website or in-store will be kept on file for a period of 12 months.
This information will be retained and used to assess your suitability to similar positions that may arise in the future, or if the initial vacancy becomes live again during the 12-month period. If you would prefer us to not hold your information on file/ you wish to be ‘forgotten’ if you are not offered a position with Space NK, please email your ‘right to be forgotten’ to our recruitment email address with RIGHT TO BE FORGOTTEN as the title of the email. We will always inform you when we have deleted your application details, otherwise we will treat your application as consent to us holding this information.
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Beauty Advisor (12 hours) employer: Space NK Limited
Contact Detail:
Space NK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty Advisor (12 hours)
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Space NK's products and values. This way, when you chat with us during the interview, you can show off your passion for beauty and how you can contribute to our customer-first approach.
✨Tip Number 2
Practice your communication skills! Whether it's role-playing with a friend or talking in front of a mirror, being able to express your thoughts clearly will help you shine during interviews. Remember, we love candidates who can engage and connect with others.
✨Tip Number 3
Show your flexibility! Be ready to discuss how you've adapted to changes in previous roles. We value team players who can embrace new challenges and help create that welcoming store environment we pride ourselves on.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info about our benefits and culture there, so you can really get a feel for what it’s like to be part of the Space NK family.
We think you need these skills to ace Beauty Advisor (12 hours)
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for beauty shine through! Share your experiences with beauty products and brands that excite you. We want to see that you're not just applying for a job, but that you're genuinely enthusiastic about being part of our beauty community.
Customer First Approach: Make sure to highlight your customer service skills in your application. We’re all about putting the customer first, so share examples of how you've gone above and beyond to create a great experience for customers in the past. This will show us you understand what we're all about!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm at a glance.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, you can find more information about our company culture and values there, which can help you tailor your application even better.
How to prepare for a job interview at Space NK Limited
✨Know Your Beauty Brands
Before the interview, make sure you research the beauty brands that Space NK carries. Familiarise yourself with their unique selling points and any recent launches. This will not only show your passion for beauty but also demonstrate your commitment to providing customers with informed advice.
✨Emphasise Customer Experience
Prepare examples of how you've delivered exceptional customer service in the past. Think about situations where you went above and beyond to meet a customer's needs. This aligns perfectly with the 'customer first' approach that Space NK values.
✨Show Your Team Spirit
Space NK is all about teamwork, so be ready to discuss how you’ve collaborated with others in previous roles. Share stories that highlight your ability to support colleagues and contribute to a positive store environment. This will resonate well with their emphasis on working as one team.
✨Stay Positive and Adaptable
During the interview, maintain a positive attitude and be open about your flexibility. Discuss how you've handled change in the workplace and your willingness to adapt to new challenges. This will reflect the qualities they are looking for in a Beauty Advisor.