At a Glance
- Tasks: Support the Store Manager in maximising sales and leading a high-performing team.
- Company: Join Space NK, a vibrant beauty destination with over 100 innovative brands.
- Benefits: Enjoy a dynamic work environment, competitive pay, and opportunities for growth.
- Why this job: Be part of a community that values beauty, customer experience, and teamwork.
- Qualifications: Strong communication skills and a passion for beauty are essential.
- Other info: Space NK is committed to diversity and inclusion in the workplace.
The predicted salary is between 28800 - 43200 £ per year.
If you love beauty, you’re in the right place.
As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery.
Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
Assistant Manager Overview
The Assistant Manager\’s main responsibility is to support the Store Manager to maximise sales and profitability whilst developing and retaining a high performing team.
About you
- Able to deliver a ‘customer first’ experience, demonstrating the leadership to coach and motivate the team
- Able to understand and analyse commercial reports to drive business opportunities
- Able to identify key performance behaviours and competencies within the team
- Able to build strong working relationships with support office departments
- Strong communication skills
- Strong prioritising and organisational skills
- Values honesty and integrity in working relationships
Role Responsibilities
- Ensuring consistent product training and knowledge to provide unbiased customer advice
- Exceeding sales targets and the company acquisition target for N.dulge
- Assisting the Store Manager in managing payroll spend within budget through effective scheduling and people planning
- Managing stock file accuracy – adhering to all stock handling policies to ensure stock accuracy and minimise stock loss
- Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
- Confidently analysing all available business reports to review weekly, monthly and yearly
- Assisting the Store Manager by supporting recruitment and retaining diverse teams that supports our ‘customer first’ experience
- Creating an inclusive, welcoming, and approachable environment for employees to thrive in
- Confidently delivering feedback and managing performance in line with Company processes
- Leading, motivating, and inspiring the team – be a role model!
Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK. If you want to find out more about us, what it is like to work for us, all about our benefits, and our pledges on Diversity, Inclusion and Belonging, please visit our website.
How We Will Use Your Information:
We will use the information you provide to us with your job application to help us process your application for the specific job you have applied for. If you apply speculatively, we will process your application for the job/relevant business area that you detail within your email.
Please note that our current system does not use an automated filtering system.
All applications made via the website, through a third-party website or in-store will be kept on file for a period of 12 months.
This information will be retained and used to assess your suitability to similar positions that may arise in the future, or if the initial vacancy becomes live again during the 12-month period. If you would prefer us to not hold your information on file/ you wish to be ‘forgotten’ if you are not offered a position with Space NK, please email your ‘right to be forgotten’ to our recruitment email address with RIGHT TO BE FORGOTTEN as the title of the email. We will always inform you when we have deleted your application details, otherwise we will treat your application as consent to us holding this information.
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Assistant Manager (37.5 hours) Retail · Meadowhall employer: Space NK Limited
Contact Detail:
Space NK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager (37.5 hours) Retail · Meadowhall
✨Tip Number 1
Familiarise yourself with the latest beauty trends and products. Being knowledgeable about the brands and innovations we offer will not only impress during your interview but also show your genuine passion for the role.
✨Tip Number 2
Demonstrate your leadership skills by sharing examples of how you've motivated a team in the past. Highlighting your ability to inspire others will resonate well with us, as we value strong team dynamics.
✨Tip Number 3
Prepare to discuss how you analyse commercial reports and use data to drive sales. We appreciate candidates who can translate numbers into actionable strategies that benefit the store's performance.
✨Tip Number 4
Showcase your customer service experience by sharing specific instances where you went above and beyond for a customer. This aligns perfectly with our 'customer first' philosophy and will set you apart from other candidates.
We think you need these skills to ace Assistant Manager (37.5 hours) Retail · Meadowhall
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Assistant Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail management, customer service, and team leadership. Use bullet points for clarity and focus on achievements that demonstrate your ability to drive sales and manage a team.
Write a Strong Cover Letter: In your cover letter, express your passion for beauty and customer service. Highlight specific examples of how you've successfully led teams, exceeded sales targets, and created a positive work environment. Make it personal and engaging to stand out.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-focused role.
How to prepare for a job interview at Space NK Limited
✨Show Your Passion for Beauty
Make sure to express your love for beauty products and brands during the interview. Share personal experiences or stories that highlight your enthusiasm, as this will resonate with the company's focus on beauty discovery.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss specific situations where you motivated others, resolved conflicts, or improved team performance, as these are key qualities they are looking for in an Assistant Manager.
✨Understand Sales Metrics
Familiarise yourself with common retail metrics such as sales targets, average transaction value (ATV), and conversion rates. Be ready to discuss how you would use these metrics to drive business opportunities and improve team performance.
✨Emphasise Customer-Centric Approach
Be prepared to talk about how you prioritise customer experience in your previous roles. Share strategies you've used to ensure customers feel valued and how you would instil this mindset within your team at Space NK.