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- Tasks: Support the Store Manager in maximising sales and leading a high-performing team.
- Company: Join Space NK, a leading beauty retailer known for innovative brands and community engagement.
- Benefits: Enjoy a vibrant work culture, competitive pay, and opportunities for personal growth.
- Why this job: Be part of a dynamic team that values creativity and customer experience in the beauty industry.
- Qualifications: Strong communication skills and a passion for beauty are essential; leadership experience is a plus.
- Other info: Space NK promotes diversity and inclusion, welcoming applicants from all backgrounds.
The predicted salary is between 30000 - 42000 £ per year.
If you love beauty, you’re in the right place.
As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery.
Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
Assistant Manager Overview
The Assistant Manager\’s main responsibility is to support the Store Manager to maximise sales and profitability whilst developing and retaining a high performing team.
About you
- Able to deliver a ‘customer first’ experience, demonstrating the leadership to coach and motivate the team
- Able to understand and analyse commercial reports to drive business opportunities
- Able to identify key performance behaviours and competencies within the team
- Able to build strong working relationships with support office departments
- Strong communication skills
- Strong prioritising and organisational skills
- Values honesty and integrity in working relationships
Role Responsibilities
- Ensuring consistent product training and knowledge to provide unbiased customer advice
- Exceeding sales targets and the company acquisition target for N.dulge
- Assisting the Store Manager in managing payroll spend within budget through effective scheduling and people planning
- Managing stock file accuracy – adhering to all stock handling policies to ensure stock accuracy and minimise stock loss
- Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
- Confidently analysing all available business reports to review weekly, monthly and yearly
- Assisting the Store Manager by supporting recruitment and retaining diverse teams that supports our ‘customer first’ experience
- Creating an inclusive, welcoming, and approachable environment for employees to thrive in
- Confidently delivering feedback and managing performance in line with Company processes
- Leading, motivating, and inspiring the team – be a role model!
Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK. If you want to find out more about us, what it is like to work for us, all about our benefits, and our pledges on Diversity, Inclusion and Belonging, please visit our website.
How We Will Use Your Information:
We will use the information you provide to us with your job application to help us process your application for the specific job you have applied for. If you apply speculatively, we will process your application for the job/relevant business area that you detail within your email.
Please note that our current system does not use an automated filtering system.
All applications made via the website, through a third-party website or in-store will be kept on file for a period of 12 months.
This information will be retained and used to assess your suitability to similar positions that may arise in the future, or if the initial vacancy becomes live again during the 12-month period. If you would prefer us to not hold your information on file/ you wish to be ‘forgotten’ if you are not offered a position with Space NK, please email your ‘right to be forgotten’ to our recruitment email address with RIGHT TO BE FORGOTTEN as the title of the email. We will always inform you when we have deleted your application details, otherwise we will treat your application as consent to us holding this information.
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Assistant Manager (37.5 hours) employer: Space NK Limited
Contact Detail:
Space NK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager (37.5 hours)
✨Tip Number 1
Familiarise yourself with Space NK's product range and brand ethos. Understanding the brands they carry and their unique selling points will help you engage confidently during interviews and demonstrate your passion for beauty.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated and developed a team in previous roles. Be ready to discuss specific situations where you’ve driven sales or improved customer experiences.
✨Tip Number 3
Research common retail metrics such as sales targets, average transaction value (ATV), and conversion rates. Being able to discuss these concepts and how you can impact them will set you apart as a candidate who understands the business side of retail.
✨Tip Number 4
Network with current or former employees of Space NK if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and show that you’re a great fit for the team.
We think you need these skills to ace Assistant Manager (37.5 hours)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management and customer service. Emphasise any leadership roles you've held and your ability to drive sales and motivate a team.
Craft a Compelling Cover Letter: In your cover letter, express your passion for beauty and how it aligns with Space NK's values. Mention specific examples of how you've successfully led teams or exceeded sales targets in previous roles.
Showcase Your Skills: Highlight your strong communication, organisational, and analytical skills. Provide examples of how you've used these skills to improve team performance or enhance customer experiences.
Research the Company: Familiarise yourself with Space NK's brand values, product offerings, and customer engagement strategies. This knowledge will help you demonstrate your fit for the role and your enthusiasm for the company during the application process.
How to prepare for a job interview at Space NK Limited
✨Show Your Passion for Beauty
Make sure to express your love for beauty products and the industry during the interview. Share personal experiences or stories that highlight your enthusiasm, as this will resonate with the company's focus on beauty discovery.
✨Demonstrate Leadership Skills
As an Assistant Manager, you'll need to show that you can lead and motivate a team. Prepare examples of how you've successfully coached or inspired others in previous roles, and be ready to discuss your approach to team development.
✨Understand Sales Metrics
Familiarise yourself with key performance indicators such as sales targets, average transaction value (ATV), and conversion rates. Be prepared to discuss how you would analyse these metrics to drive business opportunities and improve team performance.
✨Emphasise Customer-Centric Approach
Space NK values a 'customer first' experience, so be ready to share examples of how you've prioritised customer satisfaction in past roles. Discuss strategies you've used to create an inclusive and welcoming environment for customers and team members alike.
