Operations & Personal Assistant

The Operations and Personal Assistant will play a vital role in ensuring the seamless day-to-day operations of the office & business while providing executive-level support to CEO & Partner. This role requires a detail-oriented, adaptable and highly organised professional who can effectively manage multiple responsibilities, prioritise tasks and uphold confidentiality and professionalism at all times.

Responsibilities:

Operations (inclusive of Office Management):

• Oversee daily office operations, ensuring a smooth, organised and efficient workplace.
• Manage office supplies, equipment and vendor relationships inc Vodaphone mobiles.
• Coordinate IT support, arrangement of office insurances.
• Organise company events, team meetings and team-building activities including agenda preparation and follow-up on action items.
• Provide HR support, including onboarding new hires, maintaining employee records and overseeing training documentation and quarterly reviews.
• Create & maintain client terms of business & preferred supplier list records.
• Maintain and manage CRM system
• Managing multiple projects and tasks efficiently, prioritising effectively
• Liaising professionally with high-profile clients and candidates throughout the search process
• Assist in creating pitch decks and presentations for the Executive & wider team

Marketing Support:

• Maintain marketing materials such as notepads/hoodies
• Support the team in creation of daily, weekly LinkedIn posts
• Support Executive team with podcast & video recordings
• Management of company website

Personal Assistant Support (x2 Executives):

• Manage executive calendars, scheduling and diary coordination internal/external.
• Handle confidential inbox management with discretion and efficiency.
• Oversee expense management and reconciliation.
• Arrange domestic and international travel, including accommodations and itineraries.
• Assist with personal tasks, such as property management, family requests, personal travel arrangements and managing car/home/travel insurances.

What we’re looking for:

• Proven experience as an Office Manager, Personal Assistant with Operations skills a plus.
• Strong organisational and multitasking skills with attention to detail.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to handle confidential information with discretion and professionalism.
• Flexible, adaptable and proactive in managing changing priorities.
• Experience in marketing, tech apps or social media support is a plus.
• Experience in Executive Search a plus