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For Companies At a Glance
- Tasks: Manage client relationships, ensure satisfaction, and drive revenue growth through upselling.
- Company: Join a leading firm providing advanced solutions for asset and data management.
- Benefits: Enjoy a competitive salary with performance-based incentives and a commitment to diversity.
- Why this job: Be part of a dynamic team that values collaboration and strategic planning in a fast-paced environment.
- Qualifications: 2-3 years in account management, strong communication skills, and tech-savvy with CRM systems.
- Other info: Ideal for goal-oriented individuals looking to make an impact in B2B tech.
The predicted salary is between 36000 - 60000 £ per year.
Company Overview:
Our client is a fast-growing, innovative financial services provider, specialising in helping businesses streamline their payments, currency management, and broader financial operations. Their mission is to deliver smart, accessible solutions that empower businesses to operate more efficiently and expand globally. With a strong focus on customer-centricity and technology-driven innovation, they work with a wide range of companies across multiple sectors.
Role Summary:
This role is responsible for managing a portfolio of 5–10 strategic accounts, with a focus on deepening relationships, driving upsell and cross-sell opportunities, and ensuring long-term client success. You will act as a key partner to your clients, helping them maximise value from the full suite of solutions while identifying opportunities for growth.
Roles & Responsibilities:
- Own and nurture a portfolio of key strategic accounts, acting as the primary point of contact and trusted advisor.
- Identify and execute upsell and cross-sell opportunities, helping clients adopt additional solutions that support their growth objectives.
- Develop a deep understanding of each client\’s business model and needs, ensuring high satisfaction, retention, and long-term partnership success.
- Work closely with internal teams (Sales, Product, Operations) to deliver a seamless customer experience and proactively resolve any challenges.
About You:
- Proven experience in account management, client success, or a similar customer-facing role within financial services, payments, fintech, or B2B SaaS.
- Strong commercial acumen with a track record of growing client portfolios through upsell and cross-sell strategies.
- Excellent relationship-building and communication skills, able to engage with stakeholders at all levels.
- Highly organised, proactive, and goal-oriented, with the ability to manage multiple accounts without compromising quality of service.
Account Manager employer: Space Executive
Contact Detail:
Space Executive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarize yourself with the specific industry your potential employer operates in. Understanding the challenges and trends in the sector will help you engage in meaningful conversations during interviews and demonstrate your expertise.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlighting your experience in upselling and cross-selling will show that you understand the revenue growth aspect of the role.
✨Tip Number 4
Stay updated on the latest CRM tools and technologies. Being tech-savvy is crucial for this role, so showcasing your proficiency with systems like Salesforce or HubSpot can set you apart from other candidates.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Account Manager position. Understand the key responsibilities and qualifications required, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in account management or customer success roles. Emphasize your skills in relationship-building, strategic planning, and revenue growth, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for client success and your ability to drive revenue growth. Use specific examples from your past experiences to demonstrate how you can contribute to the company's goals.
Highlight Technical Proficiency: Make sure to mention your proficiency with CRM systems and any other sales tools you have used. This is important for the role, so provide examples of how you've utilized these tools to enhance client relationships.
How to prepare for a job interview at Space Executive
✨Showcase Your Relationship-Building Skills
As an Account Manager, your ability to build and maintain strong client relationships is crucial. Prepare examples from your past experiences where you successfully nurtured client relationships and ensured their satisfaction.
✨Demonstrate Strategic Thinking
Be ready to discuss how you would develop and execute account strategies that align with clients' goals. Think about specific instances where you identified opportunities for upselling or cross-selling services.
✨Highlight Your Problem-Solving Abilities
Clients will look to you for solutions. Prepare to share examples of how you've efficiently addressed and resolved client issues in the past, showcasing your proactive approach.
✨Familiarize Yourself with Industry Trends
Stay informed about the latest trends in the B2B tech or SaaS sectors. Being knowledgeable about industry insights will help you provide strategic input during the interview and demonstrate your commitment to the role.
