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For Companies At a Glance
- Tasks: Respond to customer enquiries and convert them into sales while maintaining excellent service.
- Company: Independent Self Storage company with multiple branches in Gloucestershire.
- Benefits: Flexible part-time hours, supportive team environment, and opportunities for growth.
- Other info: Work across different branches and enjoy a varied workday.
- Why this job: Join a dynamic team and enhance your sales skills in a customer-focused role.
- Qualifications: Strong communication, organisational skills, and previous sales administration experience preferred.
The predicted salary is between 24000 - 36000 £ per year.
We are an independent Self Storage company with 4 branches throughout Gloucestershire, seeking an experienced detail-oriented and proactive Sales Administrator to join our team. Days required are between 2-4 per week including Saturday. This position requires strong organisational skills and the ability to communicate effectively with staff and customers. Must have own transport as you will be required to work at different branches.
Role Description
- Responding to customer enquiries by email and telephone, with a focus on excellent customer service
- Converting enquiries into sales
- Working out payment calculations accurately
- Booking in customers
- Reception duties and maintaining the daily diary
- Process invoices using Xero software
- Conduct data entry and maintain databases, ensuring information is up to date and accurate
- Record payments in Excel spreadsheets
- Taking cash and card payments
Qualifications
- Customer Service and Communication skills
- Sales skills
- Excellent organisational and multitasking abilities
- Proficiency in Microsoft Office and relevant software
- Previous experience in sales administration or a related administrative role is preferred
- Excellent English and grammar
- Confident telephone manner
- Strong time management skills to prioritise workload effectively
- Self-motivated, proactive and able to work in a small team
Seniority Level: Mid-Senior level
Employment Type: Part-time
Job Function: Sales and Business Development
Industries: Consumer Services
Sales Administrator in Stroud employer: Space Centre Self Storage
Contact Detail:
Space Centre Self Storage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator in Stroud
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you stand out from the crowd.
✨Tip Number 2
Practice your communication skills! Since this role requires excellent customer service, try role-playing common scenarios with a friend. This will help you feel more confident when responding to enquiries.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 4
Apply through our website! We make it easy for you to showcase your skills and experience directly. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Sales Administrator in Stroud
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in sales administration and customer service. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your organisational abilities and any relevant software experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Sales Administrator role. Be sure to mention your proactive approach and how you can contribute to our team’s success.
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional – we love a good chat, but let’s keep it polished!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Space Centre Self Storage
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sales Administrator inside out. Familiarise yourself with the company’s services and how they operate. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires strong organisational abilities, be ready to discuss specific examples from your past experiences. Think about times when you successfully managed multiple tasks or improved a process. This will demonstrate your capability to handle the demands of the job.
✨Practice Your Customer Service Approach
As customer service is key in this role, prepare for situational questions about handling customer enquiries. Think of scenarios where you turned a complaint into a positive experience. This will highlight your communication skills and proactive attitude.
✨Get Comfortable with the Tech
Familiarise yourself with Xero and Excel, as these are crucial for the role. If you have any experience using similar software, be sure to mention it. Showing that you can quickly adapt to new tools will give you an edge over other candidates.