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- Tasks: Lead community services, build relationships, and create a thriving culture.
- Company: Join Space, a values-driven organisation focused on community impact.
- Benefits: Flexible hours, generous annual leave, and professional development opportunities.
- Other info: Work in a supportive environment with opportunities for growth and collaboration.
- Why this job: Make a real difference in people's lives while leading a passionate team.
- Qualifications: Experience in health/social care leadership and strong people management skills.
The predicted salary is between 40000 - 50000 £ per year.
This is a key leadership role, instrumental in building relationships and creating an environment and culture where our people can thrive. Working collaboratively with the CEO, Board of Trustees and Management Team to shape the future of the organisation by leading frontline services ensuring they are safe, effective, financially sound and rooted in Space values.
Key Responsibilities
- Strategic leadership
- Help develop and deliver Space’s organisational strategy
- Provide clear objectives to the Community & Connections team so that services are delivered effectively, efficiently and with impact
- Gather data and review community needs to identify opportunities to improve, change or grow services
- Represent Space across relevant networks, partnerships and collaborations building trusting, long term professional relationships
- Leading and supporting people
- Line manage a group of Project Managers with warmth, clarity and purpose, ensure learning and professional development is embedded, offering regular 1:1s, coaching and space for reflection
- Help teams plan their services well, deliver confidently and continually improve their work
- Be a visible role model for all staff and volunteers, living Space values, championing staff engagement and contributing positively to our culture
- Ensure safeguarding, risk and HR responsibilities are understood, applied and delivered on
- Quality and compliance
- Ensure services meet all legal, regulatory and governance requirements
- Use data, reflection and service reviews to understand what works and where to change
- Develop business cases for improvements or new ways of working and lead change thoughtfully and with purpose
- Take part in regular CDP and other learning opportunities, sharing knowledge and good practice across the organisation
- Finance and fundraising
- Oversee budgets for Community & Connections services and support managers to manage finances confidently
- Work with the fundraising team to identify, secure and sustain funding for your services
- Maintain strong, transparent relationships with funders and partners
- Contribute to managing organisational financial risks and opportunities
- Values and behaviours
- Communicate clearly, promote positive relationships, teamwork and bringing people together
- Live Space values and deliver work with kindness, compassion, collaboration and inclusion
- Deliver work in line with legal, ethical and data protection requirements
Person Specification
Essential skills and attributes for this role
- Experience of leading or overseeing frontline Health & Social Care or community-based services at a senior level
- A people first mindset and strong, values-led people management experience
- Good judgement – you know when to stick to policy and when to exercise common sense to make balanced decisions
- A positive can do attitude, ready to roll your sleeves up and take on challenges
- Excellent communication skills, being able to genuinely connect with people on all levels and build a reputation for being approachable and trustworthy
- Confidence working with budgets and financial information, able to not only understand but translate them to others
- Experience of working with a Board of Trustees and reporting to funders
- Be highly organised and self-motivated with the ability to plan well and manage multiple complex projects at the same time
- Experience of working in partnership with, and building relationships with, other organisations, PowerPoint and digital collaboration tools
- A solid understanding of compliance, health & safety practices and safeguarding
- Some flexibility with working hours to provide occasional on call telephone support to services that run out with typical office hours
- Have a genuine commitment to working in the Third Sector and a desire to make a difference
Desirable skills and attributes for this role
- A recognised professional qualification in health, social care, community education
- Knowledge of charity finances and fundraising
Position: Head of Community & Connections
Hours: 22hrs/3 days per week (hours can be spread across 4/5 days)
Annual Leave: 32 days annual leave, increasing to 37 days in year two of employment (Pro-rata). This includes some set public holidays and closure over Christmas and New Year
Location: The Broomhouse Hub, EH11 3RH
PVG: This post requires a PVG. Space will pay for and process the application as part of onboarding.
Head of Service: Community & Connections employer: Space at The Broomhouse Hub
Contact Detail:
Space at The Broomhouse Hub Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Service: Community & Connections
✨Tip Number 1
Network like a pro! Get out there and connect with people in the community and connections sector. Attend events, join relevant groups, and don’t be shy about reaching out to folks on LinkedIn. Building those relationships can open doors for you.
✨Tip Number 2
Show your passion for the role! When you get the chance to chat with potential employers, let your enthusiasm for community work shine through. Share your ideas on how you can contribute to their mission and values – it’ll make you stand out!
✨Tip Number 3
Prepare for interviews by researching the organisation inside out. Know their projects, values, and challenges. This will help you tailor your responses and show that you’re genuinely interested in making a difference at Space.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s make this happen together!
We think you need these skills to ace Head of Service: Community & Connections
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how your values align with ours at Space. Share why you're excited about building community connections and making a difference.
Tailor Your Experience: Make sure to highlight your relevant experience in leading frontline services. We’re looking for someone who can demonstrate their people management skills and strategic leadership, so be specific about your past roles and achievements.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts logically. We appreciate a well-organised application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end.
How to prepare for a job interview at Space at The Broomhouse Hub
✨Know Your Space Values
Before the interview, take some time to really understand Space's values and how they align with your own. Be ready to share examples of how you've embodied these values in your previous roles, especially in leadership and community engagement.
✨Showcase Your People Management Skills
Prepare specific examples that highlight your experience in leading teams, particularly in frontline services. Think about times when you’ve successfully managed a diverse group, provided coaching, or fostered a positive team culture. This will demonstrate your people-first mindset.
✨Be Data Savvy
Since the role involves gathering data to improve services, brush up on your ability to interpret and present data effectively. Be ready to discuss how you've used data in past roles to identify needs or drive improvements in service delivery.
✨Financial Confidence is Key
As you'll be overseeing budgets, it’s crucial to show your comfort with financial information. Prepare to discuss your experience managing budgets and how you've communicated financial concepts to non-financial stakeholders in the past.