Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage supplier accounts and develop growth strategies for spas and hotels.
- Company: Join Spabreaks.com, the UK's leading spa booking website, transforming the spa industry since 2008.
- Benefits: Enjoy hybrid working, exclusive travel discounts, wellness programmes, and social events.
- Why this job: Be part of a collaborative team shaping the future of spa experiences with innovative solutions.
- Qualifications: Strong communication skills, experience in account management, and a passion for the spa industry required.
- Other info: Opportunity for familiarisation trips to top UK spa destinations.
The predicted salary is between 32000 - 46000 £ per year.
Spabreaks.com is the leading spa booking website, offering an extensive range of spas and experiences across the UK. We are a fast-growing, ambitious company on a journey to become a household name and transform booking behaviours within the spa category. Since our launch in 2008, we have remained dedicated to pioneering new standards in the spa industry, with a focus on accessibility, inclusivity, and general wellbeing. Our mission is to create the perfect spa experience for everyone, ensuring that no matter your needs or preferences, there is an experience for you.
After significant investments made in research and tech developments, Spabreaks.com has transitioned from a traditional call centre model to a cutting-edge online marketplace, making spa bookings easier and more instantly accessible than ever before. With strong foundations in place, we are continuing substantial investments in technology, marketing, and talent to accelerate our growth, capture new audiences and propel the Spabreaks.com brand while improving efficiencies and overall customer experience.
Our team is at the heart of our success and we are committed to fostering a collaborative and innovative environment where everyone has a voice and the opportunity to make a difference. If you are passionate, ambitious and ready to help us shape the future of spas, now is the perfect time to join our team and play an integral part in the next chapter of our growth.
The Role
The Account Manager will be directly responsible for managing a portfolio of supplier accounts consisting of hotels and spas throughout the assigned geographical area. You will be required to develop a strategy to enable growth through effective management of existing venues, and by signing up new partners. The role will report into and include working closely with the Lead Product Manager to identify opportunities and to deliver an 'end to end' procurement and contracting solution to meet the established company headline KPIs.
Responsibilities
- You will have responsibility for meeting and exceeding your revenue, margin and availability targets of your spa and hotel portfolio.
- To create a strategy to grow the assigned geographical area and help to form the Product departmental strategy.
- To meet set objectives and departmental KPIs which are linked to profitability and sales via supplier procurement.
- Collaborating closely with the Lead Product Manager to support new products and initiatives, while establishing and implementing robust processes to ensure their successful execution.
- To manage existing accounts, provide regular feedback, engage with sales reporting and highlight opportunities to grow the business.
- To maximise revenue from existing and new accounts through the creation of commercial deals with key partners through overrides or other income streams.
- To support the XML integrations manager to achieve our connected venues target.
- To source product in the most efficient and cost effective way while maximising allocations, availability and revenue and protecting the overall margin.
- Support, contribute and manage ancillary revenue streams, in line with objectives.
- Visiting key partners in their locations and occasional travel to visit venues for account management and to assist the onboarding process.
Requirements
- A strong communicator; you must be able to pro-actively manage your portfolio and upwardly report any issues or barriers to the Lead Product Manager.
- Proven experience in driving performance against key KPIs and targets, with a strong focus on delivering measurable outcomes and continuous improvement.
- Strong negotiation and commercial thinking, having a proven track record in securing competitive rates, exclusivities and alternative sources of revenue.
- Experience in working with XML connections and contracting product via various sources, including channel managers, bed banks and direct contracts if desirable.
- Strong delivery focus, excellent attention to detail, having the tenacity and resilience required to flourish in a pressurised and constantly evolving environment.
- Pragmatic and hands-on, you must also have an affinity with the product, and an appreciation of the sales process.
- Experience of product management or account management/development in the travel and/or spa industry is desirable.
Benefits
- Hybrid Working - Enjoy the flexibility of working from home two days a week while collaborating in our Brighton office three days a week (available after probation period).
- Familiarisation Trips - Experience some of the UK's top spa destinations first-hand.
- Social Events - Regular company gatherings to celebrate successes and connect with your colleagues.
- Health Club / Gym Subsidy - Benefit from a corporate gym discount / health club allowance.
- Exclusive Travel Discounts - Enjoy fantastic savings on our travel products across our group of companies.
- Local Discounts - Exclusive savings on local businesses and services.
- Path to Wellness - Our path to wellness scheme offers everything from free yoga sessions to relaxing chair massages, and lunchtime seminars with industry experts...and more.
- Employee Assistance Programme - Access confidential, professional support and resources for your well-being.
- Fee-Free Independent Mortgage / Financial Advice - Expert guidance to help you navigate your personal finances and homeownership with confidence.
Product Manager Job Description employer: Spabreaks.com
Contact Detail:
Spabreaks.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager Job Description
✨Tip Number 1
Familiarise yourself with the spa industry and current trends. Understanding the market will help you speak confidently about how you can contribute to Spabreaks.com’s mission of transforming booking behaviours.
✨Tip Number 2
Network with professionals in the travel and spa sectors. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights that could set you apart during interviews.
✨Tip Number 3
Prepare to discuss your experience with KPIs and performance metrics. Be ready to share specific examples of how you've driven results in previous roles, as this aligns closely with the responsibilities of the Account Manager position.
✨Tip Number 4
Showcase your negotiation skills by preparing case studies or scenarios where you successfully secured competitive rates or partnerships. This will demonstrate your commercial thinking and ability to maximise revenue for Spabreaks.com.
We think you need these skills to ace Product Manager Job Description
Some tips for your application 🫡
Understand the Company: Before applying, take some time to understand Spabreaks.com and its mission. Familiarise yourself with their focus on accessibility, inclusivity, and wellbeing in the spa industry. This knowledge will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise any experience you have in product management or account management, especially within the travel or spa industry. Use specific examples to demonstrate how you've driven performance against KPIs and targets.
Showcase Your Skills: Make sure to highlight your strong communication skills, negotiation abilities, and commercial thinking. Provide examples of how you've successfully managed accounts or secured competitive rates in previous roles.
Tailor Your Application: Customise your CV and cover letter for the Product Manager position. Address the specific responsibilities mentioned in the job description, such as developing strategies for growth and collaborating with the Lead Product Manager.
How to prepare for a job interview at Spabreaks.com
✨Understand the Company Culture
Before your interview, take some time to research Spabreaks.com and its mission. Familiarise yourself with their focus on accessibility, inclusivity, and wellbeing. This will help you align your answers with their values and demonstrate that you're a good fit for their team.
✨Prepare for KPI Discussions
Since the role involves meeting revenue and margin targets, be ready to discuss your experience with KPIs. Prepare specific examples of how you've successfully driven performance in previous roles, focusing on measurable outcomes and continuous improvement.
✨Showcase Your Negotiation Skills
The job requires strong negotiation abilities, so come prepared with examples of successful negotiations you've conducted. Highlight any competitive rates or exclusive deals you've secured in the past, as this will showcase your commercial thinking.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the company's future plans, the team dynamics, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
