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- Tasks: As a Commercial Analyst, you'll analyze data to drive performance and inform strategic decisions.
- Company: Join Spabreaks.com, the leading spa booking website transforming the spa industry since 2008.
- Benefits: Enjoy hybrid working, gym discounts, wellness programs, and regular social events.
- Why this job: Be part of a fast-growing team dedicated to innovation and improving customer experiences in the spa sector.
- Qualifications: Experience in data analysis, e-commerce knowledge, and strong communication skills are essential.
- Other info: Work in a collaborative environment where your insights can make a real impact.
The predicted salary is between 28800 - 48000 £ per year.
Company
Spabreaks.com is the leading spa booking website, offering an extensive range of spas and experiences across the UK. We’re a fast-growing, ambitious company on a journey to become a household name and transform booking behaviours within the spa category. Since our launch in 2008, we’ve remained dedicated to pioneering new standards in the spa industry, with a focus on accessibility, inclusivity, and general wellbeing. Our mission is to create the perfect spa experience for everyone, ensuring that no matter your needs or preferences, there’s an experience for you.
After significant investments made in research and tech developments, Spabreaks.com has transitioned from a traditional call centre model to a cutting-edge online marketplace, making spa bookings easier and more instantly accessible than ever before. With strong foundations in place, we’re continuing substantial investments in technology, marketing, and talent to accelerate our growth, capture new audiences and propel the Spabreaks.com brand while improving efficiencies and overall customer experience.
Our team is at the heart of our success and we’re committed to fostering a collaborative and innovative environment where everyone has a voice and the opportunity to make a difference. If you’re passionate, ambitious and ready to help us shape the future of spas, now is the perfect time to join our team and play an integral part in the next chapter of our growth.
Role
The Commercial Analyst drives venue, channel, and product performance by managing inventory, analysing site and campaign data, and producing accurate trading and marketing reports to inform strategic decision-making. By turning insights into actionable strategies, they drive initiatives that lead to measurable improvements in performance, efficiency, and overall business outcomes.
Responsibilities
- Provide insights and analysis on venue, chain, and channel performance in line with budget targets, while monitoring daily performance across bookings, vouchers and call centre to ensure progress against plan.
- Analyse key commercial levers to inform the product team’s strategy. By examining market trends and customer insights, you will identify opportunities to align product development with business objectives.
- Manage inventory availability based on demand, working with the Product team to source additional inventory and coordinating with the Inventory and Quality Control Manager.
- Analyse site performance, campaigns, specific venues, genres, and pages, providing data-driven insights to support planning, reviews, and performance improvements across the Product and Marketing departments.
- Own the production, presentation and management of trading reports, through close collaboration with SMT members.
- Identify strategic and tactical opportunities to increase average transaction value (ATV) and margin, while scoping additional revenue opportunities and assessing their potential benefits and costs.
- Develop and manage incentive schemes to motivate team performance and align with broader business objectives.
- Assist the digital marketing team in shaping strategies and guiding marketing efforts.
Skills
- Experience in analysing commercial and marketing data to generate actionable insights
- Knowledge of e-commerce, travel, or hospitality industries is preferred.
- Familiarity with coding languages such as SQL (familiarisation of extraction & manipulation of data from BigQuery or similar)
- Strong written and verbal communication skills for presenting data insights to stakeholders.
- Strong communication and interpersonal skills
- Proficiency in managing and troubleshooting GA4 setups, workflows and processes preferred
Benefits
- Hybrid working – attend Brighton office 3 days a week, work from home 2 days a week
- Familiarisation trips within the UK
- Regular company social events
- Standard pension scheme
- Corporate gym discount and health club allowance
- Local discount scheme
- Path to wellness scheme including free yoga, chair massages and lunchtime seminars with industry experts
- Employee Assistance Programme
Commercial Analyst employer: Spabreaks.com
Contact Detail:
Spabreaks.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Analyst
✨Tip Number 1
Familiarize yourself with the spa and wellness industry. Understanding current trends, customer preferences, and key players will help you speak confidently about how you can contribute to Spabreaks.com’s mission.
✨Tip Number 2
Brush up on your analytical skills, especially in e-commerce contexts. Being able to demonstrate your ability to analyze data and derive actionable insights will set you apart as a candidate.
✨Tip Number 3
Network with professionals in the hospitality and travel sectors. Engaging with others in the industry can provide valuable insights and potentially lead to referrals or recommendations.
✨Tip Number 4
Prepare to discuss specific examples of how you've used data to drive business decisions in previous roles. This will showcase your practical experience and align with the responsibilities of the Commercial Analyst position.
We think you need these skills to ace Commercial Analyst
Some tips for your application 🫡
Understand the Company: Dive deep into CompanySpabreaks.com. Familiarize yourself with their mission, values, and recent developments in the spa industry. This knowledge will help you tailor your application to align with their goals.
Highlight Relevant Experience: Emphasize your experience in analyzing commercial and marketing data. Provide specific examples of how your insights have led to actionable strategies in previous roles, especially in e-commerce or hospitality.
Showcase Technical Skills: Mention your familiarity with coding languages like SQL and your experience with GA4 setups. Highlight any relevant projects where you've utilized these skills to drive performance improvements.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your passion for the spa industry and your desire to contribute to CompanySpabreaks.com’s growth. Make it personal and engaging!
How to prepare for a job interview at Spabreaks.com
✨Understand the Company’s Mission
Before your interview, make sure you understand Spabreaks.com’s mission to create the perfect spa experience for everyone. Be ready to discuss how your skills and experiences align with their focus on accessibility, inclusivity, and overall wellbeing.
✨Showcase Your Analytical Skills
Prepare to demonstrate your experience in analyzing commercial and marketing data. Bring examples of how you've turned insights into actionable strategies in previous roles, especially in e-commerce or hospitality settings.
✨Familiarize Yourself with Relevant Tools
Brush up on your knowledge of SQL and GA4 setups. Be prepared to discuss how you’ve used these tools to extract and manipulate data, as well as how you’ve managed workflows and processes in past positions.
✨Communicate Effectively
Strong communication skills are essential for this role. Practice presenting data insights clearly and concisely, as you will need to convey complex information to stakeholders. Think of ways to illustrate your points with data-driven examples.
