At a Glance
- Tasks: Lead a passionate spa team while delivering exceptional guest experiences and treatments.
- Company: Join the award-winning Bishopstrow Hotel & Spa, part of the Kaleidoscope Collection.
- Benefits: Enjoy competitive salary, staff discounts, career progression, and ongoing training.
- Other info: Be part of a supportive team culture with excellent growth opportunities.
- Why this job: Take the next step in your spa career and make a real impact.
- Qualifications: Qualified Spa Therapist with leadership experience and strong knowledge of spa operations.
The predicted salary is between 30000 - 40000 £ per year.
Be our Spa Duty Manager but most importantly be you! Ready to Take the Next Step in Your Spa Career? At Bishopstrow Hotel & Spa, part of the Kaleidoscope Collection, we're looking for an ambitious and passionate Spa Duty Manager to join our award‑winning spa team. This is the perfect opportunity for an experienced Senior Therapist or Lead Therapist who is ready to move into management while remaining hands‑on with treatments and guest care.
As Spa Duty Manager, you'll play a key role in the daily operation of the spa, supporting the Spa Director and Spa Assistant Manager, leading the team, delivering exceptional guest experiences, and helping to drive the commercial success of the business. You'll also have the opportunity to continue performing treatments and stay connected to the part of the industry you love.
What you’ll be doing:
- Supporting the day-to-day operation of a luxury spa environment
- Leading and motivating therapists, spa assistants and reception teams
- Delivering treatments when required and maintaining exceptional standards
- Managing guest journeys and ensuring outstanding service at every touchpoint
- Supporting recruitment, onboarding, training and team development
- Monitoring bookings, diary management and spa performance
- Assisting with stock control, hygiene standards and facility presentation
- Handling guest feedback and resolving issues professionally
- Taking ownership of Duty Management shifts and leading the operation in the absence of senior management
- Working closely with other hotel departments to deliver memorable guest experiences
What We're Looking For:
- Qualified Spa Therapist with recognised industry qualifications
- Previous experience as a Senior Therapist, Lead Therapist or Spa Supervisor
- Strong knowledge of spa operations and luxury guest service
- A natural leader who enjoys coaching and developing others
- Excellent communication and organisational skills
- Commercial awareness and confidence promoting treatments and retail products
- Ability to remain calm and professional in a fast‑paced environment
- Ambition to progress into a long‑term spa management career
Benefits:
- Competitive salary and tronc
- Staff discounts across our hotels, restaurants and spas
- Career progression opportunities within a growing collection
- Ongoing training and development
- Employee wellbeing support
- Friends and family discounts
- A supportive and welcoming team culture
Spa Manager in Warminster employer: SPA
At Bishopstrow Hotel & Spa, part of the Kaleidoscope Collection, we pride ourselves on being an exceptional employer that values ambition and passion in our team members. Our supportive and welcoming culture fosters employee growth through ongoing training and development, while our competitive salary and generous staff discounts enhance your overall experience. Join us in a luxury spa environment where you can lead a talented team, deliver outstanding guest experiences, and continue to thrive in your spa career.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Manager in Warminster
✨Tip Number 1
Network like a pro! Connect with industry professionals on LinkedIn and attend spa-related events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Spa Manager role.
✨Tip Number 2
Show off your skills! If you get the chance, demonstrate your treatment techniques or management style during interviews. We want to see how you lead and inspire others while keeping that hands-on approach.
✨Tip Number 3
Research the company culture! Before your interview, dive into Bishopstrow Hotel & Spa’s values and mission. We want to see that you’re not just a fit for the role, but also for our team and the experiences we create for guests.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our award-winning spa team at Bishopstrow.
We think you need these skills to ace Spa Manager in Warminster
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the spa industry shine through! We want to see how passionate you are about delivering exceptional guest experiences and leading a team.
Tailor Your CV:Make sure your CV highlights your relevant experience as a Senior or Lead Therapist. We’re looking for specific examples of how you've managed teams or delivered outstanding treatments, so don’t hold back!
Be Authentic:We want you to be yourself in your application. Share your unique journey and what drives you in your career. Authenticity is key, and it helps us get to know the real you!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you one step closer to joining our amazing team!
How to prepare for a job interview at SPA
✨Know Your Spa Stuff
Make sure you brush up on your knowledge of spa operations and luxury guest service. Be ready to discuss specific treatments and how you can enhance the guest experience. This shows you're not just passionate but also well-informed!
✨Show Your Leadership Skills
As a Spa Duty Manager, you'll need to lead and motivate your team. Prepare examples of how you've successfully managed or trained others in the past. Highlight your ability to remain calm under pressure and how you’ve resolved conflicts.
✨Be Hands-On
Since this role involves delivering treatments, be prepared to talk about your hands-on experience. Share your favourite treatments and why you love them. This will demonstrate your passion for the industry and your commitment to guest care.
✨Engage with the Interviewers
Don’t forget that interviews are a two-way street! Prepare thoughtful questions about the spa's culture, team dynamics, and future goals. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
