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- Tasks: Welcome guests, manage bookings, and ensure a fantastic spa experience.
- Company: Join a playful and imaginative hotel team that values individuality.
- Benefits: Flexible hours, free meals, discounts, and cash savings benefits.
- Other info: Dynamic environment with opportunities for progression and training.
- Why this job: Be yourself while creating delightful moments for our guests.
- Qualifications: No prior experience needed, just a friendly attitude and willingness to learn.
The predicted salary is between 20000 - 25000 £ per year.
Be our Spa Receptionist but most importantly be you! At our hotel we want our people to be themselves and that means you. Join our team and here is what you’ll get for being yourself:
- Monthly service payments as well as monthly pay
- Free parking for team members
- Flexible working hours – Tell us what suits you during your interview
- You’ll be fed by our chefs when you’re on duty
- Progression and training opportunities throughout Kaleidoscope Collection
- Cash savings benefits to make your monthly pay go further plus wellbeing support for you and your family
- Discount on eating, drinking and sleeping at all of our properties
- Discounts on local gyms and hospitality (and tattoos!)
- £500 refer a friend scheme
- Work in a stimulating environment as part of a diverse community of people
- Be part of a team who live and breathe our purpose
At Homewood we approach the serious matter of hospitality with a huge amount of imagination and a delicate touch of mischief. You will be part of our zesty team who are passionate about our 31 bedroom hotel with incredible spa and dining space. We love to create unexpected little moments of delight with talking points as you journey through our hotel.
As Spa Receptionist what you’ll be doing:
- Be the warm welcome and friendly goodbye for our spa guests whether they be members, hotel guests or just with us for an enjoyable relaxing day
- You will be the vital team member that makes our spa so fantastic when you’re at work, you’ll check guests are enjoying themselves, help with queries, assist the therapists and attendants and communicate with your hotel colleagues to help each day run smoothly
- Administration will become second nature as you take calls and emails, make bookings and send confirmations on our spa systems as well as preparing information for new and current spa members
- Standards are important to us so during the busy times you will help oversee the guest areas ensuring everyone arrives to the beautiful spa looking clean and tidy
- Providing an approachable atmosphere for all members and guests who visit the spa. Show your hospitable spirit, offering to serve a coffee or two or maybe pour a glass of champagne
- Feel valued as part of a team knowing once the job is done you can switch off until you start your next shift
Spa Receptionist employer: SPA
Contact Detail:
SPA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Receptionist
✨Tip Number 1
Get to know the company vibe! Before your interview, check out their social media and website. This will help you understand their culture and show them you're genuinely interested in being part of their zesty team.
✨Tip Number 2
Practice your warm welcome! As a Spa Receptionist, you'll be the first face guests see. Role-play with a friend to nail that friendly greeting and goodbye, making sure it feels natural and inviting.
✨Tip Number 3
Show off your organisational skills! Be ready to discuss how you handle busy times and keep everything running smoothly. Share examples of when you've juggled multiple tasks while keeping a smile on your face.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, ask about their training opportunities or how they encourage creativity within the team. This shows you're keen to grow and be part of their imaginative community.
We think you need these skills to ace Spa Receptionist
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique flair and passion for hospitality.
Tailor Your Application: Make sure to customise your application to fit the Spa Receptionist role. Highlight any relevant experience or skills that align with what we’re looking for, like customer service or administration.
Keep It Clear and Concise: We appreciate a well-structured application. Keep your language clear and to the point, making it easy for us to see why you’d be a great fit for our zesty team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re in the running for this exciting opportunity.
How to prepare for a job interview at SPA
✨Be Yourself
This role is all about personality, so don’t be afraid to show your true self during the interview. Share your experiences and how they align with the hotel's playful and imaginative culture. Let your passion for hospitality shine through!
✨Know the Spa Inside Out
Familiarise yourself with the spa services and facilities before the interview. Being able to discuss specific treatments or amenities will show your enthusiasm and readiness to contribute to the team. It’s a great way to demonstrate that you’re already thinking about how to enhance the guest experience.
✨Showcase Your Communication Skills
As a Spa Receptionist, communication is key. Prepare examples of how you've effectively interacted with guests or handled queries in the past. Highlight your ability to create a warm and welcoming atmosphere, which is essential for this role.
✨Ask Thoughtful Questions
Prepare some questions that reflect your interest in the role and the hotel’s culture. Inquire about team dynamics, training opportunities, or how they create those unexpected moments of delight for guests. This shows you’re genuinely interested in being part of their zesty team!