An excellent opportunity has arisen to join our Fabulous Y Spa Team as a Spa Guest Services Assistant. You’ll be working closely with Drift Inn Guest Services and Bistro Team to ensure guests have a positive and memorable spa experience.
The spa is open Monday to Sunday and team hours are earliest 8.30 am and latest 9.00pm on a rota basis.
The role is 18 hours a week mostly evenings and weekends , working flexibly on any day of the week over 4 days.
About this role…
A Spa Guest Services Assistant is looking after every aspect of the guest Journey at Y Spa; we are a volume business and can have 50 guests per session so organisation and attention to detail are key.
This includes
- Fully opening and closing the spa safely completing all legal paperwork
- Health and safety checks i.e. hourly walk round safety checks, pool safety and rescue and water chemistry, first on seen at accidents
- Linen management, ordering, counting, bringing clean in, removing soiled linen
- Cleaning and tidying the spa so it is always immaculate, floors, lockers, relax rooms, clearing tables and spa garden
- Hosting the guests in Sound Wave Lounge and Hydromassage and Mind body space
- Deep cleaning on close up
- Liaising with the Duty Manage in the Drift Inn with any challenges
What we’re looking for…
- A smile! Someone who is a people person and team player.
- A natural communicator, someone who wants to be helpful.
- Flexibility to work on a rota basis across seven days a week.
- Accountable and organised.
Being a family-owned business, our people are what make Wyboston Lakes, and we want to make sure all our teams are happy at work.
Here is a snippet of all the great benefits we offer and that you would be entitled to for this role:
- Christmas Day and Boxing Day Off
- 3 Team Member Parties a year- Spring, Summer and Winter
- Apprenticeships - the opportunity to learn and earn at the same time
- Team Member Discount on golf, food, drink, bedrooms
- Team Member Referral Scheme worth £300
- Free Meal Whilst at Work
- Access to Perkbox which gives you discounts on over 200 brands and shops nationwide from supermarket shops, cinema, and days out, just to name a few…
- Team Member Christmas Santa Lunch, Christmas Presents and Christmas Party
Spa Assistant employer: SPA
At Hotel Indigo & K West Spa Shepherd’s Bush, we pride ourselves on being an exceptional employer that values the well-being and growth of our team. Our work culture fosters creativity and collaboration, providing ample opportunities for professional development in a serene and upscale environment. With a comprehensive range of benefits and a commitment to delivering memorable guest experiences, joining our team means becoming part of a supportive community dedicated to excellence in luxury spa services.
