At a Glance
- Tasks: Deliver exceptional spa treatments and exceed guest expectations with personalised care.
- Company: Join an award-winning spa team recognised for excellence in hospitality.
- Benefits: Enjoy generous time off, health plans, and exclusive discounts at over 800 retailers.
- Other info: Flexible full or part-time roles available with opportunities for career development.
- Why this job: Be part of a supportive culture that values your growth and wellbeing.
- Qualifications: NVQ Level 3 beauty qualification and previous experience in a spa environment.
The predicted salary is between 24000 - 30000 £ per year.
We’re proud winners of the AA Small Hotel Group of the year 2024-25, rated as a Top 30 Best Place to Work in Hospitality 2024 by The Caterer, and recently crowned Best Employer at the 2025 Springboard Awards for Excellence.
As Spa Therapist, you will know and understand what it means to deliver amazing hospitality and will thrive on the challenge of always exceeding guest’s expectations. You will provide treatments and a level of personal care and attention to clients which meets, at all times, the established benchmark of excellence. You’ll consult with each client to fully understand their personal needs and be committed to delivering high quality, exceptional treatments. As a Spa Therapist you’ll also be supporting your manager to maximise revenue through careful diary management and proactive selling of high-quality spa retail products such as TEMPLE SPA and JESSICA.
We understand that repetitive strain is a major cause of therapists having to give up their practice. All of our therapists are trained in Hands Free Massage, with the aim to expand their repertoire whilst freshening up their approach. We believe this to be an effective technique, which saves pressure on the hands/wrists, thereby helping our therapists to maintain a long and fulfilling career in the industry.
What you’ll need to be a Spa Therapist:
- Previous experience working as a Beauty Therapist, ideally within a spa environment.
- A passion to provide holistic and beauty therapies according to a five star spa service standard.
- Exceptional grooming standards.
- To have a beauty qualification at NVQ Level 3, or equivalent is essential.
- Availability to work weekends/bank holidays.
Spa Therapist roles are available as Full or Part Time.
What’s in it for you?
- Generous Time Off: 31 days of leave, increasing to 33 with service.
- Monthly Tips: Fairly shared service charge/gratuities, all paid on second paydate in the month.
- Discounts & Perks: Exclusive savings at 800+ retailers, gyms, restaurants, days out, and utilities.
- Wellbeing Center: Access to Hello Fresh recipes, fitness videos, and financial planning tools.
- Health & Wellness Plans: Dental, vision, alternative care, and 24/7 GP access.
- Sustainable Commuting: Cycle-to-Work and Electric Vehicle Leasing options.
- Exclusive EHC Perks: Discounted stays, spa treatments, golf, and leisure at our properties.
- The Happy Hub: Our reward and recognition platform where you can send peer‑to‑peer cards, earn monetary rewards, be celebrated as Employee of the Month, and receive long‑service vouchers.
- Genuine Wellbeing Support: We’re here to support your financial, mental, and physical wellbeing both via our supportive teams and Hospitality Action.
- Employee Comm’s: Stay connected through Eden Engage for all the latest team news.
- Grow with Eden: Develop with us through apprenticeships and leadership programs like RISE & THRIVE.
- Family‑Friendly Policies: Enhanced leave and return‑to‑work financial support for life’s key moments.
- Everyday Essentials: Free parking, meals on duty, uniform provided and a footwear allowance.
A Culture of Collaboration and Care
We work together to create a truly inclusive workplace, where your voice matters, and real change happens:
- Your Voice Matters: Regular surveys that value your input.
- Real Action: You said, we did — because we listen and respond.
- Sustainability Focus: Employee champions at every hotel and HQ.
We’re proud members of the Hoteliers’ Charter, and our team is always at the heart of what we do, guided by our values of Heart, Honesty, Spirit, and Team. Our commitment to equity means we welcome talent from all backgrounds, perspectives, and experiences, and we encourage applications from all communities, including underrepresented groups, parents, people living with disabilities, and those bringing diverse perspectives. Join us to experience what it means to work for a values‑led, award‑winning employer.
Want to hear more about ‘Life at Eden’? Follow us on Instagram @ehcpeople #J-18808-Ljbffr
Award-Winning Spa Therapist - Five-Star Hospitality in Royal Leamington Spa employer: SPA
Eden Hotel Collection is an award-winning employer that prioritises employee wellbeing, engagement, and recognition, making it a fantastic place to work as a Spa Therapist. With generous time off, competitive health and wellness plans, and a culture of collaboration and care, employees are supported in their personal and professional growth while enjoying exclusive perks and a commitment to sustainability. Join a team that values your voice and fosters a truly inclusive workplace where you can thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Award-Winning Spa Therapist - Five-Star Hospitality in Royal Leamington Spa
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with them during your chat and show that you're genuinely interested in being part of their award-winning team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience as a Spa Therapist and how you can exceed guest expectations.
✨Tip Number 3
Show off your skills! If you have the chance, bring along a portfolio showcasing your previous work or any special treatments you've mastered. This is a great way to demonstrate your passion for holistic therapies and your commitment to high-quality service.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role and the team. This shows that you’re engaged and eager to learn more about how you can contribute to their success at Eden Hotel Collection.
We think you need these skills to ace Award-Winning Spa Therapist - Five-Star Hospitality in Royal Leamington Spa
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for beauty and holistic therapies shine through. We want to see how much you care about providing exceptional service and exceeding guest expectations!
Tailor Your Experience:Make sure to highlight your previous experience as a Beauty Therapist, especially in a spa environment. We love seeing how your skills align with our five-star service standards, so don’t hold back!
Be Authentic:We value honesty and authenticity, so be yourself in your application. Share your unique approach to treatments and how you connect with clients on a personal level.
Apply Through Our Website:For the best chance of joining our award-winning team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get to know you better!
How to prepare for a job interview at SPA
✨Know Your Treatments
Make sure you’re well-versed in the treatments you’ll be providing. Familiarise yourself with the products like TEMPLE SPA and JESSICA, and be ready to discuss how you can tailor treatments to meet individual client needs.
✨Showcase Your Passion for Hospitality
During the interview, express your enthusiasm for delivering exceptional guest experiences. Share examples from your previous roles where you went above and beyond to exceed client expectations, as this aligns perfectly with the five-star service standard they uphold.
✨Demonstrate Your Commitment to Wellbeing
Highlight your understanding of the importance of therapist wellbeing, especially regarding techniques like Hands Free Massage. Discuss how you prioritise your own health to maintain a long and fulfilling career in the industry.
✨Engage with Their Values
Familiarise yourself with the company’s values of Heart, Honesty, Spirit, and Team. Be prepared to discuss how these resonate with you and how you can contribute to creating an inclusive workplace that values collaboration and care.
