At a Glance
- Tasks: Lead daily operations of a luxury spa and ensure exceptional guest experiences.
- Company: Hotel Indigo & K West Shepherd’s Bush, a premier destination for wellness.
- Benefits: Competitive salary, wellness perks, and opportunities for professional growth.
- Other info: Join a dynamic team dedicated to creating a serene and luxurious environment.
- Why this job: Be at the forefront of a new luxury spa and shape unforgettable guest journeys.
- Qualifications: Experience in hospitality management and a passion for wellness and customer service.
The predicted salary is between 29700 - 36300 £ per year.
Hotel Indigo & K West Shepherd’s Bush invites a Spa Reception Manager to lead the day-to-day operations of our new Spa & Wellbeing sanctuary.
You will guide a team, nurture membership growth, and ensure every guest journey reflects luxury service from arrival to departure.
You\'ll drive member engagement, manage reservations and CRM, organise events, recruit and train staff, and push revenue through memberships and wellness experiences while upholding our standards of care and wellbeing.
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Pre-Opening Luxury Spa Reception & Membership Lead employer: Spa
At Hotel Indigo & K West Spa Shepherd’s Bush, we pride ourselves on being an exceptional employer that values the well-being and growth of our team. Our work culture fosters creativity and collaboration, providing ample opportunities for professional development in a serene and upscale environment. With a comprehensive range of benefits and a commitment to delivering memorable guest experiences, joining our team means becoming part of a supportive community dedicated to excellence in luxury spa services.
