At a Glance
- Tasks: Be the welcoming face of our spa, guiding guests and ensuring a relaxing experience.
- Company: Join the vibrant team at The Headland Spa, an award-winning hotel.
- Benefits: Enjoy discounts on treatments, gym access, and complimentary stays after a year.
- Other info: Fixed term role with opportunities for recognition and growth.
- Why this job: Perfect for energetic individuals who love customer service and teamwork.
- Qualifications: Great energy, attention to detail, and a passion for helping others.
The predicted salary is between 20000 - 25000 € per year.
An exciting position has opened here at The Headland Spa, in the role of Spa Front of House Assistant. We are looking for a multi-talented Front of House Assistant to join our welcoming team. We want someone who takes pride in their work, who can be flexible and is not afraid of getting their hands dirty. Here at The Headland, we work as a team so a team-player mindset will greatly benefit you in this role. This is an amazing opportunity for someone with great energy, enthusiasm, attention to detail and outstanding customer service to join our Spa/Aqua Club team.
In this role, you'll wear several hats:
- Spa Receptionist: Be the first impression for our guests, greeting them warmly, scheduling appointments, and processing payments.
- Spa Host: Guide guests through the spa experience, ensuring a seamless transition from arrival to relaxation.
- Spa/Leisure Attendant: Ensure towels and gowns are readily stocked, refreshing the relax lounge, maintaining a serene environment, and assisting the therapists as needed.
Salary & Contract: This is a fixed term position until the end of August 2026, working 32 hours per week, 4 days out of 7 including evenings, weekends and bank holidays. If you have what it takes to join a vibrant, multi award winning hotel such as The Headland, we would love to hear from you. In line with UK Immigration and Employment Law, only applicants eligible to live and work in the UK need apply. Proof of ID will be required in the form of a Passport, National Identity Card or Birth Certificate.
Perks: As a member of our team you can enjoy the following benefits:
- Complimentary stay after 1 year's service
- 40% off spa products
- 25% off spa treatments
- Gym access & weekly swim session
- Special rate for Pride of Britain Hotels
- Discounted surf lessons
- On site parking
As well as regular awards and recognition:
- Monthly recognition awards
- Annual festive awards event
- Long service awards dinner
Spa Attendant in Newquay employer: SPA
The Headland Spa is an exceptional employer, offering a vibrant work environment where teamwork and customer service excellence are at the forefront. Employees enjoy a range of benefits including complimentary stays after one year, generous discounts on spa services, and opportunities for recognition through awards and events. Located in a stunning coastal setting, this role not only provides meaningful employment but also fosters personal growth and development within a multi-award-winning hotel.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Attendant in Newquay
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Headland Spa. Understand their values and what makes them unique. This will help you connect with the team and show that you're genuinely interested in being part of their vibrant environment.
✨Tip Number 2
Practice your customer service skills! Since this role is all about outstanding customer service, think of examples from your past experiences where you've gone above and beyond for a guest or customer. Be ready to share these stories during your interview!
✨Tip Number 3
Show off your team spirit! The Headland Spa values teamwork, so be prepared to discuss how you work well with others. Share instances where you've collaborated successfully with colleagues to create a positive experience for guests.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets noticed and shows that you’re keen to join our amazing team at The Headland Spa.
We think you need these skills to ace Spa Attendant in Newquay
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and what makes you a great fit for our team.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. Mention specific examples that relate to the job description, like your customer service skills or any previous roles in hospitality.
Keep It Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read and understand your qualifications quickly.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Headland Spa.
How to prepare for a job interview at SPA
✨Know the Spa Inside Out
Before your interview, take some time to research The Headland Spa. Familiarise yourself with their services, ethos, and any recent news. This will not only show your enthusiasm but also help you answer questions more confidently.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided outstanding customer service. Think about situations where you went above and beyond for a guest or resolved a tricky issue. This is key for a role that revolves around guest interaction!
✨Emphasise Teamwork
Since this role requires a team-player mindset, be ready to discuss how you've successfully worked in teams before. Share specific instances where collaboration led to a positive outcome, highlighting your flexibility and willingness to pitch in wherever needed.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview, reflecting the professional yet welcoming atmosphere of the spa. This shows that you understand the importance of presentation in a customer-facing role.
